Chapter 18. Administering Your Computer

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Introduction

If you have purchased a computer and set it up in your home, you are that computer’s administrator. Computers on a network in a company or an institution, such as at a university, are called clients. The clients are managed by one or more system or network administrators, who have the task of ensuring that the network and its services are reliable, fast, and secure. Although most network administration takes place on the server (host, as described in earlier chapters), clients must also be administered. Windows Vista includes administrative tools that make it easy to ensure that client computers are operating as they should.

You can use the administrative tools to track and view the activity on your computer. You can set up criteria for gathering event information, and then Windows automatically gathers that information for you. In the event of a problem, you can view that data to help you find and fix the problem.

When you open an administrative tool, Windows uses a two-pane view that is similar to Windows Explorer. The hierarchy of tools in the left pane of the window is called a console tree, and each main category of tools is called a node. The nodes in the console tree allow you to manage and monitor system events and performance, and make adjustments as necessary.

Exploring Windows Administrative Tools

Windows Vista offers a set of tools that helps you administer your computer and ensure it operates smoothly. The Administrative Tools window, opened from the Control Panel, provides tools that allow you to configure administrative settings for local and remote computers. If you are working on a shared or network computer, you might need to be logged on as a computer administrator or as a member of the Administrators group in order to view or modify some properties or perform some tasks with the administrative tools. You can open User Accounts in the Control Panel to check which account is currently in use or to check with your system administrator to determine whether you have the necessary access privileges. Many Windows users won’t ever have to open the Administrative Tools window, but computers on a network will probably require administrative support.

View Administrative Tools

  1. View Administrative Tools Click the Start button, and then click Control Panel.

  2. View Administrative Tools Double-click the Administrative Tools icon in Classic view.

  3. View Administrative Tools When you’re done, click the Close button.

    View Administrative Tools

Did You Know?

You can add Administrative Tools to the Start menu. Right-click the Start button, click Properties, click the Start Menu tab, click Customize, scroll down the list, click the Display on the All Programs menu and the Start menu option under System Administrative Tools, and then click OK twice.

Monitoring Activity with Event Viewer

Every time you start Windows, an event-logging service notes any unusual event that occurs, such as a failed logon, the installation of a new driver for a hardware device, the failure of a device or service to start, or a network interruption. For some critical events, such as when your disk is full, a warning message appears on your screen. Most events, however, don’t require immediate attention, so Windows logs them in an event log file that you can view using the Event Viewer tool. Event Viewer maintains several logs in two categories: Windows Logs and Applications and Services Logs. Windows Logs maintains three logs: System, for events logged by Windows operating system components; Security, for security and audit events (such as who logged on); and Application, for Windows program events. Applications and Services Logs maintains individual program and service logs. When you are troubleshooting problems on your computer, you can use the Event Viewer logs to monitor what activity took place.

Monitor Activities

  1. Monitor Activities Click the Start button, and then click Control Panel.

  2. Monitor Activities Double-click the Administrative Tools icon in Classic view.

  3. Monitor Activities Double-click the Event Viewer icon.

  4. Monitor Activities Click arrow next to the log category to expand it, and then click the log in which you want to monitor events.

  5. Monitor Activities Double-click an event.

    Monitor Activities
  6. Monitor Activities Click the Up Arrow button or the Down Arrow button to display other events.

  7. Monitor Activities Click Close.

    Monitor Activities
  8. Monitor Activities When you’re done, click the Close button.

Managing an Event Log

Event logs grow in size as you work on your computer, but Event Viewer provides tools that help you view just the information you need and store the information you want to save for later. For example, you can apply a filter that allows you to view only events matching specified criteria, such as all events associated with a certain user. You can also search for a specific event using similar criteria. You probably don’t want your active log to include events that happened long ago. With Event Viewer, you can archive, or save, your log periodically and then clear the archived events. Most administrators archive event logs on a regular schedule.

Sort and Filter an Event Log

  1. Sort and Filter an Event Log Click the Start button, and then click Control Panel.

  2. Sort and Filter an Event Log Double-click the Administrative Tools icon in Classic view.

  3. Sort and Filter an Event Log Double-click the Event Viewer icon, and then select the event log you want to sort or filter events.

