Appendix . Microsoft Certified Applications Specialist

About the MCAS Program

The Microsoft Certified Applications Specialist (MCAS) certification is the globally recognized standard for validating expertise with the Microsoft Office suite of business productivity programs. Earning an MCAS certificate acknowledges you have the expertise to work with Microsoft Office programs. To earn the MCAS certification, you must pass a certification exam for Microsoft Windows Vista. Additional exams are available for the Microsoft Office desktop applications of Microsoft Office Word, Microsoft Office Excel, Microsoft Office PowerPoint, Microsoft Office Outlook, or Microsoft Office Access. (The availability of Microsoft Certified Applications Specialist certification exams varies by program, program version, and language. Visit www.microsoft.com and search on Microsoft Certified Applications Specialist for exam availability and more information about the program.) The Microsoft Certified Applications Specialist program is the only Microsoft-approved program in the world for certifying proficiency with Microsoft Office programs.

What Does This Logo Mean?

It means this book has been approved by the Microsoft Certified Applications Specialist program to be certified courseware for learning Microsoft Windows Vista and preparing for the certification exam. This book will prepare you for the Microsoft Certified Applications Specialist exam for Microsoft Windows Vista. Each certification level has a set of objectives, which are organized into broader skill sets. Throughout this book, content that pertains to a Microsoft Certified Applications Specialist objective is identified with the following MCAS certification logo and objective number below the title of the topic:

What Does This Logo Mean?

WINV-1.1.1

WINV-2.2.1

Table . Windows Vista Objectives

Objective

Skill

Page

WINV-1

Protecting Your Computer

 
 

WINV-1.1

Manage Windows Firewall

 
  

WINV-1.1.1

Display the status of Windows Firewall

137

  

WINV-1.1.2

Configure the firewall access for specific programs

137

 

WINV-1.2

Manage malicious software (also called malware) protection

 
  

WINV-1.2.1

Display the status of spyware-protection and virus-protection

324-325

  

WINV-1.2.2

Remove or restore programs blocked by Windows Defender

324-325

  

WINV-1.2.3

Remove, enable, or disable programs running on a computer

324-325

  

WINV-1.2.4

Monitor all programs using Windows Defender

324-325

  

WINV-1.2.5

Choose not to monitor specific programs

324-325

 

WINV-1.3

Configure Windows Update settings

 
  

WINV-1.3.1

Configure automatic update settings

455

  

WINV-1.3.2

Manually update Windows Vista

440-441

  

WINV-1.3.3

Display a list of installed updates

440-441

 

WINV-1.4

Lock a computer

 
  

WINV-1.4.1

Change the screen saver delay time

104

  

WINV-1.4.2

Manually lock a computer

321

 

WINV-1.5

Manage Windows Internet Explorer security

 
  

WINV-1.5.1

Configure Windows Internet Explorer security settings

334-335

  

WINV-1.5.2

Use the Phishing Filter

340-341

  

WINV-1.5.3

Configure history and temporary internet files settings

337

  

WINV-1.5.4

Configure privacy settings

338-339

  

WINV-1.5.5

Allow selected pop-up windows

342

 

WINV-1.6

Configure local user accounts

 
  

WINV-1.6.1

Create a standard password-protected local user account

312-313, 318, 498

  

WINV-1.6.2

Require a new user to change his/her password when logging on for the first time

312-313, 318, 498

  

WINV-1.6.3

Disable a local user account

312-313, 318, 498

WINV-2

Managing Mobile and Remote Computing

 
 

WINV-2.1

Manage the computer power state

 
  

WINV-2.1.1

Configure power settings and options

384

  

WINV-2.1.2

Place a mobile device in Sleep mode

24, 384

  

WINV-2.1.3

Place a mobile device in Hibernation mode

24, 384

 

WINV-2.2

Manage network connections

 
  

WINV-2.2.1

Choose a network connection

360-363

  

WINV-2.2.2

Find and connect to an available wireless network

364-365

  

WINV-2.2.3

Check the status of a wireless network connection

364-365, 370

  

WINV-2.2.4

Remotely connect to a network at your workplace

362-363

 

WINV-2.3

Manage remote access to your computer

 
  

WINV-2.3.1

Allow remote desktop connections to your computer

376-377

  

WINV-2.3.2

Specify who can connect to your computer by using Remote Desktop Connection

376-377

  

