CONTENTS
Chapter 1 Launching a Technology Project
Defining the Project Management Framework
Exploring Project Characteristics
Working with Project Management Entities
Working with Predictive Projects
Monitoring and Controlling the Project
Introducing Agile Project Management
Comparing Iterative and Incremental Approaches in Agile
Developing the Project Charter
Creating Reasonable Expectations
Establishing the Project Requirements
Establishing the Completion Date
CompTIA Project+ Exam Highlight: Initiating Processes
Exercise 1-1: Analyze Objectives of Key Personnel
Exercise 1-2: Write Project Charter
Exercise 1-1: Analyze Objectives of Key Personnel
Exercise 1-2: Write Project Charter
Chapter 2 Planning the Project
Executive Summary for Murray Enterprises
Writing the Project Scope Statement
Introducing Agile Methodologies
Introducing Scrum Agile Project Management
Reviewing Agile Management Principles
CompTIA Project+ Exam Highlight: Planning Processes
Exercise 2-1: Research Objectives Worksheet
Exercise 2-2: Executive Summary for Caufield Educational Supply Company
Exercise 2-1: Research Objectives Worksheet
Exercise 2-2: Executive Summary for Caufield Educational Supply Company
Chapter 3 Working with Management
Defining the Organizational Structure
Working in a Functional Organization
Working in a Matrix Organization
Working in a Projectized Organization
Presenting the Project to Management
Following Organizational Governance
Dealing with Challenging Bosses
CompTIA Project+ Exam Highlight: Management Processes
Exercise 3-1: Preparing a Presentation Opening Statement
Exercise 3-2: Creating a Kickoff Meeting Event
Exercise 3-3: Dealing with Negative Stakeholders
Exercise 3-4: Calculating Time Value of Money
Exercise 3-1: Preparing a Presentation Opening Statement
Exercise 3-2: Creating a Kickoff Meeting Event
Exercise 3-3: Dealing with Negative Stakeholders
Exercise 3-4: Calculating Time Value of Money
Chapter 4 Managing the Project Scope
Gathering Requirements Through Communications
Working with the Balanced Scorecard Approach
Writing the Project Scope Statement
Defining the Work Breakdown Structure
The Mechanics of Creating a WBS
Obtaining Stakeholder Approval
Presenting to the Project Sponsor
Presenting to Key Stakeholders
CompTIA Project+ Exam Highlight: Managing Project Scope
Exercise 4-1: Writing a Project Scope Statement
Exercise 4-2: Create a Work Breakdown Structure
Exercise 4-1: Writing a Project Scope Statement
Exercise 4-2: Creating a Work Breakdown Structure
Implementing Bottom-Up Cost Estimates
Using Analogous Cost Estimating
CompTIA Project+ Exam Highlight: Managing Project Costs
Exercise 5-1: Complete an Estimating Worksheet
Exercise 5-2: Explore Project Cost Estimating
Exercise 5-1: Complete an Estimating Worksheet
Exercise 5-2: Explore Project Cost Estimating
Chapter 6 Building the Project Plan
Planning for Security and Privacy
Creating Project Plan Documents
Creating the Project Scope Management Plan
Defining the Project Schedule Management Plan
Building the Project Network Diagram
Analyzing the Project Network Diagram
Creating the Project Cost Management Plan
Preparing for Managing a Project Team
Writing the Project Communications Management Plan
Planning for Project Risk Management
Creating the Stakeholder Management Plan
Building the Project Procurement Management Plan
CompTIA Project+ Exam Highlight: Planning Processes
Exercise 6-1: Create a Project Network Diagram
Exercise 6-2: Create a Risk Contingency Reserve
Exercise 6-1: Create a Project Network Diagram
Exercise 6-2: Create a Risk Contingency Reserve
Chapter 7 Organizing a Project Team
Identifying Resource Requirements
Experience Is the Best Barometer
Create a Roles and Responsibilities Matrix
Defining Project Manager Power
Serving as a Project Coordinator
Exploring the Project Coordinator Roles and Responsibilities
Supporting the Project Manager
Working with a Project Scheduler
Managing Resources with the Project Scheduler
Dealing with Team Disagreements
Project Management Is Not a Democracy
Leading People in Adaptive Projects
Finding an Excellent IT Vendor
CompTIA Project+ Exam Highlight: Project Team Management
Exercise 7-1: Create a Web Developer Job Description
Exercise 7-2: Prepare for an Interview
Exercise 7-1: Create a Web Developer Job Description
Exercise 7-2: Prepare for an Interview
Establishing the Project Authority
Working with Agile Project Teams
Agile Daily Coordination Meetings
Commitment from the Project Team’s Managers
Project Completion and Team Members’ Growth
Theorizing on Management and Leadership
CompTIA Project+ Exam Highlight: Project Team Management
Exercise 8-1: Making Project Decisions with the Project Team
Exercise 8-2: Defining Project Team Member Personality Types
Exercise 8-1: Making Project Decisions with the Project Team
Exercise 8-2: Defining Project Team Member Personality Types
Chapter 9 Implementing the Project Plan
Reviewing Assignments with the Project Team
Hosting a Project Status Meeting
Tracking Financial Obligations
Calculating the Cost Performance Index
Calculating the Scheduled Performance Index
Predicting Project Performance
Calculating the To-Complete Performance Index
Communicating the Project Burn Rate
CompTIA Project+ Exam Highlight: Initiating Processes
Exercise 9-1: Calculating Earned Value Management
Exercise 9-1a: Follow These Directions if You Have Microsoft Excel Installed
Exercise 9-1b: Follow These Directions if You Do Not Have Microsoft Excel Installed
Exercise 9-1: Calculating Earned Value Management
Chapter 10 Revising the Project Plan
Defining the Need for Revision
Addressing Operational Change Control
Planning for Software Change Control
Negotiate for Tiered Structures
Extension of Time for Delivery
Holding Issue Management Meetings
CompTIA Project+ Exam Highlight: Managing Project Changes
Exercise 10-1: Complete a Change Request Form
Exercise 10-2: Determine a Change Request Outcome
Exercise 10-1: Complete a Change Request Form
Exercise 10-2: Determine a Change Request Outcome
Quality Management as a Process
Quality Phases of Project Management
Ensuring Quality Throughout the Project
Creating a Strategy for Quality
Communicating Project Progress
CompTIA Project+ Exam Highlight: Quality
Exercise 11-1: Addressing Quality in Execution
Exercise 11-2: Managing Quality in Project Scope
Exercise 11-3: Managing Quality in Performance
Exercise 11-1: Addressing Quality in Execution
Exercise 11-2: Managing Quality in Project Scope
Exercise 11-3: Managing Quality in Performance
Chapter 12 Completing the Project
98 Percent Done Is Not Complete
Conducting the Project Postmortem
Assessing the Project Deliverables
Using a Project Transition Plan
Sample Application Development Acceptance Agreement
Creating the Project Closeout Report
Evaluating Team Members’ Performance
CompTIA Project+ Exam Highlight: Closing the Project
Exercise 12-1: Reviewing the Project for Completeness
Exercise 12-2: Managing Unexpected Changes in a Project
Exercise 12-1: Reviewing the Project for Completeness
Exercise 12-2: Managing Unexpected Changes in a Project
Appendix A Exam Objectives Map
Appendix B Critical Exam Information
Use the Process of Elimination
The 49 Project Management Processes
Appendix C About the Online Content
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