AI Artificial intelligence
ALM Application life cycle management
API Application programming interface
APO Advanced planning and optimisation
ATDD Acceptance test-driven development
ATF Automated test framework
ATT Automated testing tool
AUT Application under test
AWS Amazon Web Services
BAU Business as usual
BDD Behaviour-driven development
CapEx Capital expenditure
CBA Cost-benefit analysis
CC Change control
CI Continuous integration
CI/CD Continuous integration and continuous delivery
CIT Component integration testing
CMDB Configuration management database
COTS Commercial off-the-shelf
CRM Customer relationship management
CSV Comma separated value
CT Component testing
CTO Chief technology officer
DDD Detailed design document
DDT Defect detection trends
DL Deep learning
DMT Data migration testing
DOM Document Object Model
DRY Don’t repeat yourself
E2E End-to-end
ERP Enterprise resource planning
ESB Enterprise service bus
ETL Extract, transform, load
FAT Factory acceptance testing
FOSS Free and open-source software
FT/FP Fixed time and fixed price
GDPR General Data Protection Regulation
GIS Geographic information system
GPL General Public Licence
GPS Global Positioning System
gTAA Generic Test Automation Architecture
GUI Graphical user interface
HIPAA Health Insurance Portability and Accountability Act
HLD High-level design
HR Human resources
HTML HyperText Markup Language
HTTP HyperText Transfer Protocol
HTTPS HyperText Transfer Protocol Secure
I18N Internationalisation
IaaS Infrastructure as a service
IAM Identity and access management
IE Internet Explorer
IP Internet Protocol
ISCP International supply chain planning
ISEB Information System Examination Board
ISO International Organization for Standardization
ISTQB International Software Testing Qualifications Board
IT Information technology
ITSC IT service continuity
JAWS Job Access With Speech
JD Job description
JS JavaScript
KPI Key performance indicator
L10N Localisation
LLD Low-level design
LOE Level of effort
ML Machine learning
MRD Manufacturing, retail and distribution
MS Microsoft
MTS Managed testing services
MV Multi-vendor
MVP Minimum viable/valuable product
OAT Operational acceptance testing
OEM Original equipment manufacturer
OOP Object-oriented programming
OpEx Operational expenditure
OS Operating system
PaaS Platform as a service
Pen test Penetration testing
PHP Hypertext Preprocessor
PII Personal identifiable information
PoC Proof of concept
PoT Proof of technology
PPR Payroll parallel run
PVT Performance and volume testing
Q&A Question and answer
QA Quality assurance
QTP QuickTest Professional
RACI Responsible, accountable, consulted and informed
RAG Red, amber and green
RAID Risks, assumptions, issues and dependencies
RBT Risk-based testing
REST Representational state transfer
ROI Return on investment
RPA Robotic process automation
RPO Recovery point objective
RTM Requirement traceability matrix
RTO Recovery time objective
RUP Rational Unified Process
SaaS Software as a service
SDLC Software development life cycle
SI System integrator
SIT System integration testing
SLA Service level agreement
SME Subject matter expert
SOA Service-oriented architecture
SOAP Simple Object Access Protocol
SQL Structured Query Language
SSO Single sign on
ST System testing
STAF Software test automation framework
STLC Software test life cycle
SUT System under test
T&M Time and materials
TaaS Testing as a service
TAS Test automation solution
TDD Test-driven development
TFS Team Foundation Server
TMMi Test Maturity Model integration
UAT User acceptance testing
UFT Unified Functional Testing
UI User interface
UT Unit testing
UX User experience
VSTS Visual Studio Team Services
VUs Virtual users
W3C World Wide Web Consortium
WCAG Web Content Accessibility Guidelines
WMI Windows Management Instrumentation
WORA Write Once, Run Anywhere
WORE Write Once, Run Everywhere
WSH Windows Scripting Host
XML Extensible Markup Language
XP Extreme programming
XSS Cross-site scripting