WINV-2.3.3

Disable Windows Remote Assistance

376-377

 

WINV-2.4

Connect to another computer

 
  

WINV-2.4.1

Connect to a computer by using Remote Desktop Connection

376-377

  

WINV-2.4.2

Connect to another computer by mapping a drive

372

  

WINV-2.4.3

Connect to another computer by browsing a network

350-351

  

WINV-2.4.4

Connect to another computer by accessing shared folders

350-351

 

WINV-2.5

Access files stored in shared network folders when your computer is offline

 
  

WINV-2.5.1

Set up your computer to use offline files

388-389

  

WINV-2.5.2

Make a file or folder available offline

388-389

  

WINV-2.5.3

Resolve synchronization conflicts

386-387

  

WINV-2.5.4

Synchronize folders between computers

386-387

  

WINV-2.5.5

Synchronize folders between computers by using the PC-to-PC Sync feature

386-387

  

WINV-2.5.6

Make the content of a favorite website available offline

386-387

WINV-3

Managing Software, Disks, and Devices

 
 

WINV-3.1

Manage software

 
  

WINV-3.1.1

Create a restore point

444-445

  

WINV-3.1.2

Install a software program

436-437

  

WINV-3.1.3

Uninstall a software program

436-437

  

WINV-3.1.4

Install a software update

440-441

  

WINV-3.1.5

Configure a program to use Compatibility mode

51

 

WINV-3.2

Manage disks

 
  

WINV-3.2.1

Ascertain the amount of available space on a hard disk

430

  

WINV-3.2.2

Ascertain whether a hard disk is partitioned

497

  

WINV-3.2.3

Check a hard disk for problems

433

 

WINV-3.3

Manage devices and drivers

 
  

WINV-3.3.1

Enable and disable devices

453

  

WINV-3.3.2

Update or install a device driver

440, 453, 455

  

WINV-3.3.3

Roll back a driver to a previous version

453

  

WINV-3.3.4

Safely remove PC Cards and USB devices

465-466

 

WINV-3.4

Manage display settings

 
  

WINV-3.4.1

Adjust your display resolution

105

  

WINV-3.4.2

Adjust the display refresh rate

105

  

WINV-3.4.3

Select the display color depth setting

105

  

WINV-3.4.4

Adjust icon size

107

 

WINV-3.5

Configure multiple monitors

 
  

WINV-3.5.1

Adjust the monitor resolution of a secondary monitor

462-463

  

WINV-3.5.2

Extend the desktop onto a second monitor

462-463

  

WINV-3.5.3

Select the primary monitor

462-463

 

WINV-3.6

Install and configure a printer

 
  

WINV-3.6.1

Install a local printer

400-401

  

WINV-3.6.2

Change the default printer

402

  

WINV-3.6.3

Locate and install a network printer

400-401

  

WINV-3.6.4

Share a printer that is connected to your computer

404

  

WINV-3.6.5

Make drivers available for other operating systems

404

WINV-4

Managing Files and Folders

 
 

WINV-4.1

Manage Windows Explorer settings

 
  

WINV-4.1.1

Show and hide file extensions

88-89

  

WINV-4.1.2

Show and hide protected operating system files

88-89

  

WINV-4.1.3

Show hidden files and folders

87-89

  

WINV-4.1.4

Configure Windows Explorer layouts

64

 

WINV-4.2

Manage and secure folders

 
  

WINV-4.2.1

Create a folder

80-81

  

WINV-4.2.2

Rename a folder

80-81

  

WINV-4.2.3

Add a folder shortcut to the Start menu

86

  

WINV-4.2.4

Add folders to the Favorite Links list

65

  

WINV-4.2.5

Configure NTFS permissions on folders

328

  

WINV-4.2.6

Set the folder type

91

 

WINV-4.3

Share folders

 
  

WINV-4.3.1

Share a folder on a hard disk

92-93

  

WINV-4.3.2

Secure a share by adding permissions for specific users

92-93

 

WINV-4.4

Search for files and folders

 
  

WINV-4.4.1

Specify whether a folder should be indexed

71, 76-77

  

WINV-4.4.2

Search by using a virtual folder

70

  

WINV-4.4.3

Search by using wildcards

72-73

  

WINV-4.4.4

Search by using keywords

72-73

  

WINV-4.4.5

Redisplay the results of a previous search

68-69

  