  4. Sort and Filter an Event Log Click the View menu, point to Sort By, and then click the sort method you want.

  5. Sort and Filter an Event Log In the Action pane, click Filter Current Log.

    Sort and Filter an Event Log
  6. Sort and Filter an Event Log Select the event type check boxes in which you want to filter.

  7. Sort and Filter an Event Log Specify filter information by specific value.

  8. Sort and Filter an Event Log Click OK.

    Sort and Filter an Event Log
  9. Sort and Filter an Event Log When you’re done, click the Close button.

Save an Event Log

  1. Save an Event Log Click the Start button, and then click Control Panel.

  2. Save an Event Log Double-click the Administrative Tools icon in Classic view.

  3. Save an Event Log Double-click the Event Viewer icon, and then select the event log you want to save.

  4. Save an Event Log In the Action pane, click Save Log File As or Save Events As.

    Save an Event Log
  5. Save an Event Log Select a location for the log file.

  6. Save an Event Log Type a name for the log file.

  7. Save an Event Log Click Save.

    Save an Event Log
  8. Save an Event Log When you’re done, click the Close button.

Did You Know?

You can open the log file from the Event Viewer. In the Event Viewer, click Open Saved Log in the Action pane, select the log file, and then click Open.

You can find information in the Event Viewer. In the Event Viewer, click Find in the Action pane, type what you want to find, and then click Find Next. When you’re done, click Close.

Changing Log Settings

You can control how any log in the Event Viewer collects data by defining a maximum log size (the default is 512K) and instructing Event Viewer how to handle an event log that has reached its maximum size. Only users with administrative rights can change log settings. In addition to specifying a maximum log size, you can also choose from three log options when the log is full: new events can automatically overwrite the oldest events, new events can overwrite only events older than a specified number of days, or Event Viewer will not overwrite events, in which case you must manually clear a full log before it can resume logging events.

Change Log Settings

  1. Change Log Settings Click the Start button, and then click Control Panel.

  2. Change Log Settings Double-click the Administrative Tools icon in Classic view.

  3. Change Log Settings Double-click the Event Viewer icon.

  4. Change Log Settings Select the log in which you want to change settings.

  5. Change Log Settings In the Action pane, click the Properties.

  6. Change Log Settings Click the General tab.

  7. Change Log Settings Specify the maximum log size.

  8. Change Log Settings Select an option when the maximum size is reached.

  9. Change Log Settings Click OK.

    Change Log Settings
  10. Change Log Settings When you’re done, click the Close button.

Checking Memory for Problems

If a problem arises related to the memory on your computer, Windows automatically tries to detect it and displays an alert message, which allows you to run the Memory Diagnostic Tool. If you also suspect a memory problem, you can run the Memory Diagnostic Tool from Administrator Tools. When the memory tool starts, you can have the program restart your computer and run the memory tool immediately or run it later. While the memory tool runs, a progress bar indicates the status of the test. When the test is done, Windows restarts again. If the results indicate a problem, you should contact your computer or memory manufacturer for information about fixing the problem.

Check for Memory Problems

  1. Check for Memory Problems Click the Start button, and then click Control Panel.

  2. Check for Memory Problems Double-click the Administrative Tools icon in Classic view.

  3. Check for Memory Problems Double-click the Memory Diagnostics Tool icon.

  4. Check for Memory Problems Click Restart now and check for problems or Check for problems the next time I start my computer option.

    Check for Memory Problems
  5. Check for Memory Problems Follow the on-screen instructions to complete the test.

Did You Know?

You can change registry settings. Windows Vista manages all its internal settings with a database called the Registry. If you are an administrator or seasoned veteran of Windows and know what you want to change in the Registry, you can fix a problem with your system or a program, or you can enhance the functionality of Windows. Click the Start button, point to Programs, click Accessories, click Run, type regedt32, click OK, open the folder and double-click the item you want to change, and then click OK. When you’re done, click the Close button.

