H. Arendt Eichmann in Jerusalem: A Report tm the Banality of Evil. New YorkViking, 1976.
E. Becker The Denial of Death. New YorkFree Press, 1973.
W.L. Bion Experiences in Groups. New YorkBasic Books, 1961.
J. Harvey "OD as a Religious Movement." Training and Development Journal, March 1974, 24–27.
D. Levinson; Darrow, Charlotte; Klein, Edward; and McKee, Braxton. The Seasons of a Man's Life. New YorkKnopf, 1978.
Chapter 2 — The Abilene Paradox: The Management of Agreement
C. Argyris Intervention Theory and Method: A Behavioral Science View. Reading, Mass.Addison-Wesley, 1970. An excellent description of the process of "owning up" and being "open," both of which are major skills required for assisting one's organization in avoiding or leaving Abilene.
A. Camus The Myth of Sisyphus and Other Essays. New YorkVintage Books, Random House, 1955. An existential viewpoint for coping with absurdity, of which the Abilene Paradox is a clear example.
J.B. Harvey and R. Albertson "Neurotic Organizations: Symptoms, Causes and Treatment," Parts I and II. Personnel Journal, September and October 1971. A detailed example of a third-party intervention into an organization caught in dilemmas.
I. Janis Victims of Groupthink. BostonHoughton Mifflin, 1972. An alternative viewpoint for understanding and dealing with many of the dilemmas described in "The Abilene Paradox." Specifically, many of the events that Janis describes as examples of conformity pressures (that is, group tyranny), I would conceptualize as mismanaged agreement.
P. Slater The Pursuit of Loneliness. BostonBeacon Press, 1970. An in-depth description of the impact of the role of alienation, separation, and loneliness (major contributors to the Abilene Paradox) in our culture.
A. Toffler Future Shock (New YorkBantam Books, 1970).
R. Walton Interpersonal Peace-making: Confrontation and Third Party Consultation. Reading, Mass.Addison-Wesley, 1969. A variety of approaches for dealing with conflict when it is real, rather than phony.
Chapter 3 — Organizations as Phrog Farms
H. Arendt Eichmann in Jerusalem. New YorkViking, 1976. A terrifying discussion of the potential evil of swamp-bound organizations.
W.L. Bion Experience in Groups. New YorkBasic Books, 1961. A penetrating discussion of the manner in which groups and organizations pursue courses of action that subvert their essential purposes.
F. Herzberg "One More Time: How Do You Motivate Employees?" Harvard Business Review 46 (January–February 1968:53–62. A generic differentiation between rape and seduction as it applies to motivation in an organizational setting.
R.D. Laing The Divided Self. BaltimorePelican Books, 1965. Description of the impact of depersonalization.
A. Rapoport, and A. Chammah The Prisoner's Dilemma. Ann ArborUniversity of Michigan Press, 1970. An excellent discussion of zero-sum and non-zero-sum attitudes.
Finally, after skimming Bartlett's Familiar Quotations, I am intrigued by the way in which frogs have long played an important part in literature and mythology. Authors from Goethe to Mark Twain have made noteworthy references to frogs in their works, and in those references, frogs have ultimately served some serious purpose. Perhaps one ancient poet (Bion) spoke for all phrogologists when he said: "Though boys throw stones at frogs in sport, the frogs do not die in sport, but in earnest."
Chapter 4 — Management and the Myth of Abraham; or, Go Plant a Cabbage on God's Behalf
D. Abrahamsen Confessions of Son of Sam. New YorkColumbia University Press, 1985.
J. Boren When In Doubt, Mumble: A Bureaucrat's Handbook. New YorkVan Nostrand Reinhold, 1972.
R. Bretall A Kierkegaard Anthology. New YorkModern Library, 1946.
J. Campbell (ed.). The Portable Jung. New YorkViking, 1971.
E. Fromm Escape from Freedom. New YorkHolt, Rinehart and Winston, 1969.
The Living Bible (Paraphrased). LondonTyndale House, Publishers, 1971.
