About the Authors

Sean Kane is currently a Lead Site Reliability Engineer at New Relic.  He has had a long career in production operations, with many diverse roles, in a broad range of industries. He has spoken about subjects like alerting fatigue and hardware automation at various meet-ups and technical conferences, including Velocity.

Sean spent most of his youth living overseas, and exploring what life has to offer, including graduating from the Ringling Bros. and Barnum & Bailey Clown College, completing two summer internships with the US Central Intelligence Agency, and building the very first web site in the state of Alaska. He gratefully lives in the US Pacific Northwest with his wife and children and loves traveling and still photography.

Karl Matthias is a Principal Systems Engineer with Nitro Software. He has worked as a developer, systems administrator, and network engineer for everything from startups to Fortune 500 companies. After a few years at startups in Germany and the UK followed by a stint at home in Portland, Oregon, he and his family recently landed in Dublin, Ireland. When not devoting his time to things digital, he can be found herding his two daughters, shooting film with vintage cameras, or riding one of his bicycles.