Viewing and Creating Performance Charts

Viewing and Creating Performance Charts

WINV-7.3.1

On a daily basis, your system generates a variety of performance data, such as your computer’s memory or processor use, or the amount of congestion on a device. As the system administrator, you can use the Reliability and Performance tool to create charts from the data that enable you to observe how a computer’s processor behaves over time. The types of performance data you monitor and record are called performance objects. Each performance object has a set of counters associated with it that provides numeric information. The Reliability and Performance tool charts the numeric data gathered from the counters and provides graphical tools to make it easier to analyze and track the performance of your computer. Performance charts include statistics about each counter you select, but unless you know how your system should perform, these statistics might not be very meaningful. For this reason, administrators create baseline charts—charts made when the computer or network is running at a normal level. When there are problems, the administrator can create another performance chart that can be compared to the baseline chart.

View Resource Performance Chart

  1. View Resource Performance Chart Click the Start button, and then click Control Panel.

    Timesaver

    You can display performance usage graphs in the Task Manager on the Performance tab. Press Ctrl+Alt+Del, click Task Manager, and then click Resource Monitor.

  2. Timesaver Double-click the Administrative Tools icon in Classic view.

  3. Timesaver Double-click the Reliability and Performance Monitor icon.

  4. Timesaver In the left pane, click Reliability and Performance.

  5. Timesaver Click a bar (CPU, Disk, Network, or Memory) to display program specific information.

  6. Timesaver Click the bar again to hide the specific programs.

  7. Timesaver When you’re done, click the Close button.

    Timesaver

View a Reliability Chart

  1. View a Reliability Chart Click the Start button, and then click Control Panel.

  2. View a Reliability Chart Double-click the Administrative Tools icon in Classic view.

  3. View a Reliability Chart Double-click the Reliability and Performance Monitor icon.

  4. View a Reliability Chart In the left pane, click the arrow next to Monitoring Tools, and then click Reliability Monitor.

  5. View a Reliability Chart Click the plus (+) sign or minus (−) sign to display program specific information.

  6. View a Reliability Chart Click the Close button.

    View a Reliability Chart

View or Create a Performance Chart

  1. View or Create a Performance Chart Click the Start button, and then click Control Panel.

  2. View or Create a Performance Chart Double-click the Administrative Tools icon in Classic view.

  3. View or Create a Performance Chart Double-click the Reliability and Performance Monitor icon.

  4. View or Create a Performance Chart In the left pane, click the arrow next to Monitoring Tools, and then click Performance Monitor.

  5. View or Create a Performance Chart To add counts and create a chart, click the Add button on the System Monitor toolbar.

  6. View or Create a Performance Chart Click the counter you want, and then click Add. You can continue to add other counters.

  7. View or Create a Performance Chart When you’re done, click OK.

  8. View or Create a Performance Chart Click the Close button.

    View or Create a Performance Chart

Monitoring Local Security Settings

Using Windows Vista, you can monitor local security settings with the Local Security Settings tool to ensure that computer users are adhering to the organization’s security policies. For example, you can change the way the User Account Control (UAC) works, including how and when Windows prompts administrators and standard users for permission to make system changes. You can also set user account and password options to require computer users to create complex passwords of a specific length and change them on a regular basis. A complex password contains characters from at least three of the four following categories: uppercase (A - Z), lowercase (a - z), numbers (0 - 9), and nonalphanumeric (!, $, *, etc.). In addition to setting security options, you can also monitor, or audit, the success or failure of security related events, such as account logon and logoff activities, and user account changes, which appear in the Event Viewer in the Security node.

Change UAC Policies

  1. Change UAC Policies Click the Start button, and then click Control Panel.

  2. Change UAC Policies Double-click the Administrative Tools icon in Classic view.

  3. Change UAC Policies Double-click the Local Security Policy icon.

  4. Change UAC Policies Click the arrow next to Local Policies.

  5. Change UAC Policies Click the Security Options folder.

  6. Change UAC Policies Scroll down the list, and then double-click the User Account Control policy you want to change; two common ones include:

    • Behavior of the elevation prompt for administrators.

    • Behavior of the elevation prompt for standard users.

    Change UAC Policies
  7. Change UAC Policies Change the policy setting.

  8. Change UAC Policies Click OK.

    Change UAC Policies
  9. Change UAC Policies When you’re done, click the Close button.

Change Password Policies

  1. Change Password Policies Click the Start button, and then click Control Panel.

  2. Change Password Policies Double-click the Administrative Tools icon in Classic view.

  3. Change Password Policies Double-click the Local Security Policy icon.

  4. Change Password Policies Click the arrow next to Account Policies.

  5. Change Password Policies Click the Password Policy folder.

  6. Change Password Policies Double-click the policy you want to change.

  7. Change Password Policies Change the policy setting.

  8. Change Password Policies Click OK.

  9. Change Password Policies When you’re done, click the Close button.

    Change Password Policies

Change Audit Policies

  1. Change Audit Policies Click the Start button, and then click Control Panel.

  2. Change Audit Policies Double-click the Administrative Tools icon in Classic view.

  3. Change Audit Policies Double-click the Local Security Policy icon.

  4. Change Audit Policies Click the arrow next to Local Policies.

  5. Change Audit Policies Click the Audit Policy folder.

  6. Change Audit Policies Double-click the audit policy you want to change.

  7. Change Audit Policies Select the Success and/or Failure check box.

  8. Change Audit Policies Click OK.

  9. Change Audit Policies When you’re done, click the Close button.

    Change Audit Policies

Viewing Computer Management Tools

Computer Management consolidates administrative tools, such as Event Viewer and Performance, into a single window that you can use to manage a local or remote computer. The three nodes in the Computer Management window (System Tools, Storage, and Services and Applications) allow you to manage and monitor system events and performance and to perform disk-related tasks. Each node contains snap-in tools, which come in two types: stand-alone or extension. Stand-alone snap-ins are independent tools, while extension snap-ins are add-ons to current snap-ins. The selected tool appears in the right pane, and you can use the toolbars and menus that appear to take appropriate action with the tool.

View Management Tools

  1. View Management Tools Click the Start button, and then click Control Panel.

  2. View Management Tools Double-click the Administrative Tools icon in Classic view.

  3. View Management Tools Double-click the Computer Management icon.

    Timesaver

    To open Computer Management, right-click Computer on the Start menu, and then click Manage.

  4. Timesaver Click the arrow next to the category you want to view.

  5. Timesaver Click the item you want to view.

  6. Timesaver Double-click the item you want to change, adjust the setting, and then click OK.

    You can continue to change other items.

  7. Timesaver When you’re done, click the Close button.

    Timesaver

Managing Disks

Managing Disks

WINV3.2.2

The Storage node in the Computer Management window provides you with tools, such as Disk Defragmenter and Disk Management, to help you manage your disks. The Disk Management tool is a graphical tool for managing disks that allows you to partition unallocated portions of your disks into volumes. A volume is a fixed amount of storage on a disk. A single disk can contain more than one volume, or a volume can span part of one or more disks. Each volume on a disk is assigned its own drive letter, which is why the term volume is often synonymous with the term drive. Thus, the same physical disk might contain two volumes. Each volume can use a different file system, so you might have a single disk partitioned into two volumes, each with its own file system. You might partition a single hard disk in two different ways: first, with a single NTFS volume, and second, with one NTFS volume and one FAT volume, which can be helpful if you have a computer with two operating systems, Windows 98/Me on the FAT volume and Windows Vista on the NTFS volume.

View Disk Settings

  1. View Disk Settings Click the Start button, and then click Control Panel.

  2. View Disk Settings Double-click the Administrative Tools icon in Classic view.

  3. View Disk Settings Double-click the Computer Management icon.

    Timesaver

    To open Computer Management, right-click Computer on the Start menu, and then click Manage.

  4. Timesaver Click the arrow next to Storage.

  5. Timesaver Click Disk Management.

    The volumes on your computer display in the right pane.