W. Lowrie A Short Life of Kierkegaard. Princeton, N.J.Princeton University Press, 1970.
I.B. Myers (with P. Myers). Gifts Differing. Palo Alto: Calif.Consulting Psychologists Press, 1980.
Chapter 5 — Captain Asoh and the Concept of Grace
C. Argyris Intervention Theory and Method. Reading, Mass.Addison-Wesley, 1970.
W. Berkeley "To Some at Harvard, Telling Lies Becomes a Matter of Course." Wall Street Journal, 15 January 1979, 1.
W.L. Bion Attention and Interpretation. New YorkBasic Books, 1970.
S. Bok Lying, Moral Choice in Public and Private Life. New YorkPantheon Books, 1978.
L. Bolman, and T. Deal Modern Approaches to Understanding and Managing Organizations. San FranciscoJossey-Bass, 1984.
N. Cousins "Anatomy of an Illness" (as Perceive d by the Patient)." New England Journal of Medicine 295 (1976):1458–63.
P. Early "Hotel Employee Union Ratifies New Pact." Washington Post, 18 September 1981, B1.
Harper's Bible Dictionary, ed. P. Achtemeir. San FranciscoHarper & Row, 1985.
M. Maccoby The Gamesman: The New Corporate Leader. New YorkSimon and Schuster, 1976.
National Transportation Safety Board. Aircraft Accident Report: Japan Air Lines Co., Ltd. DC-8-62, JA8032. Washington, D. C.Bureau of Aviation Safety, 31 December 1969.
R.A. Spitz "Hospitalism: A Follow-up Report." In Psychoanalytic Study of the Child, Vol. 2. New HavenYale University, 1946.
G. Vaillant Adaptation to Life. BostonLittle, Brown, 1977.
R. Whiting "You've Gotta Have 'Wa.'" Sports Illustrated, 24 September 1979, 59–62+.
Chapter 6 — Eichmann in the Organization
H. Arendt Eichmann in Jerusalem: A Report on the Banality of Evil. New YorkViking, 1976.
W.H. Auden "In Memory of Sigmund Freud." In Selected Poetry of W.H. Auden. New YorkVintage Books, 1970 pp. 54–57.
W. Barrett The Illusion of Technique. Garden City, N.Y.Anchor Books, 1978.
W.L. Bion Experience in Groups. New YorkBasic Books, 1961.
________. Attention and Interpretation. New YorkBasic Books, 1970.
S. Bok Lying: Moral Choice in Public and Private Life. New YorkPantheon Books, 1978.
J. Boren When In Doubt, Mumble: A Bureaucrat's Handbook. New YorkVan Nostrand Reinhold, 1972.
M. Bouvard Labor Movements in the Common Market Countries: The Growth of a European Pressure Group. New YorkPraeger, 1972.
J. Bowlby Attachment and Loss: Volume I, Attachment. New YorkBasic Books, 1969.
________. Attachment and Loss: Volume II, Separation: Anxiety and Anger. New YorkBasic Books, 1973.
W. Clark The Ox-Bow Incident. New YorkSignet Classics, 1940.
E. Fromm Escape from Freedom. New YorkHolt, Rinehart and Winston, 1969.
________. The Art of Loving. New YorkHarper & Row, 1974.
C. Hall, and V. Nordby A Primer of Jungian Psychology. New YorkMentor Books, 1973.
J. Harvey "I Can Always Get Day Work." Consultants Communique 3, no. 3(1975): 2–4.
R. Hayes, and W. Abernathy "Managing Our Way to Economic Decline." Harvard Business Review, July–August 1980, 67–68.
T. Holmes, and R. Rahe "The Social Readjustment Rating Scale." Journal of Psychosomatic Research 2(1968):213–18.
The Holy Bible, Revised Standard Version. Grand Rapids, Mich.Zondervan, 1971.
E. Jaques A General Theory of Bureaucracy. New YorkHalstead, 1976.
G.M. Kren, and L.H. Rappoport The Holocaust and the Crisis of Human Behavior. New YorkHolmes and Meier, 1980.
