Introduction: Asking Questions Is Not the Same as Inquiry
Part I: What Is a Coaching Conversation?
1 What Makes Coaching the Person So Powerful?
Part II: The Five Essential Practices
3 Focus: Coaching the Person, Not the Problem
4 Active Replay: Playing Back the Pivotal Pieces for Review
5 Brain Hacking: Finding the Treasures in the Box
6 Goaltending: Staying the Course
7 New and Next: Coaching Insights and Commitments
Part III: The Three Mental Habits
Wrap-Up: Beyond the Conversation: Coaching as a Lifestyle and a Culture