Also by Dennis and Michelle Reina
Rebuilding Trust in the Workplace
Seven Steps to Renew Confidence, Commitment, and Energy
Winner of the Axiom Silver Business Book Award in Business Ethics and the Nautilus Silver Book Award in Business Relationships
As important as trust is, it is frequently broken in the workplace, sometimes intentionally, but most often unintentionally. No matter the cause, when trust is broken, people often do the opposite of what’s needed: they withdraw commitment, become judgmental, and withhold information. And they seldom know how to begin restoring it.
Instead of pulling back, people need to step into the challenge while acknowledging and working through the issues. This is the only book that provides a tested, research-based approach for rebuilding trust at work and the first to give equal weight to what to do when you are the one who violated someone else’s trust.
Trust will be built, and trust will be broken. Broken trust is simply the ordinary outcome of people interacting with one another. What’s extraordinary is the commitment to rebuilding trust. This book offers a proven, compassionate seven-step process to heal broken trust, renew relationships, and transform your workplace.
Paperback, 192 pages, ISBN 978-1-60509-372-7
PDF ebook, ISBN 978-1-60509-374-1
Berrett-Koehler Publishers, Inc.
800.929.2929