Chapter 14. Printing and Faxing

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Introduction

After you create a document or picture, or open a web page or an e-mail, you can use Windows printing options to create a hard copy. You can print files from a folder window or within a program. The Add a Printer Wizard makes it easy to install a printer directly attached to your computer or connected to a network. After you send a print job to the printer, you can check the status, pause and resume the print job, or cancel it. If a printer is not working the way you want, you can change printer properties, such as a printer’s computer connection or network location, sharing options, related software drivers, color management options, graphics settings, installed fonts, and other advanced settings. To customize your print jobs, you can also change printer preferences, such as orientation, page order, pages per sheet, paper size, paper tray selection, copy count, print quality, and color.

Windows also provides you with complete fax facilities from your computer. After the fax is set up, you can configure fax settings, send and receive faxes, track and monitor fax activity, and view faxes. Using Windows Fax and Scan, you can send and receive faxes, fax or e-mail scanned documents, and forward faxes as e-mail attachments from your computer. You can also change the send and receive properties for the fax to work with your phone line.

Understanding Printers

Although there are many different kinds of printers, there are two main categories: ink-jet and laser. An ink-jet printer works by spraying ionized ink on a sheet of paper. Ink-jet printers are less expensive and considerably slower than laser printers, but they still produce a good quality output. A laser printer utilizes a laser beam to produce an image on a drum, which is rolled through a reservoir of toner and transferred to the paper through a combination of heat and pressure. Laser printers are faster and produce a higher quality output than ink-jets, but they are also more expensive. Ink-jet and laser printers are combined with other hardware devices, such as a copier and scanner, into a multi-function device. A multi-function device provides common device functionality at a lower cost than purchasing each device separately. Printers are classified by two main characteristics: resolution and speed. Printer resolution refers to the sharpness and clarity of a printed page. For printers, the resolution indicates the number of dots per inch (dpi). For example, a 300-dpi printer is one that is capable of printing 300 distinct dots in a line one-inch long, or 90,000 dots per square inch. The higher the dpi, the sharper the print quality. Printer speed is measured in pages per minute (ppm). The speed of printers varies widely. In general, ink-jet printers range from about 4 to 10 ppm, while laser printers range from about 10 to 30 ppm. The speed depends on the amount of printer memory (the more the better) and the page’s contents: if there is just text or the page has only one color, the ppm is in the high range, but when a page contains graphics and/or has multiple colors, the ppm rate falls to the low range.

Understanding Printers

Viewing Printers

Viewing Printers

WINV-7.6.1

After you install a printer, the printer appears in the Printers and Faxes window and in a program’s Print dialog box, where you can view and change printer properties and personal preferences. Every installed printer on your computer is represented by an icon in the Printers and Faxes window. When you select a printer icon, status information for that printer appears in the Details section of the task pane, such as number of documents to be printed, and whether the printer is ready to print. A printer icon appears in the window without a cable indicates a local printer, while a printer icon with a cable indicates a network printer. A local printer is a printer connected directly to your computer, and a network printer is one connected to a network to which you have access. A printer icon that appears with a hand indicates that other network users share the printer directly connected to your computer, known as a shared printer.

View Printer Properties

  1. View Printer Properties Click the Start button, and then click the Control Panel.

  2. View Printer Properties Double-click the Printers icon in Classic view.

  3. View Printer Properties Click a printer icon.

  4. View Printer Properties Click the Close button.

    View Printer Properties

Did You Know?

You can access additional buttons on the toolbar in the Printers window. In the Printers window, the toolbar display several commands, such as Add a printer, See what’s printing, Set as default. However, there are more commands available on the toolbar. Click the double arrow (>>) to display a menu with additional commands, such as Rename this printer, Pause printing, and Share.

You can display printer status by displaying views in the Printers window. In the Printers window, click the Views button on the toolbar, and then click Tiles or Details. Printer status appears along with the printer name.

Installing a Printer

Installing a Printer

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WINV-3.6.3

To install a printer, you do not need to shut down your computer. Simply attach the printer cable to the appropriate connector on your computer, according to the manufacturer’s instructions, and plug in the power cord. If you connect your printer to your computer through a USB port, Windows detects the new hardware device and installs the printer, and you are ready to print. Otherwise, you can use the Add Printer Wizard in conjunction with the Found New Hardware Wizard to detect and install the printer. The Add Printer Wizard asks you a series of questions to help you install either a local or network printer, establish a connection, and print a test page.

