WHY TOWNSEND WAS CHOSEN AS KING
Managers are time poor and the advice given by Eisenhower on which decisions managers should delegate and where they should concentrate their energies was a strong contender for being crowned King. However, I settled on Townsend’s Rules of Decision Making because they cover several important aspects of decision making, are easy to understand and apply, offer all managers reassurance by establishing realistic levels of performance and have proved to be effective in practice.
If you are still worried about the idea that a good manger only gets 33% of their decision right, consider the following. In baseball a great hitter aims for the magic 0.333 average. In other words they expect to miss two out of three pitches. The greatest goal scorer England ever had, Jimmy Greaves, said that a great striker scores one out of every four chances. Both functions require great skill, precision and luck. To be a consistently good decision maker you need to develop your skills, act with intelligence and hope that luck will be with you.