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by BJ Gallagher, Franz Metcalf
Being Buddha at Work
Cover Page
Title Page
Copyright Page
Dedication
Contents
Foreword
Introduction: Putting Buddha to Work
Part I Becoming a Mindful Worker
Choosing Mindful Work Creating Right Livelihood
Advantages of mindful work
Choosing the right career or job
Becoming a great employee
Self-esteem
Dealing with distractions
Practical Enlightenment Chop Wood, Carry Water
Beginner’s mind
Establishing priorities
Time management
Procrastination
Too much e-mail
Getting lost in cyberspace
Selling without selling out
Really distasteful jobs
Quality of Work Life The Middle Way at Work
When smart people do dumb things
Discouragement
Rumors and gossip
The company you keep
Achieving work/life balance
The cost and benefits of integrity and wisdom
Being Successful How Do You Define Success?
Achieving goals
Multitasking
Finding the “right” answer to a problem
Admitting mistakes
Getting promoted
Celebrating accomplishments
Happiness vis-à-vis success
Money and Happiness What’s the Connection?
“The root of all evil”
Personal wealth
Creating a long-term spending plan
Greed
Getting rich
Financial setbacks and losses
Financial hardship
Planning for retirement
Dealing with Change Riding the Waves of Impermanence
Resistance to change
Anxiety, fear, and stress
Losing your job
Changing careers
Finding new work
Taking care of yourself in difficult times
Part II Cultivating Mindful Work Relationships
Working with Others Unity in Diversity
Getting along with others
The golden rule
Influencing others
Doing something extra for others
Double standards between ourselves and others
Work spouses
The importance of listening
Receiving negative feedback
Teaching or training a coworker
Criticizing someone
Encouraging personal accountability
Helping others deal with change
Dealing with Difficult People Seeing All Beings as the Buddha
Dealing with jerks
Coworkers who lie
Handling people pleasers
Being bad-mouthed
Anger
Adulterous affairs at work
Whiners and negative people
Conflict with a teammate
Customers—Love ’Em or Lose ’Em Customer Service as Bodhisattva Activity
The importance of customer service
Encouragement for customer service people
Handling an angry customer
Bad customer service
Public relations
Part III Creating a Mindful Workplace
Leadership and Bosses Lead, Follow, or Get Off the Path
True leadership
Identifying and selecting good leaders
Becoming a great employer or boss
Bosses who surround themselves with “yes” men
Tough, demanding bosses
Executive egos
Power struggles
Terrible bosses
The Big Issues Beyond the Bottom Line
Making a profit
Bottom-line thinking vs. Buddha-mind thinking
Writing a mission statement
Investing in the future
Developing a learning organization
Encouraging creativity and innovation
Corporate responsibility
Going green
Work Practices and Processes Practice Is Awakening
Short-term versus long-term thinking
Designing work processes
Technology
Business gurus and consultants
Improving communication within an organization
Running a mindful meeting
The Care and Feeding of Employees Your Team as Your Sangha
Selecting and hiring the right person for the job
Motivating people
Expectations
Employee training
Increasing employee morale
Job security
Guiding career development
Incentives and bonuses
Solving People Problems There Are No Answers—Pursue Them Lovingly
Policies and procedures
Employee diversity
Stereotyping
Sexism
Sexual harassment
Squabbling coworkers
Firing someone for poor performance
Lack of trust
Organizational Change Everything Changes; Nothing Remains without Change
Reorganizing, mergers, and acquisitions
Outsourcing and rightsizing
Corporate crises and scandals
Turning around a business
Starting a new business
Glossary of Buddhist Terms
Notes on Sources
A Word about Sources
Notes
About the Authors
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