Set Up a Local Printer Using the Add Printer Wizard

  1. Set Up a Local Printer Using the Add Printer Wizard Click the Start button, and then click the Control Panel.

  2. Set Up a Local Printer Using the Add Printer Wizard Double-click the Printers icon in Classic view.

  3. Set Up a Local Printer Using the Add Printer Wizard Click the Add a printer button on the toolbar.

    Set Up a Local Printer Using the Add Printer Wizard
  4. Set Up a Local Printer Using the Add Printer Wizard Click Add a local printer.

  5. Set Up a Local Printer Using the Add Printer Wizard Select the Use an existing port or Create a new port option, and then click Next to continue.

    Set Up a Local Printer Using the Add Printer Wizard
  6. Set Up a Local Printer Using the Add Printer Wizard Select the printer manufacturer and model, and then click Next to continue.

  7. Set Up a Local Printer Using the Add Printer Wizard Type a printer name.

  8. Set Up a Local Printer Using the Add Printer Wizard Select or clear the Set as the default printer check box, and then click Next to continue.

  9. Set Up a Local Printer Using the Add Printer Wizard To test the printer, click Print a test page.

  10. Set Up a Local Printer Using the Add Printer Wizard Click Finish.

Set Up a Network Printer Using the Add Printer Wizard

  1. Set Up a Network Printer Using the Add Printer Wizard Click the Start button, and then click the Control Panel.

  2. Set Up a Network Printer Using the Add Printer Wizard Double-click the Printers icon in Classic view.

  3. Set Up a Network Printer Using the Add Printer Wizard Click the Add a printer button on the toolbar.

  4. Set Up a Network Printer Using the Add Printer Wizard Click Add a network, wireless or Bluetooth printer.

  5. Set Up a Network Printer Using the Add Printer Wizard Select the printer you want to install, and then click Next to continue.

  6. Set Up a Network Printer Using the Add Printer Wizard If necessary, click Install driver to install the printer driver.

    Set Up a Network Printer Using the Add Printer Wizard
  7. Set Up a Network Printer Using the Add Printer Wizard If available, type a name for the printer.

  8. Set Up a Network Printer Using the Add Printer Wizard Select or clear the Set as the default printer check box, and then click Next to continue.

  9. Set Up a Network Printer Using the Add Printer Wizard To test the printer, click Print a test page.

  10. Set Up a Network Printer Using the Add Printer Wizard Click Finish.

Did You Know?

You can display printer and communication ports. Click the Start button, click Control Panel, double-click the Printers icon in Classic view, click the File menu, click Server Properties, and then click the Ports tab. The available ports don’t have a printer name associated with it.

Specifying a Default Printer

Specifying a Default Printer

WINV-3.6.2

If your computer is connected to more than one printer, you can choose the default printer you want Windows to use to print your files unless you specify another one. The default printer is typically the printer that you use most often. When you start a print job without specifying a particular printer, the job is sent to the default printer. You can select a default printer in the Printers and Faxes window or when you set up a new printer. The default printer displays a black dot with a check mark in the printer icon.

Select a Default Printer

  1. Select a Default Printer Click the Start button, and then click the Control Panel.

  2. Select a Default Printer Double-click the Printers icon in Classic view.

  3. Select a Default Printer Right-click the printer icon you want to set as the default, and then click Set as Default Printer.

    Timesaver

    Select the printer, and then click the Set as default button.

  4. Timesaver Click the Close button.

    Timesaver

Renaming or Deleting a Printer

If you have trouble identifying a printer, or if you just want to change the name, you can rename it. You rename the same way you rename a file or folder. When you rename a printer, the new name appears in the Print dialog box for all your programs. If you no longer use a printer, you can delete it. When you delete the default printer, Windows displays a warning and changes the default printer to another available printer.

Rename a Printer

  1. Rename a Printer Click the Start button, and then click the Control Panel.

  2. Rename a Printer Double-click the Printers icon in Classic view.

  3. Rename a Printer Right-click the printer icon you want to rename, and then click Rename.

    Timesaver

    Select the printer, and then click the Rename this printer button.