J. Lynch The Broken Heart: The Medical Consequences of Loneliness. New YorkBasic Books, 1977.
P. Meyer "No More Nice Guy: Traditionally Paternal Equitable Life Rattles Staff by Mass Firings." Wall Street journal, 11 December 1978.
S. Milgram Obedience to Authority. New YorkHarper Colophon Books, 1969.
W. Ouchi Theory Z. Reading, Mass.Addison-Wesley, 1981.
R.T. Pascale, and A.G. Athos The Art of Japanese Management. New YorkSimon and Schuster, 1981.
J. Paycheck "Take This Job and Shove It, I Ain't Working Here No More." Epic Records (Columbia), 1978.
T. Rohlen For Harmony and Strength: Japanese White-Collar Organization in Anthropological Perspective. BerkeleyUniversity of California Press, 1974.
L. Shames "Crimes of Silence." Esquire, June 1982, 19–21.
P. Slater The Pursuit of Loneliness: American Culture at the Breaking Point. BostonBeacon Press, 1970.
R. Spitz "Hospitalism: A Follow-up Report." In Psychoanalytic Study of the Child, Vol. 2. New HavenYale University, 1946.
H. Striner "Economic Health Requires Investing in Labor Force." Washington Star, 6 February 1981, A12.
G. Vaillant Adaptation to Life. BostonLittle, Brown, 1977.
E. Wilson On Human Nature. CambridgeHarvard University Press, 1978.
Chapter 7 — Group Tyranny and the Gunsmoke Phenomenon
S. Asch Social Psychology. Englewood Cliffs, N.J.Prentice-Hall, 1952.
W.L. Bion Experiences in Groups. New YorkBasic Books, 1961.
S. Freud Totem and Taboo, trans. James Stackey. New YorkNorton, 1950.
J. Harvey "Type of Influence, Magnitude of Discrepancy and Degree of Dogmatism as Determinants of Conformity Behavior." Unpublished doctoral dissertation, University of Texas, Austin, 1963.
I. Janis Victims of Groupthink. BostonHoughton Mifflin, 1972.
Lao Tsu. Tao Te Ching, trans. Gia-Fu Feng and Jane English. New YorkVintage Books, 1972.
E.T. Mallove "Einstein's Intoxication with the God of the Cosmos." Washington Post, 22 December 1985, C4.
L. Salzman The Obsessive Personality. New YorkScience House, 1968.
Chapter 8 — Encouraging Future Managers to Cheat
C. Argyris, and D.A. Schon Organizational Learning: A Theory of Action Perspective. Reading, Mass.Addison-Wesley, 1978.
B. Farber "The Loneliness of the Burnt-Out Teacher." Psychology Today, July 1982, 28–29.
J. Hall "Decisions, Decisions, Decisions." Psychology Today, November 1971, 51–56.
J. Lynch The Broken Heart: The Medical Consequences of Loneliness. New YorkBasic Books, 1977.
H. Mintzberg The Nature of Managerial Work. New YorkHarper & Row, 1973.
C. Pemberton "Results from the Spring 1983 Student and Faculty Surveys on Academic Honesty at the University of Delaware," Institutional Research Study 83–32. NewarkUniversity of Delaware, 1983.
H. Selye Stress Without Distress. New YorkSignet Books, 1974.
P. Slater The Pursuit of Loneliness: American Culture at the Breaking Point. BostonBeacon Press, 1970.
R.A. Spitz "Hospitalism: A Follow-up Report." In Psychoanalytic Study of the Child. Vol. 2. New HavenYale University, 1946.
P. Vaill "Toward a Behavioral Description of High-Performing Systems." In McCall, Morgan et al., Leadership: Where Else Can We Go? Durham, N.C.Duke University Press, 1978, pp. 103–25.
G. Vaillant Adaptation to Life. BostonLittle, Brown, 1977.
E. Wilson On Human Nature. CambridgeHarvard University Press, 1978.