WINV-4.4.6

Filter results of a search

68-69

 

WINV-4.5

Organize files within folders

 
  

WINV-4.5.1

Change the way files are displayed within folders

88-89, 91

  

WINV-4.5.2

Display or hide file and folder details

90

  

WINV-4.5.3

Group files by details

66-67

  

WINV-4.5.4

Sort files by details

66-67

  

WINV-4.5.5

Stack files by details

66-67

 

WINV-4.6

Manage files

 
  

WINV-4.6.1

Add metadata to a file

78-79

  

WINV-4.6.2

Remove properties and personal information from a file

78-79

  

WINV-4.6.3

Create, delete, rename, and move files

80-85

  

WINV-4.6.4

Copy data files to a CD or DVD

96

 

WINV-4.7

Back up and restore files and folders

 
  

WINV-4.7.1

Back up files and folders

472-475

  

WINV-4.7.2

Schedule backups

476-477

  

WINV-4.7.3

Restore files and folders from a backup file

478-479

  

WINV-4.7.4

Restore a previous version of a file

480-482

WINV-5

Collaborating with Other People

 
 

WINV-5.1

Collaborate in real time

 
  

WINV-5.1.1

Sign in to a local collaboration network

201-205

  

WINV-5.1.2

Start a local collaboration session

201-205

  

WINV-5.1.3

Join an existing local collaboration session

201-205

 

WINV-5.2

Present information to an audience

 
  

WINV-5.2.1

Prepare your computer for presenting information

383

  

WINV-5.2.2

Display information on an external display device

383

  

WINV-5.2.3

Connect to a network projector

390

WINV-6

Customizing Your Windows Vista Experience

 
 

WINV-6.1

Customize and modify the Start menu

 
  

WINV-6.1.1

Customize the Start menu

120-121

  

WINV-6.1.2

Pin and unpin items from the Start menu

120-121

  

WINV-6.1.3

Configure a program to start automatically

120-121

  

WINV-6.1.4

Add a program to the Start menu

120-121

 

WINV-6.2

Customize the taskbar

 
  

WINV-6.2.1

Display the Quick Launch toolbar on the taskbar

118-119

  

WINV-6.2.2

Add a toolbar to the taskbar

118-119

  

WINV-6.2.3

Move the taskbar to the right side of the screen

118-119

  

WINV-6.2.4

Automatically hide the taskbar when not in use

118-119

  

WINV-6.2.5

Customize the notification area

118-119

 

WINV-6.3

Personalize the appearance and sound of a computer

 
  

WINV-6.3.1

Change the appearance of a computer

101

  

WINV-6.3.2

Arrange desktop icons

102

  

WINV-6.3.3

Change the sound settings

277

  

WINV-6.3.4

Change the screen saver

104

  

WINV-6.3.5

Change the mouse settings

456

 

WINV-6.4

Manage the Windows Sidebar

 
  

WINV-6.4.1

Display the Windows Sidebar

14-15

  

WINV-6.4.2

Configure the Windows Sidebar

14-15, 103

  

WINV-6.4.3

Add gadgets to the Windows Sidebar

14-15

  

WINV-6.4.4

Download a gadget from the Internet

14-15

WINV-7

Optimizing and Troubleshooting Your Computer

 
 

WINV-7.1

Increase processing speed

 
  

WINV-7.1.1

Expand memory cache by using Windows ReadyBoost

443

  

WINV-7.1.2

Manually defragment a hard disk

434

  

WINV-7.1.3

Adjust power options for best performance

384-385

 

WINV-7.2

Locate troubleshooting information

 
  

WINV-7.2.1

Locate information in Help and Support

20-21

  

WINV-7.2.2

Search the Microsoft Knowledge Base from Help and Support

20-21

 

WINV-7.3

Locate system information

 
  

WINV-7.3.1

Ascertain the CPU usage of the computer

492

  

WINV-7.3.2

Ascertain the page file usage of the computer

443

  

WINV-7.3.3

Display the amount of installed RAM and the processor speed

430

  

WINV-7.3.4

Ascertain the hardware and devices installed on a computer

499

  

WINV-7.3.5

Ascertain the system performance rating

442

 

WINV-7.4

Repair a network connection

 
  

WINV-7.4.1

Ascertain the IP configuration of the computer

46-47, 355

  