  4. Timesaver Type a new name for the printer, and then press Enter.

  5. Timesaver Click the Close button.

    Timesaver

Delete a Printer

  1. Delete a Printer Click the Start button, and then click the Control Panel.

  2. Delete a Printer Double-click the Printers icon in Classic view.

  3. Delete a Printer Right-click the printer icon you want to delete, and then click Delete.

    Timesaver

    You can also press the Delete key.

  4. Timesaver Click OK to confirm the deletion.

  5. Timesaver If the printer is the default, click OK.

  6. Timesaver Click the Close button.

    Timesaver

Sharing a Printer

Sharing a Printer

WINV-3.6.4,

WINV-3.6.5

If you have a printer connected to your computer and your computer is connected to a network, you can share your printer with other network users. Before you can share a printer, you need to turn on printer sharing in the Network and Sharing Center window, which you can accomplish by using the Sharing tab in the Printer Properties dialog box. After you share a printer, the printer icon appears with two heads in the Printers window. For security purposes, if Windows Firewall is enabled (the default setting) on the computer with the shared computer, then you need to select the File and Printer Sharing check box on the Exceptions tab in Windows Firewall for others to use the shared printer.

Share a Printer

  1. Share a Printer Click the Start button, and then click the Control Panel.

  2. Share a Printer Double-click the Printers icon in Classic view.

  3. Share a Printer Right-click the printer you want to share, and then click Sharing.

    Trouble?

    If sharing options are not available, click the Change sharing options button, and then follow the instructions to turn on print sharing.

  4. Trouble? Select the Share this printer check box.

  5. Trouble? Type a name for the printer (eight characters recommended), or use the suggested one.

  6. Trouble? If other computers on the network are using different versions of Windows, click Additional Drivers to install other drivers for other computers, select the check boxes for the operating systems you want, and then click OK.

  7. Trouble? If prompted, insert the Windows Vista DVD into your drive or provide a driver location, and then click OK.

  8. Trouble? Click OK.

    Trouble?
  9. Trouble? Click the Close button.

Printing Documents

If you have a group of documents that you want to print, you can print them all directly from a folder window without having to open each one in its program. The program needs to be installed on your computer to complete the job.

Print Documents Using the Default Printer

  1. Print Documents Using the Default Printer Open the folder that contains the documents you want to print.

  2. Print Documents Using the Default Printer Select the documents.

  3. Print Documents Using the Default Printer Click the Print button on the toolbar.

    Print Documents Using the Default Printer
  4. Print Documents Using the Default Printer Select the options you want, and then click Print.

Print Documents Using a Specific Printer

  1. Print Documents Using a Specific Printer Click the Start button, and then click the Control Panel.

  2. Print Documents Using a Specific Printer Double-click the Printers icon in Classic view.

  3. Print Documents Using a Specific Printer Open the folder (in a separate window) that contains the documents you want to print.

  4. Print Documents Using a Specific Printer Select the documents.

  5. Print Documents Using a Specific Printer Drag the selected documents onto the printer you want to use, and then click Yes.

    Print Documents Using a Specific Printer

Trouble?

If a program requires the use of the default printer, you need to change the printer to the default.

Managing Printers and Print Jobs

Managing Printers and Print Jobs

WINV-7.6.2

After you send a print job to the printer from the Print dialog box in a program, or drag files to the Printer icon in the Printers and Faxes window, you can check the status. To check the status of a printer or manage multiple print jobs, you can double-click the appropriate printer icon in the Printers and Faxes window or on the taskbar in the notification area. A window opens showing the print queue, which is the list of files to be printed. You can use this window to cancel print jobs, temporarily pause print jobs, view printer properties, and so on. If you are having problems with a printer or print job, you can defer, or halt, the printing process to avoid getting error messages. With deferred printing, you can send a job to be printed even if your computer is not connected to a printer. To do this, you pause printing, and the file waits in the print queue until you turn off pause printing.

Pause Printing

  1. Pause Printing Click the Start button, and then click the Control Panel.

  2. Pause Printing Double-click the Printers icon in Classic view.

  3. Pause Printing Right-click the printer icon you want to pause, and then click Pause Printing.

    Pause Printing

    Timesaver

    Select the printer, and then click the Pause printing button, or click the File menu, and then click Pause Printing.

