1

What IPT deployment model are you adopting?

□1

□2

□3

□4

(Refer to the previous list for the model name)

2

If you have selected option 4, what is the round-trip time (RTT) between the sites hosting the servers belonging to the same cluster?

RTT             _____ ms

1

What codec do you want to use?

□ LAN (G.711) □LAN (G.729) □LAN (G.723) □LAN (WideBand)

□WAN (G.711) □WAN (G.729) □WAN (G.723) □WAN (WideBand)

2

Do the VoIP calls require compressed RTP when being sent over the WAN?

□Yes

□No

Detroit

Definity

Integration

200 (IPT)/100 (PBX)

T1-PRI/1

WS-X-6608-T1/PCG00000

New York

Siemens

Full Migration

300 (IPT)/0 (PBX)

Not Applicable

Not Applicable

1 (Lobby phones)

All IP Phones; 911 and other services such as 411, 611, local calls (7- or 10-digit dialing based on the site); toll-free numbers; voice mail; block 900 numbers; access to all other customer locations; access to toll calls from other locations

2 (Employee phones)

Level 1 access; plus long-distance calls

3 (Executives phone)

Level 2 access; plus international calling

1

Are there any conflicts with current legacy numbering ranges? If yes, identify them and work on the dial plan to resolve them.

□Yes

□No

2

Do you have any conflicts of dialing plans with other locations?

When you are migrating from a distributed PBX or key system (A key system is a multiline phone system with basic features such as conferencing, transfer, or intercom. You can think of the key system as a scaled down version of the PBX system.) deployment to a centralized IPT deployment, you need to identify how many digits are used in each site for local dialing. If there is a conflict in the numbering plans between the sites, you should consider increasing the number of digits required to avoid the overlapped numbering ranges.

□Yes

□No

3

Do you want to retain the existing dialing behavior?

□Yes

□No

4

Is digit translation needed? (Example: Prefix digits, discard digits, append digits, changing the calling party/called party number and so on.)

□Yes

□No

Specify:

5

Do you have a toll-free number requirement?

□Yes

□No

Specify:

1

Local

Emergency

Local gateways only

Long distance

International

Toll bypass

To international offices

1

What is the BHCA?

BHCA:

2

What is the AHT?

AHT:

3

What is the BHT?

BHT = (BHCA × AHT / 3600):

4

What is the GoS?

GoS:

1

How do you want to provide the power to the IP Phones?

□Inline

□Local power

□External power panel

2

If you are using the inline power option, provide the information requested in Table E-13.

1

Site 1, Bldg. J, 3^rd Floor

Cat 6506, 2 power supplies, 2200W, AC

7960, 50

7940, 10

7935, 5

2

1

Has a review been done to analyze the on-net call volume traffic among the sites that are going to be served by the same CallManager cluster?

□Yes

□No

2

Does your IPT deployment follow a hub-and-spoke topology? (Applicable for models 2, 3, 4; refer to Table E-1.)

For the CAC mechanism to function properly, the WAN topology should follow the hub-and-spoke model.

□Yes

□No

3

What type of CAC mechanism will be deployed?

□CallManager locations CAC

□Gatekeeper CAC

4

If deploying gatekeeper CAC, how many CallManager clusters are interconnected via the gatekeeper?

Number of clusters

______________________________

5

What is the estimated number of calls per second (CPS) that the gatekeeper needs to process?

This determines the gatekeeper hardware to be deployed.

CPS

______________________________

6

What is the number of gatekeepers required in the network and gatekeeper network design? (Identify the requirements for the directory gatekeeper.)

Number of Gatekeepers

______________________________

7

Which type of gatekeeper deployment will be used?

□HSRP

□Cluster

1

Central site – Site 1

Voice

□G.729 □G.711 □G.723 □Other _______

Number of calls ___

Fax

□ G.711

□ Other _______ Number of calls ___

MoH

□G.729 □G.711

□ Other _______

Number of calls ___

RTP compression?

□Yes □No

Does this site use location CAC or gatekeeper CAC?

□Location CAC □Gatekeeper CAC

Total bandwidth that needs to be reserved for this site

_______ kbps

1

If your enterprise has a corporate directory deployed, what type of corporate directory is it?

□AD □Netscape Specify the versions of the directory:

(Example: AD 2000, AD 2003, Netscape 4.x, and so on.)

2

Do you require corporate directory access from IP Phones or integration of CallManager with the corporate directory?

□Access

□Integration

3

Do you have full redundancy for your directory?

□Yes

□No

1

Do you have a server on which to install the Cisco IP Phone Services SDK?

□Yes

□No

2

What are the configuration details of the IP Phone service server on which the SDK is installed?

OS version:

Service pack level:

DNS name:

The Cisco IP Phone Services SDK runs only on a Microsoft Windows 2000 or 2003 platform and uses ASP (Active Server Pages) scripts. If you plan to use any OS other than these, you have to develop your own scripts.

IP Addr.:

3

What URL needs to be configured on the CallManager to provide the directory access to the IP Phones?

URL

Example:

http://<IP address of IP Phone services server>/ldapsearch/ldapsearch.asp

This depends on how you have configured the virtual directories on the IIS on the IP Phone service server.

4

What is the DNS name/IP address of the corporate directory server that IP Phones can access to get the directory list?