WINV-7.4.2

Ping another computer to ascertain connectivity status

46-47

  

WINV-7.4.3

Enable and disable a network connection

379

 

WINV-7.5

Recover from software errors

 
  

WINV-7.5.1

Identify and terminate unresponsive programs

52

  

WINV-7.5.2

Repair a software installation

438-439

 

WINV-7.6

Troubleshoot printing errors

 
  

WINV-7.6.1

Discover the status of a printer

399

  

WINV-7.6.2

Pause, restart, and delete print jobs and queues

406

 

WINV-7.7

Recover the operating system from a problem

 
  

WINV-7.7.1

Use advanced startup options

448

  

WINV-7.7.2

Restore the computer to a previous point

444-445

  

WINV-7.7.3

Repair the Windows Vista installation

447

 

WINV-7.8

Request and Manage Remote Assistance

 
  

WINV-7.8.1

Enable Windows Remote Assistance invitations

376-377

  

WINV-7.8.2

Limit the time that a Remote Assistance invitation is available

376-377

  

WINV-7.8.3

Request Remote Assistance through Help and Support

20-21

  

WINV-7.8.4

Disable Remote Assistance invitations

376-377

Preparing for a MCAS Exam

Every Microsoft Certified Applications Specialist certification exam is developed from a list of objectives based on how Microsoft Office programs are actually used in the workplace. The list of objectives determine the scope of each exam, so they provide you with the information you need to prepare for MCAS certification. Microsoft Certified Applications Specialist Approved Courseware, including the On Demand series, is reviewed and approved on the basis of its coverage of the objectives. To prepare for the certification exam, you should review and perform each task identified with a MCAS objective to confirm that you can meet the requirements for the exam.

Taking a MCAS Exam

The Microsoft Certified Applications Specialist certification exams are not written exams. Instead, the exams are performance-based examinations that allow you to interact with a “live” Office program as you complete a series of objective-based tasks. All the standard ribbons, tabs, toolbars, and keyboard shortcuts are available during the exam. Microsoft Certified Applications Specialist exams for Office 2007 programs consist of 25 to 35 questions, each of which requires you to complete one or more tasks using the Office program for which you are seeking certification. A typical exam takes from 45 to 60 minutes. Passing percentages range from 70 to 80 percent correct.

The Exam Experience

After you fill out a series of information screens, the testing software starts the exam and the Office program. The test questions appear in the exam dialog box in the lower right corner of the screen.

  • The timer starts when the first question appears and displays the remaining exam time at the top of the exam dialog box. If the timer and the counter are distracting, you can click the timer to remove the display.

  • The counter at the top of the exam dialog box tracks how many questions you have completed and how many remain.

  • If you think you have made a mistake, you can click the Reset button to restart the question. The Reset button does not restart the entire exam or extend the exam time limit.

  • When you complete a question, click the Next button to move to the next question. It is not possible to move back to a previous question on the exam.

  • If the exam dialog box gets in your way, you can click the Minimize button in the upper right corner of the exam dialog box to hide it, or you can drag the title bar to another part of the screen to move it.

Tips for Taking an Exam

  • Carefully read and follow all instructions provided in each question.

  • Make sure all steps in a task are completed before proceeding to the next exam question.

  • Enter requested information as it appears in the instructions without formatting unless you are explicitly requested otherwise.

  • Close all dialog boxes before proceeding to the next exam question unless you are specifically instructed otherwise.

  • Do not leave tables, boxes, or cells “active” unless instructed otherwise.

  • Do not cut and paste information from the exam interface into the program.

  • When you print a document from an Office program during the exam, nothing actually gets printed.

  • Errant keystrokes or mouse clicks do not count against your score as long as you achieve the correct end result. You are scored based on the end result, not the method you use to achieve it. However, if a specific method is explicitly requested, you need to use it to get credit for the results.

  • The overall exam is timed, so taking too long on individual questions may leave you without enough time to complete the entire exam.

  • If you experience computer problems during the exam, immediately notify a testing center administrator to restart your exam where you were interrupted.

Exam Results

At the end of the exam, a score report appears indicating whether you passed or failed the exam. An official certificate is mailed to successful candidates in approximately two to three weeks.

Getting More Information

To learn more about the Microsoft Certified Applications Specialist program, read a list of frequently asked questions, and locate the nearest testing center, visit:

www.microsoft.com

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