  4. Timesaver To resume printing, right-click the printer icon you want to pause, and then click Resume Printing.

  5. Timesaver Click the Close button.

    Timesaver

Pause a Print Job

  1. Pause a Print Job Click the Start button, and then click the Control Panel.

  2. Pause a Print Job Double-click the Printers icon in Classic view.

  3. Pause a Print Job Double-click the printer icon.

  4. Pause a Print Job Right-click the document you want to pause, and then click Pause.

  5. Pause a Print Job To resume the document printing, right-click the document you want to resume, and then click Restart.

  6. Pause a Print Job Click the Close button.

    Pause a Print Job

Cancel a Print Job

  1. Cancel a Print Job Click the Start button, and then click the Control Panel.

  2. Cancel a Print Job Double-click the Printers icon in Classic view.

  3. Cancel a Print Job Double-click the printer icon.

  4. Cancel a Print Job Right-click the document you want to stop, and then click Cancel.

  5. Cancel a Print Job To cancel all documents, click the Printer menu, click Cancel All Documents, and then click Yes to confirm the cancelation.

  6. Cancel a Print Job Click the Close button.

    Cancel a Print Job

Changing Printer Properties

Viewing printer properties gives you information about a printer’s computer connection or network location, sharing options, related software drivers, color management options, graphics settings, installed fonts, and other advanced settings, such as spooling. Spooling, also known as background printing, is the process of storing a temporary copy of a file on the hard disk and then sending the file to the print device. Spooling allows you to continue working with the file as soon as it is stored on the disk instead of having to wait until the file is finished printing.

Change General and Device Properties

  1. Change General and Device Properties Click the Start button, and then click the Control Panel.

  2. Change General and Device Properties Double-click the Printers icon in Classic view.

  3. Change General and Device Properties Right-click the printer icon you want to change, and then click Properties.

    Timesaver

    Select the printer, and then click the Set printer properties button.

  4. Timesaver Click the General tab.

  5. Timesaver If you want, change the printer name or location, and then type a comment.

    Timesaver
  6. Timesaver Click the Device Settings tab.

  7. Timesaver Click the plus sign (+) to expand the options you want to change.

  8. Timesaver Click an option link.

  9. Timesaver Click an option list arrow, and then select a setting.

  10. Timesaver Click OK.

    Timesaver

Change Spooling Settings

  1. Change Spooling Settings Click the Start button, and then click the Control Panel.

  2. Change Spooling Settings Double-click the Printers icon in Classic view.

  3. Change Spooling Settings Right-click the the printer icon you want to change, and then click Properties.

  4. Change Spooling Settings Click the Advanced tab.

  5. Change Spooling Settings Click the Spool print documents so program finishes printing faster option.

  6. Change Spooling Settings Click a spooling option to specify when you want the printer to start printing your documents.

  7. Change Spooling Settings To keep documents in the spooler after they are printed, select the Keep printed documents check box.

  8. Change Spooling Settings To print documents that have completed spooling before other documents, select Print spooled documents first check box.

  9. Change Spooling Settings Click OK.

    Change Spooling Settings

Changing Printer Preferences

In addition to printer properties, you can also view and change personal printer preferences, such as orientation, page order, pages per sheet, paper size, paper tray selection, copy count, and print quality and color. When you change personal printing preferences from the Printers and Faxes folder, the default settings are changed for all documents you print to that printer. When you change personal preferences from the Print or Page Setup dialog boxes within a program, the settings are changed for individual documents. The available printing preferences depend on the printer.

Change Printer Preferences

  1. Change Printer Preferences Click the Start button, and then click the Control Panel.

  2. Change Printer Preferences Double-click the Printers icon in Classic view.

  3. Change Printer Preferences Select the printer icon you want to change.

  4. Change Printer Preferences Click the Select Printing Preferences button on the toolbar.

  5. Change Printer Preferences Click the tab with the option you want to change; tabs and options vary depending on the printer.

  6. Change Printer Preferences Change the printer preferences you want to modify.

  7. Change Printer Preferences Click OK.

    Change Printer Preferences
  8. Change Printer Preferences Click the Close button.

Understanding Faxes

Windows Fax and Scan is a program that allows you to send and receive faxes, fax or e-mail scanned documents, and forward faxes as e-mail attachments from your computer. From Windows Fax and Scan, you can monitor the progress of incoming and outgoing fax activity.

Before you can use Windows Fax and Scan, you need a fax device for sending and receiving faxes. The fax device can be directly attached to your computer, known as a local fax, or located on a network, known as a fax server. Window Fax and Scan makes it easy to setup a fax device with the Fax Setup Wizard. You can only connect to one local fax, however you can connect to multiple fax servers or devices on a network. To start the Fax Setup Wizard and set up a fax, start Windows Fax and Scan, click Fax in the left pane, click the Tools menu, click Fax Accounts, click Add to start the Fax Setup Wizard. In the wizard, click Connect to a fax server on my network, and then follow the on-screen instructions.

Once your fax is installed, you can use Windows Fax and Scan to send and receive faxes, manage incoming and outgoing faxes, and change fax device properties. You can also send faxes from a folder window or the Print dialog box in a program. When you print using a fax printer, Windows Fax and Scan starts and opens the New Fax window, where you can send a fax just like you send an e-mail message.

With the Fax Cover Page Editor, you can create and edit cover pages to use when you send a fax. The Fax Cover Page Editor is a full page editor that makes it easy to insert common fax page items, such as recipient, subject, number of pages, and message, and to format the page to create a professional look. You can also customize a few samples that come with the program.

Understanding Faxes

Setting Up a Fax

If your computer has a fax modem installed, you can send and receive faxes through your computer. If you are not sure, you can use the Phone and Modem Options utility in the Control Panel to check if you have one installed. Using Windows Fax and Scan (New!), you can send and receive faxes, fax or e-mail scanned documents, and forward faxes as e-mail attachments from your computer. The Fax Setup Wizard helps you set up the Fax Service using a modem or a fax server. Afterwards, you can enter some personal information for the fax cover page, a phone number, and some option for the way you want to send and receive faxes.

Install a Modem

  1. Install a Modem If necessary, attach an analog phone line to your computer, and then turn the fax on. You can’t use a digital phone line to send or receive faxes.

    If your computer has a built-in modem, Windows automatically detects and sets it up.

  2. Install a Modem Click the Start button, and then click Control Panel.

  3. Install a Modem Double-click the Phone And Modem Options icon in Classic view.

  4. Install a Modem On first use, enter information about your current location, and then click OK.

  5. Install a Modem Click the Modems tab.

    If you have a modem installed, it appears in the modem list.

  6. Install a Modem Click Add.

  7. Install a Modem Follow the Add Hardware Wizard instructions to complete the installation.

  8. Install a Modem Click OK.

    Install a Modem

Set Up for Faxing

  1. Set Up for Faxing Click the Start button, point to the All Programs, and then click Windows Fax and Scan.

    1. You can also double-click the Fax icon in the Printers window to open Windows Fax and Scan.

  2. Set Up for Faxing In the left pane, click Fax.

    If you’re connecting to a fax device for the first time, the New Fax button starts the Fax Setup Wizard.

  3. Set Up for Faxing Click the New Fax button on the toolbar.

    If the wizard doesn’t start, click the Tools menu, click Fax Accounts, and then click Add.

    Set Up for Faxing
  4. Set Up for Faxing Click Connect to a fax modem or Connect to a fax server on my network.

    Set Up for Faxing
  5. Set Up for Faxing Follow the wizard instructions to complete the set up; options vary depending on the fax modem you set up.

    Upon completion, the New Fax window opens.

    Set Up for Faxing
  6. Set Up for Faxing Click the Close button on the New Fax window.

  7. Set Up for Faxing Click the Tools menu, and then click Sender Information.

  8. Set Up for Faxing Enter the information you want cover pages to display.

  9. Set Up for Faxing Click OK.

Creating a Fax Cover Page

A cover page is typically a one page cover memo sent along with a fax containing the fax sender, a recipient, number of pages, a short message, and the transmission date and time. You can use the Fax Cover Page Editor to create your own cover pages or to customize cover page templates, known as common cover pages, that come with the program. You can copy and modify common cover pages without affecting the original templates. You can also edit existing cover pages and rename or delete personal cover pages as needed.

Create a Cover Page from Scratch

  1. Create a Cover Page from Scratch Click the Start button, point to the All Programs, Windows Fax and Scan, and then click the Fax tab.

  2. Create a Cover Page from Scratch Click the Tools, click Cover Pages, and then click New.

  3. Create a Cover Page from Scratch Click the View menu, and then click Grid Lines.

  4. Create a Cover Page from Scratch Click the Insert menu, point to Recipient, Sender, or Message, and then click an item.

  5. Create a Cover Page from Scratch Press and hold Ctrl, and then click the items you want to select.

  6. Create a Cover Page from Scratch Drag the items to a new location, or use the alignment buttons on the toolbar.

  7. Create a Cover Page from Scratch Use the formatting buttons on the toolbar to format the text.

  8. Create a Cover Page from Scratch Use the drawing tools on the toolbar to add shapes and lines.

  9. Create a Cover Page from Scratch Click the File menu, and then click Save As.

    Create a Cover Page from Scratch
  10. Create a Cover Page from Scratch Type a name for the cover page.

  11. Create a Cover Page from Scratch Click Save.

    Create a Cover Page from Scratch
  12. Create a Cover Page from Scratch Click the Close button on the Fax Cover Page Editor.

  13. Create a Cover Page from Scratch Click Close.

Copy a Cover Page Template

  1. Copy a Cover Page Template Click the Start button, point to the All Programs, Windows Fax and Scan, and then click the Fax tab.

  2. Copy a Cover Page Template Click the Tools, and then click Cover Pages.

  3. Copy a Cover Page Template Click Copy.

  4. Copy a Cover Page Template Select a common fax cover page.

  5. Copy a Cover Page Template Click Open.

  6. Copy a Cover Page Template Click Close.

    Copy a Cover Page Template

Rename or Delete a Cover Page

  1. Rename or Delete a Cover Page Click the Start button, point to the All Programs, Windows Fax and Scan, and then click the Fax tab.

  2. Rename or Delete a Cover Page Click the Tools, and then click Cover Pages.

  3. Rename or Delete a Cover Page Click a cover page.

  4. Rename or Delete a Cover Page To rename the cover page, click Rename, type a new name (include the extension .cov), and then press Enter.

  5. Rename or Delete a Cover Page To delete the cover page, click Delete, and then click Yes to confirm it.

  6. Rename or Delete a Cover Page Click Close.

    Rename or Delete a Cover Page

Sending a Fax

After you install and configure your fax, you can send a fax using the New Fax window. You can send a cover page fax from the Printer window or from within Windows Fax and Scan, or a document fax from a program. When you send a fax, the New Fax window opens to help you create and send a fax. When you send a document fax, the program in which you open or create the document prints it to the fax device. When you print to a fax device, Windows Fax and Scan starts and opens the New Fax window where you can send the fax.

Send a Fax

  1. Send a Fax Click the Start button, point to the All Programs, and then click Windows Fax and Scan.

  2. Send a Fax Click the Fax tab.

  3. Send a Fax Click the New Fax button.

  4. Send a Fax Click the Cover Page list arrow, and then select a cover page.

  5. Send a Fax Click the To button, select a recipients you want, click the To button, and then click OK.

  6. Send a Fax Type a subject.

  7. Send a Fax Click the Dialing rule list arrow, and then select a rule.

  8. Send a Fax Type the message you want.

  9. Send a Fax Click the Send button on the toolbar.

    Send a Fax

Send a Fax from a Document

  1. Send a Fax from a Document Start the program and open or create the document you want to send as a fax.

  2. Send a Fax from a Document Click the File menu, and then click Print.

    1. For a Microsoft Office 2007 program, click the Office button, point to Print, and then click Print.

  3. Send a Fax from a Document Click the Fax printer as your printer.

  4. Send a Fax from a Document Click Print or OK.

    Windows Fax and Scan opens and starts a new fax.

    Send a Fax from a Document
  5. Send a Fax from a Document Click the Cover Page list arrow, and then select a cover page.

  6. Send a Fax from a Document Click the To button, select a recipients you want, click the To button, and then click OK.

  7. Send a Fax from a Document Type a subject, and any cover page notes you want.

  8. Send a Fax from a Document Click the Dialing rule list arrow, and then select a rule.

  9. Send a Fax from a Document Type the message you want.

  10. Send a Fax from a Document Click the Send button on the toolbar.

Did You Know?

You can scan and fax a document. Scan the document using a scanner, open the scanned document in a program, and then print it to the fax directly from the program.

Managing Outgoing Faxes

After you send a fax, its sent to the Outbox folder of the Fax Console. The Outbox is a storage area for all faxes waiting to be sent, or in the process of being sent. From the Outbox, you can pause and resume faxes, restart failed faxes, and remove individual faxes as necessary. If a fax is being sent to multiple recipients, the fax for each recipient appears separately, so you can pause or delete a fax to one of the multiple recipients without affecting the others. When you change the status of a fax in the Outbox, the Status column changes to indicate the new state of the fax. Once a fax is sent successfully, it is moved to the Sent Items folder.

Cancel or Restart an Outgoing Fax

  1. Cancel or Restart an Outgoing Fax Click the Start button, point to the All Programs, and then click Windows Fax and Scan.

  2. Cancel or Restart an Outgoing Fax Click the Fax tab.

  3. Cancel or Restart an Outgoing Fax Click the Outbox icon.

  4. Cancel or Restart an Outgoing Fax To cancel a fax, click the fax, and then click the Delete button.

  5. Cancel or Restart an Outgoing Fax To restart a failed fax, click the fax, click the Document menu, and then click Restart.

  6. Cancel or Restart an Outgoing Fax When you’re done, click the Close button.

    Cancel or Restart an Outgoing Fax

Did You Know?

You can’t remove a fax from a remote fax printer without deleting the fax printer. Click the remote fax printer from the Printer window, and then click the Delete this printer button on the toolbar.

Pause or Resume an Outgoing Fax

  1. Pause or Resume an Outgoing Fax Click the Start button, point to the All Programs, and then click Windows Fax and Scan.

  2. Pause or Resume an Outgoing Fax Click the Fax tab.

  3. Pause or Resume an Outgoing Fax Click the Outbox icon.

  4. Pause or Resume an Outgoing Fax To pause a fax, click the fax, and then click the click the Document menu, and then click Pause.

  5. Pause or Resume an Outgoing Fax To resume a fax, click the paused fax, click the Document menu, and then click Resume.

  6. Pause or Resume an Outgoing Fax When you’re done, click the Close button.

    Pause or Resume an Outgoing Fax

View a Sent Fax

  1. View a Sent Fax Click the Start button, point to the All Programs, and then click Windows Fax and Scan.

  2. View a Sent Fax Click the Fax tab.

  3. View a Sent Fax Click the Sent Items icon.

  4. View a Sent Fax Click the fax you want to view.

  5. View a Sent Fax Review the fax information.

  6. View a Sent Fax When you’re done, click the Close button.

    View a Sent Fax

Receiving a Fax

If you have a phone line attached to your computer, you can set up Windows Fax and Scan to receive faxes automatically or manually. If the phone line is a dedicated fax line and set to receive faxes automatically, Windows Fax and Scan automatically stores the fax in your Inbox, just like an e-mail in your e-mail program. If the phone line is used for voice and fax calls, Windows Fax and Scan waits for you to answer the call before it receives the fax.

Receive a Fax Manually

  1. Receive a Fax Manually When you receive a call for a fax, click to receive the call to open the Fax Status Monitor dialog box.

  2. Receive a Fax Manually Click Answer call, if necessary.

    Receive a Fax Manually
  3. Receive a Fax Manually Click View Details to see details about the call.

  4. Receive a Fax Manually If there are problems with the fax or if you don’t want to receive it, click Disconnect.

Change Receive Answer Mode

  1. Change Receive Answer Mode Click the Start button, point to the All Programs, Windows Fax and Scan, and then click the Fax tab.

  2. Change Receive Answer Mode Click the Tools menu, and then click Fax Settings.

  3. Change Receive Answer Mode Click the General tab.

  4. Change Receive Answer Mode Select the Allow the device to receive fax calls check box.

  5. Change Receive Answer Mode Click the Manually answer or Automatically answer after X rings option.

  6. Change Receive Answer Mode Click the Tracking tab, and then select the Received check box.

  7. Change Receive Answer Mode Click OK.

    Change Receive Answer Mode

Reviewing a Fax

After you receive a fax, you can use Fax Console to view, print, save, or e-mail the fax. Windows Fax and Scan informs you when a fax arrived, who sent it, how many pages were received, and the status of the job.