DNS name/IP address:

5

What is the username and password required to access the directory for lookup?

Username Password

Example: Cn=diruser, ou=users,dc=Cisco,dc=com

6

What is the user search base?

User search base:

Example: ou=users, dc=Cisco,dc=com

1

Who are the contacts in your corporate directory team?

Name: Role: Phone: E-mail:

Name: Role: Phone: E-mail:

Name: Role: Phone: E-mail:

2

How many CallManager clusters exist in your network?

Number of CallManager Clusters:

3

Do all the CallManager clusters run the same version of CallManager, or do they run different versions? If different, list them.

CallManager Versions:

4

Are any other Cisco telephony applications deployed or planned to be deployed in the network?

CCC CER PA CRS Unity

Version: Version: Version: Version: Version:

5

Do any other applications currently use your directory?

App. 1: App. 2: App. 3: App. 4:

Details:

6

The following type of information needs to be obtained from the directory team for the existing directory architecture. The questions to ask depend on the directory being used. For example, if AD is deployed, you need to ask the following regarding the AD architecture:

What is the number of forests?

What is the number of domains?

Where are domains located?

Do you have multiple sites?

Do you have multiple name spaces?

What are the replication latency times?

Do you have users created under multiple OUs or under a single OU?

Attach the architecture diagrams, documents that describe the directory deployment.

7

Does the corporate directory team understand how the CallManager directory integration works? Do they have all the information about schema changes and possible increases in the size of the directory database?

If the answer is no, do not proceed. Go back and clear up all the concerns that the directory team has regarding this whole process.

□Yes

□No

8

Who has the schema master right to modify the schema on the directory?

Name: Role: Phone: E-mail:

9

Do you want to use the account that has schema master permission for CallManager to use, or do you want to give a separate account with only required permissions?

10

If you are creating a separate CCMdiruser account, what are the account name, password, and permissions given to this user?

Username (FQDN):

Password:

Permissions:

11

What is the IP address/DNS name of the schema master, and what is the LDAP port number?

IP Address:

LDAP port

12

Where do you want the Cisco directory tree to be created in your directory structure? (This is referred to as the Cisco Configuration DN in CallManager.)

Example:

OU=CISCOCCM_DIT,dc=Cisco,dc=com

13

CallManager requires that a few user accounts be created in the directory for its operations. What is the user creation base?

Example:

ou=users, dc=Cisco,dc=com

1

What is the maximum number of participants per conference call?

Max. participants:

2

What is the maximum number of conference sessions required? If you have multiple sites, list them in the table form as shown as follows.

Max. sessions:

3

Are you deploying multiple codecs in the IPT network?

□Yes

□No

List of codecs:

4

Do you plan to deploy applications such as CRS and Unity in the network?

□Yes

□No

List the applications and codec configured for these applications:

5

Do you plan to provide the conferencing and transcoding resources at each remote site, deploy all the resources at the central site, or use the distributed model?

□Central

□Remote

□Distributed

6

Do you want to use the conferencing, transcoding, and MTP resources on the CallManager servers that are part of the cluster?

□Yes

□No

Specify the CallManager server names where these features are enabled:

7

Do you plan to dedicate a server to provide the media resources in software?

□Yes

□No

Specify the number of servers and physical locations of the servers:

8

Do you plan to deploy hardware media resources rather than use the resources on the CallManager servers or use a dedicated server, or do you want to deploy a combination of both?

□Hardware

□Software

□Both

Fill in table E-20 with details.

9

Do you have any non–Cisco H.323 endpoints that do not support Empty capabilities set?

Yes

No

Specify the endpoints and their locations:

1

What is the total number of IP Phones deployed in the cluster?

Number of IP Phones:

2

Is a dedicated MoH server or a collocated MoH server required?

This depends on the size of the network.

□Collocated

□Dedicated

3

Do you plan to use a fixed audio source?

Using a fixed audio source allows the stream to be played from CD.

□Yes

□No

Name of the server on which the sound card will be installed:

4

How many streams do you plan to use?

This is the number of different audio files.

Number of streams:

5

How important is redundancy for the MoH server?

If the MoH server fails, users hear tones instead of music.

□Redundancy

□No redundancy

6

Do you have a multisite deployment model? If yes, do you want MoH to be streamed from the central site?

□Yes □No

□Yes □No

7

Do you have multiple codecs configured in your network (for example, G711 for LAN or G729 for WAN)?

□Yes

□No

List the codecs used:

8

Is multicast enabled and supported on your network? If not, do you plan to support multicast on your network in the future?

□Yes

□No

9

Is there any requirement to play certain music for a particular group and different music for others?

For example, marketing might require a particular stream to be played to callers during the hold, engineering might require a different stream, and so on. If you have such requirements, you can configure different audio sources for these groups.

□Yes

□No

Specify the number of different groups that require different streams:

10

Do you want MoH to be streamed to all the sites? If not, list which sites need MoH, which sites use a local MoH feature on the routers, and which sites use the Tone on Hold feature.

Provide the attachment.

11

Do you want to enable the multicast MoH on the MoH server? If yes, list the range of multicast group addresses that can be used by the MoH server to assign it to the audio streams.

Ensure that these addresses are unique and not already in use in the network.

□Yes

□No

Range of multicast addresses: