Chapter 8
IN THIS CHAPTER
Printing and scanning from the Start menu’s apps
Printing files, envelopes, and web pages from the desktop
Adjusting how your work fits on a page
Troubleshooting printer problems
Occasionally you’ll want to take text or an image away from your PC’s whirling electrons and place it onto something more permanent: a piece of paper. This chapter tackles that job by explaining all you need to know about printing.
I explain how to print just the relevant portions of a website — without the other pages, the ads, the menus, and the printer-ink-wasting images.
You discover how to print from the Start menu’s gang of apps as well as from the desktop’s programs.
And should you find yourself near a printer spitting out 17 pages of the wrong thing, flip ahead to this chapter’s coverage of the mysterious print queue. It’s a little-known area that lets you cancel documents before they waste all your paper. (I explain how to set up a printer in Chapter 12.)
When you need to turn a piece of paper or printed photo into a file on your PC, check out the last section of this chapter. It provides a rundown on the Windows Scan app. When combined with a scanner, this app transforms maps, receipts, photos, and any other paper items into digital files that you can store on your PC.
Although Microsoft now tries to pretend that Start menu apps and desktop programs are the same, apps often behave quite differently than traditional desktop programs.
Many of the apps can’t print, and those that do allow printing don’t offer many ways to tinker with your printer’s settings. Nevertheless, when you must print something from a Windows app, following these steps ensures the best chance of success:
From the Start menu, load the app containing information you want to print.
Cross your fingers in the hopes that your app is one of the few that can print.
Click the app’s icon for either Settings, Print, or More to see the drop-down menus, and click the Print option.
A click on these three striped lines, known informally as the hamburger menu, fetches a drop-down menu.
Similarly, a click on an icon of three dots (shown in the margin) found in some apps also fetches a drop-down menu. (The three dots menu is sometimes called a More or Expand menu, because clicking it expands a menu to display more options.)
Just to confuse things, some apps offer a dedicated Print icon, shown in the margin.
Whether you click the three striped lines, the three dots, or click the Print icon, the app’s Print menu appears, shown in Figure 8-1. (If the word Print isn’t listed on the drop-down menu or is grayed out, that app probably isn’t able to print.)
When you spot your printer from the list that appears, click its name to route your work to that printer.
Click the Printer box, and a drop-down menu appears, listing any printers available to your computer. Click the name of the printer you want to handle the job.
Windows 11 lets you “print” your work to a new PDF file, a file format that’s accessible from a wide variety of phones, computers, tablets, and other devices. To print your work to a PDF file, click the name of the currently listed printer, and choose Microsoft Print to PDF from the drop-down menu.
Make any final adjustments.
The Print window sometimes offers a preview of what you’re printing, with the total number of pages listed above. To browse the pages you’re about to print, click the Forward or Backward arrows above the preview.
Not enough options? Then click the More Settings link at the bottom of the left pane to see options offered by your particular printer model.
Click the Print button.
Windows shuffles your work to the printer of your choice, using the settings you chose in Step 4.
Although you can print from a few apps, you’ll eventually run into limitations:
Most apps don’t offer many printing options. You can’t print a blank monthly calendar from your Calendar app, for example, but you can print a daily, weekly, or monthly itinerary.
In short, although you can print from a few apps, your results will be quick and dirty. Desktop programs, described in the rest of this chapter, usually offer much more control over printing jobs.
Built for power and control, the desktop offers many more options when it comes to printing your work. But that power and control often mean wading through a sea of menus.
When working from the desktop, Windows shuttles your work to the printer in any of a half-dozen ways. Chances are good that you’ll be using these methods most often:
If a window appears, click the OK or Print button, and Windows immediately begins sending your pages to the printer. Take a minute or so to refresh your coffee. If the printer is turned on (and still has paper and ink), Windows handles everything automatically, printing in the background while you do other things.
If the printed pages don’t look quite right — perhaps the information doesn’t fit on the paper correctly or it looks faded — then you need to fiddle around with the print settings or perhaps change the paper quality, as described in the next sections.
In theory, Windows always displays your work as if it were printed on paper. Microsoft’s marketing department calls it What You See Is What You Get, forever disgraced with the awful acronym WYSIWYG and its awkward pronunciation: “wizzy-wig.” If what you see onscreen isn’t what you want to see on paper, a trip to the program’s Page Setup window, shown in Figure 8-2, usually sets things straight.
On desktop programs, the Page Setup window offers many formatting options; on apps, by contrast, the similar Print window offers a more limited version (refer to Figure 8-1). But they both offer several ways to flow your work across a printed page (and subsequently your screen). Page Setup windows differ among programs and printer models, but the following list describes the options that you’ll find most often and the settings that usually work best:
When you’re finished adjusting settings, click the OK button to save your changes. (Click the Print Preview button, if it’s offered, to make sure that everything looks right.)
When you choose Print from many programs, Windows offers one last chance to spruce up your printed page. The Print window, shown in Figure 8-3, lets you route your work to any printer installed on your computer or network. While there, you can adjust the printer’s settings, choose your paper quality, and select the pages (and quantities) you’d like to print.
You’re likely to find these settings waiting in the Print window:
Select Printer: Ignore this option if you have only one printer, as Windows will choose it automatically. If your computer has access to several printers, click the one that should receive the job. If you have a fax built into your printer, computer, or network, click Fax to send your work as a fax.
The mysterious printer called Microsoft XPS Document Writer sends your work to a specially formatted file, usually to be professionally printed or distributed. Chances are good that you’ll never use it.
Just realized you sent the wrong 26-page document to the printer? So you panic and hit the printer’s Off button. Unfortunately, many printers automatically pick up where they left off when you turn them back on, leaving you or your co-workers to deal with the mess.
To purge the mistake from your printer’s memory, follow these steps:
From the desktop’s taskbar, right-click your printer’s icon and choose your printer’s name from the pop-up menu.
To see your printer’s icon, you may need to click the little upward-pointing arrow to the left of the taskbar’s icons next to the clock.
When you choose your printer’s name, the handy print queue window appears, as shown in Figure 8-5.
The print queue can take a minute or two to clear itself. (To speed things up, click the View menu and choose Refresh.) When the print queue is clear, turn your printer back on; it won’t keep printing that same darn document.
You can send items to the printer even when you’re working in the coffee shop with your laptop. Later, when you connect the laptop to your printer, the print queue notices and begins sending your files. (Beware: When they’re in the print queue, documents are formatted for your specific printer model. If you subsequently connect your laptop to a different printer model, the print queue’s waiting documents won’t print correctly.)
Although information-stuffed web pages look awfully tempting, printing those web pages is rarely satisfying because they look so awful on paper. When sent to the printer, web pages often run off the page’s right side, consume zillions of additional pages, or appear much too small to read.
To make matters worse, all those colorful advertisements can suck your printer’s color cartridges dry fairly quickly. Only four things make for successfully printed web pages, and I rank them in order of probable success rate:
When you can’t print something, start with the basics: Are you sure that the printer is turned on, plugged into the wall, full of paper, and connected securely to your computer with a cable?
If so, try plugging the printer into different outlets, turning it on, and seeing whether its power light comes on. If the light stays off, your printer’s power supply is probably blown.
If the printer’s power light beams brightly, check these things before giving up:
Does your inkjet printer still have ink in its cartridges? Does your laser printer have toner? Try printing a test page: Click the taskbar’s Search icon (the little magnifying glass), type Control Panel, and press Enter. From the Hardware and Sound category, choose Devices and Printers. Right-click your printer’s icon, choose Printer Properties, and click the Print Test Page button to see whether the computer and printer can talk to each other.
Finally, here are a couple of tips to help you protect your printer and cartridges:
Don’t unplug your inkjet printer to turn it off. Always use the On/Off switch. The switch ensures that the cartridges slide back to their home positions, keeping them from drying out or clogging.
Windows 10 removed the Scan app that came with Windows 8 and 8.1. However, you can still download it for free from the Microsoft Store. Look for the app by its new name, Windows Scan. (I explain how to get apps from the Microsoft Store in Chapter 6.)
I can’t give you step-by-steps for your particular scanner because they all work slightly differently. The Windows Scan app doesn’t work with some older scanners. But if your scanner is relatively new, you may find Windows Scan to be a refreshing change from the complicated software bundled with most scanners.
After installing the Windows Scan app from the Microsoft Store and connecting your scanner, follow these steps to scan something into your computer:
From the Start menu, open the Windows Scan app.
If you don’t spot the Windows Scan app on the Start menu, click All Apps in the Start menu’s upper-right corner. The Start menu lists all of its apps alphabetically. Note: If you don’t find the Windows Scan app on your computer, you can download it for free from the Microsoft Store.
Although the Microsoft Store calls the app “Windows Scan,” the app renames itself to simply Scan when it installs on your PC. Thanks, Microsoft.
Click the Scan app, shown in the margin, and the Scan app appears on the screen. If it complains that your scanner isn’t connected, make sure you’ve connected the USB cable between your computer’s USB port and the scanner and that the scanner is turned on.
If your scanner is plugged in and turned on, the Scan app lists your scanner’s name, shown in Figure 8-6, and the file type used for saving your files. (The PNG file type is widely accepted by most programs.)
If the app doesn’t recognize your scanner, your scanner is too old. You’re stuck with your scanner’s bundled software — if it works — or, unfortunately, buying a new scanner.
(Optional) To change the Scan app’s settings, click the Show More link.
The app’s default settings work fine for most jobs. The Show More link offers these options for specific types of scans:
Scan
folder in your PC's Pictures
folder, where it stores your newly scanned images. If you want, you can change the Scan
folder's name or even create a different folder for each scanning session.Click the Preview button to make sure your scan appears correct.
Click the Preview icon, shown in the margin, and the Scan app makes a first pass, letting you preview a scan made with your chosen settings.
If the preview doesn’t look right, make sure you’ve made the right choice for your job in Color Mode, described in the preceding step. If the preview shows a blank white page, make sure you’ve unlocked the scanner as described in the scanner’s bundled instruction sheets.
If you’re scanning a smaller item that doesn’t fill the entire scanner bed, look for the circle markers in each corner of the preview scan. Drag each circle inward to surround the area you want to copy.
The Scan app scans your image with the settings you’ve chosen in the previous steps and then saves your image in your Pictures
folder’s Scan
folder.
The Scan app works well for fast, easy scans. But because it relies on the simple, built-in Windows software, your scanner’s built-in control buttons won’t work.
If you want your scanner’s buttons to work or you need finer control over your scans, skip the Scan app and install your scanner’s bundled software. (For some scanner models, Windows Update installs the scanner’s bundled software automatically as soon as you plug in the scanner.)
If you need more features than the Scan app offers, check out the desktop’s venerable Windows Fax and Scan program. It’s more complicated and requires special equipment for faxing, but it offers more features than the Scan app.