Review a Received Fax

  1. Review a Received Fax Click the Start button, point to the All Programs, Windows Fax and Scan, and then click the Fax tab.

  2. Review a Received Fax To review the status of a fax being received, click the Incoming icon.

  3. Review a Received Fax Click the Inbox icon.

  4. Review a Received Fax Click the fax you want to view.

  5. Review a Received Fax Use the buttons on the toolbar to do the following:

    1. Reply to the fax as another fax.

    2. Forward the fax as another fax.

    3. E-mail the fax as an attachment to a message.

    4. Print the fax to your printer.

    5. Delete the fax.

  6. Review a Received Fax To save the fax as a TIF file, click the File menu, click Save As, specify a name and location, and then click Save.

  7. Review a Received Fax When you’re done, click the Close button.

    Review a Received Fax

Did You Know?

You can sort faxes by a variety of different categories. In Windows Fax and Scan, click the View menu, point to Arrange By, and then select the way you want to sort. You can arrange by Fax Account, Caller ID, Subject, and Number of Pages to name a few.

Changing Fax Properties

You can change the send and receive properties for a fax device to effectively work with your phone line. You can change the number of times the the fax device tries to resend a fax. You can also change where to store a fax when you receive it. If you need to specify the use of a Transmitting Station Identifier (TSID), which is an identification sent along with a fax to identify the source, and a Called Subscriber Identifier (CSID), which is an identification sent back to the sending fax device to confirm the identity of the source, you can specify those settings as well.

Change Send Properties

  1. Change Send Properties Click the Start button, point to the All Programs, Windows Fax and Scan, and then click the Fax tab.

  2. Change Send Properties Click the Tools menu, and then click Fax Settings.

  3. Change Send Properties Click the General tab.

  4. Change Send Properties Select the Allow the device to send faxes check box.

  5. Change Send Properties To change TSID or CSID, click More options, type the information, and then click OK.

    Change Send Properties
  6. Change Send Properties Click the Advanced tab.

  7. Change Send Properties Type the number of redialing attempts.

  8. Change Send Properties Type the number of minutes to dial again for a redial.

  9. Change Send Properties To send faxes at a specific time when discount phone charges apply, specify a start and end time.

  10. Change Send Properties Click OK.

    Change Send Properties

Change Receive Properties

  1. Change Receive Properties Click the Start button, point to the All Programs, Windows Fax and Scan, and then click the Fax tab.

  2. Change Receive Properties Click the Tools menu, and then click Fax Settings.

  3. Change Receive Properties Click the General tab.

  4. Change Receive Properties Select the Allow the device to receive fax calls check box.

  5. Change Receive Properties Click the Manually answer or Automatically answer after X rings option.

  6. Change Receive Properties Click More options.

    Change Receive Properties
  7. Change Receive Properties If you want, select the Print a copy to check box, and then select a printer.

  8. Change Receive Properties If you want, select the Save a Copy to check box, and then select a folder.

  9. Change Receive Properties Click OK.

    Change Receive Properties
  10. Change Receive Properties Click OK.

Changing Fax Options

As you send and receive faxes, you can have fax track and notify you when events take place. For example, you can show a progress indicator when faxes are incoming or outgoing and display notifications when faxes arrive. You can also set fax options to automatically open the Fax Monitor when a fax is being sent or received and archive faxes for backup purposes.

Change Tracking Options

  1. Change Tracking Options Click the Start button, point to the All Programs, Windows Fax and Scan, and then click the Fax tab.

  2. Change Tracking Options Click the Tools menu, and then click Fax Settings.

  3. Change Tracking Options Click the Tracking tab.

  4. Change Tracking Options Select the check boxes in the Notifications you want.

  5. Change Tracking Options Select the check boxes for the Fax Monitor you want.

  6. Change Tracking Options Click OK.

    Change Tracking Options

Change Archive Options

  1. Change Archive Options Click the Start button, point to the All Programs, Windows Fax and Scan, and then click the Fax tab.

  2. Change Archive Options Click the Tools menu, and then click Fax Settings.

  3. Change Archive Options Click the Advanced tab.

  4. Change Archive Options Click Move Folder, select a folder, and then click OK.

  5. Change Archive Options Click OK.

    Change Archive Options
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