Preface
An enterprise can gain differentiating value by aligning its master data management (MDM) and business process management (BPM) projects. MDM provides consistency to improve the integrity of business processes, making those processes smarter, more effective, and productive. BPM is an agile process platform that can provide consistent visibility, collaboration, and governance. By aligning their MDM and BPM projects, organizations can optimize their business performance through agile processes that empower decision makers with the trusted, single version of information.
Every enterprise process uses data that must be trusted, accurate, and beneficial before an organization can use it as information to differentiate itself in the marketplace. Whether human or automated, decisions are only as good as the information that is available at the time they are made. Many companies deploy MDM strategies as assurances that enterprise master data can be trusted and used in the business processes.
From a technical perspective, MDM is a set of software solutions that manage the creation, governance, delivery, and use of master data across the organization. IBM® InfoSphere® Master Data Management creates trusted views of data assets and elevates the effectiveness of an organization’s most important business processes and applications. It improves business results, lowers costs, reduces risk, and enables strategic agility to meet current and future business needs.
This IBM Redbooks® publication provides an overview of MDM and BPM. It examines how you can align them to enable trusted and accurate information to be used by business processes to optimize business performance and bring more agility to data stewardship. It also provides beginning guidance on these patterns and where cross-training efforts might focus.
This book is written for MDM or BPM architects and MDM and BPM architects. By reading this book, MDM or BPM architects can understand how to scope joint projects or to provide reasonable estimates of the effort. In addition, BPM developers (or MDM developers with BPM training) can learn how to design and build MDM creation and consumption use cases by using the MDM Toolkit for BPM. They can also learn how to import data governance samples that are ready for immediate use and extend them to enable collaborative stewardship of master data.
The team who wrote this book
This book was produced by a team of specialists from around the world working with the International Technical Support Organization (ITSO), in San Jose, California (CA).
Chuck Ballard is a Project Manager at the ITSO, in San Jose, CA. He has over 35 years of experience, holding positions in the areas of product engineering, sales, marketing, technical support, and management. His expertise is in the areas of database, data management, data warehousing, business intelligence, and process re-engineering. He has written extensively on these subjects, taught classes, and presented at conferences and seminars worldwide. Chuck has both a bachelor degree and a master degree in industrial engineering from Purdue University.
Trey Anderson is the MDM Product Manager for IBM Software Group. He has had various leadership positions in engineering, professional services, and product management. Trey is focused on strategic integrations and solutions between InfoSphere MDM and other IBM technologies. He is currently responsible for defining the Go-To-Market (GTM) strategy and solution for IBM BPM. Trey graduated from Texas A&M University with a degree in accounting and management information systems.
Dr. Lawrence Dubov (Larry) is Master Data Governance Product Director for IBM Software Group. He is a recognized IT practitioner, product director, scientist, business executive, and thought leader in complex business-driven technology solutions and products. Larry’s MDM experience spans from product management and R&D to technical selling and consulting. He is an internationally recognized speaker and an author of over 200 publications and blogs including the Master Data Management and Customer Data Integration for a Global Enterprise (McGraw-Hill, 2007) and Master Data Management and Data Governance (McGraw-Hill, 2010).
Alex Eastman is a Senior Product Manager for MDM at IBM. His experience includes implementing, architecting, selling, and defining the roadmap and strategy of MDM products. Alex focuses on helping organizations use MDM to improve business processes through the IBM MDM Application Toolkit. He also helps organizations integrate MDM with big data capabilities to enable the use of data of large volume and variety within MDM. Alex has a computer science degree from Brigham Young University and an Master of Business Administration degree from the Darden Graduate School of Business Administration at the University of Virginia.
Jay Limburn, MBCS CITP, is an IBM Senior Technical Staff Member at the IBM Software Development Laboratory in Hursley, UK. Working within the InfoSphere division of Information Management, Jay is the lead architect for a part of the portfolio in which the primary focus is on master data consumption, ensuring master data can be delivered in an efficient manner to business users and increase their ROI. Jay is a recognized expert on master data governance and strategies that allow organizations to extract value from their master data engagements. He has presented at conferences worldwide on these topics, and as a UK Senior Inventor, he holds 9 patents in these areas.
 
Uma Ramakrishnan is a senior Soft Software Engineer at the IBM Software Lab in Bangalore, India. He has worked in various positions in application and product development and delivery. He also has vast experience in the phases of software development life cycle. In his current role, Uma works as a product architect for the IBM MDM portfolio of products with a focus on integrating IBM MDM products with other key IBM Technology for increased consumability of the IBM MDM portfolio. He holds two patents in the areas of collaboration and statistical modeling.
We thank the following contributors to this book who provided content review, subject expertise, and support:
Scott Nichols
Sean Pizel
Ron Poggio
Kinjal B. Shah
Wei Zheng
Client Technical Specialists, IBM Software Group, IBM US
Mary Comianos, Publications Management
Ann Lund, Residency Administration
Linda Robinson, Graphics Support
IBM ITSO
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