  6. Timesaver Click the drive you want to modify.

  7. Timesaver Click the Action menu, point to All Tasks, and then click a command, such as Format, Change Drive Letter and Paths, Mark Partition as Active, or Delete Volume.

  8. Timesaver When you’re done, click the Close button.

    Timesaver

Managing Local Users and Groups

Managing Local Users and Groups

WINV-1.6

In Windows Vista, you can manage the access privileges and permissions of local user and group accounts. A local user account is an individual account with a unique set of permissions, while a group account is a collection of individual accounts with the same set of permissions. You can change local user and group accounts in the Computer Management window using the Local Users And Groups tool. This security feature limits individual users and groups from accessing and deleting files, using programs such as Backup, or making accidental or intentional system-wide changes. You can create or modify a user account, disable or activate a user account, identify members of groups, and add or delete members to and from groups.

Manage Local Users and Groups

  1. Manage Local Users and Groups Click the Start button, and then click Control Panel.

  2. Manage Local Users and Groups Double-click the Administrative Tools icon in Classic view.

  3. Manage Local Users and Groups Double-click the Computer Management icon.

  4. Manage Local Users and Groups Click the arrow next to System Tools.

  5. Manage Local Users and Groups Click the arrow next to Local Users and Groups.

  6. Manage Local Users and Groups Click the Users or Groups folder.

  7. Manage Local Users and Groups Double-click the account you want to change.

    Manage Local Users and Groups
  8. Manage Local Users and Groups Change the settings you want; add members if requested.

  9. Manage Local Users and Groups Click OK.

    You can continue to change other settings.

    Manage Local Users and Groups
  10. Manage Local Users and Groups When you’re done, click the Close button.

Viewing and Saving System Information

Viewing and Saving System Information

WINV-7.3.4

If you are having problems with Windows Vista or a program installed on your computer and can’t figure out what to do, you can use System Information to locate valuable information for a support technician. For most people, the information in System Information is difficult to understand. However, if a support technician asks you for information about your system, you know where to find it. After you find the information, you can save and send it to the support technician.

View and Save System Information

  1. View and Save System Information Click the Start button, point to All Programs, click Accessories, click System Tools, and then click System Information.

  2. View and Save System Information Click System Summary to view the main information about your system.

  3. View and Save System Information Click a plus sign (+) to view a system area.

  4. View and Save System Information Click the item you want to view.

  5. View and Save System Information Click the File menu, and then click Save.

    View and Save System Information
  6. View and Save System Information Select a folder.

  7. View and Save System Information Type a name for the file.

  8. View and Save System Information Click Save.

    View and Save System Information
  9. View and Save System Information When you’re done, click the Close button.

Did You Know?

You can display basic system information. Click the Start button, click Control Panel, double-click the System icon in Classic view. The basic information about your computer includes system rating, processor, memory (RAM), system type, network information, and Windows activation.

Setting System Configuration Options

If you’re experiencing problems with your system, you can use the System Configuration tool from Administrator Tools to help you troubleshoot and configure your computer. To help you troubleshoot your system, you can select an option to start Windows Vista with a minimal set of resources, which can help you successfully boot and narrow down the problem. After you reboot successfully, you can start to select services and startup items to add them into the equation and determine what works and what doesn’t. If you need to launch an administrator tool during the process, you can do it from the Tools tab.

Change System Configuration Options

  1. Change System Configuration Options Click the Start button, and then click Control Panel.

  2. Change System Configuration Options Double-click the Administrative Tools icon in Classic view.

  3. Change System Configuration Options Double-click the System Configuration icon.

  4. Change System Configuration Options Click the General tab.

  5. Change System Configuration Options To change the way Windows starts up, click the option you want: Normal, Diagnostic, or Selective.

    Change System Configuration Options
  6. Change System Configuration Options Click the tab with the options you want to change:

    1. Boot. Select options to perform a safe boot.

    2. Services. Select what services (code segments) start up.

    3. Startup. Select what programs start when Windows starts.

    4. Tools. Launch an administrator related tool.

  7. Tools. When you’re done, click the OK button.

    Tools.
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