Contents
Foreword by His Holiness the Dalai Lama
Introduction: Putting Buddha to Work
PART I 
Becoming a Mindful Worker
Choosing Mindful Work
Creating Right Livelihood
Choosing the right career or job
Practical Enlightenment
Chop Wood, Carry Water
Quality of Work Life
The Middle Way at Work
When smart people do dumb things
The cost and benefits of integrity and wisdom
Being Successful
How Do You Define Success?
Finding the “right” answer to a problem
Money and Happiness
What’s the Connection?
Creating a long-term spending plan
Dealing with Change
Riding the Waves of Impermanence
Taking care of yourself in difficult times
PART II Cultivating Mindful Work Relationships
Working with Others
Unity in Diversity
Doing something extra for others
Double standards between ourselves and others
Teaching or training a coworker
Encouraging personal accountability
Helping others deal with change
Dealing with Difficult People
Seeing All Beings as the Buddha
Customers—Love ’Em or Lose ’Em
Customer Service as Bodhisattva Activity
The importance of customer service
Encouragement for customer service people
PART III Creating a Mindful Workplace
Leadership and Bosses
Lead, Follow, or Get Off the Path
Identifying and selecting good leaders
Becoming a great employer or boss
Bosses who surround themselves with “yes” men
The Big Issues
Beyond the Bottom Line
Bottom-line thinking vs. Buddha-mind thinking
Developing a learning organization
Encouraging creativity and innovation
Work Practices and Processes
Practice Is Awakening
Short-term versus long-term thinking
Business gurus and consultants
Improving communication within an organization
The Care and Feeding of Employees
Your Team as Your Sangha
Selecting and hiring the right person for the job
Solving People Problems
There Are No Answers—Pursue Them Lovingly
Firing someone for poor performance
Organizational Change
Everything Changes; Nothing Remains without Change
Reorganizing, mergers, and acquisitions