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INTRODUCTION: THE GREAT POWER OF SMALL ENTERPRISE

1. Portrait of Small Business USA, November 2001 (a study conducted by Bigstep and Working Solo, Inc.).

SECTION ONE KEY NO. 1: THERE’S MORE THAN ONE WAY TO DEFINE GROWTH

1. Susan Greco, “I Was Seduced by the New Economy,” Inc. Magazine, February 1999, p. 34.

2. U.S. Small Business Administration, Washington, D.C., December 2000 (www.sbaonline.sba.gov).

3. Working Solo, Inc. (www.workingsolo.com).

4. Europa—European Commission, “Definition of Small and Medium Sized Enterprises” (http://europa.eu.int/comm/enterprise/consultations/sme_definition/).

5. U.S. Census Bureau, “Statistics About Business Size” (http://www.census.gov/epcd/www/smallbus.html).

6. U.S. Small Business Administration Office of Advocacy, “State of Small Business Report,” 1998.

7. National Small Business United, “Small Business Statistics,” Washington, D.C., December 2000 (www.nsbu.org); Seattle Chamber of Commerce, “National Small Business Statistics,” Seattle, WA, December 2000 (www.seattlechamber.com); U.S. Small Business Administration, “Small Business Vital Statistics,” Washington, D.C., December 2000 (www.sbaonline.sba.gov); Working Solo, Inc., “SOHO Statistics” (www.workingsolo.com); TheManager.org, “Small Business—Size as a Chance or Handicap” (www.themanager.org).

8. U.S. Small Business Administration study conducted by University of Oregon professor of accounting Pat Frishkoff.

9. Alex Salkever, “Special Report: The Future of Apple,” BusinessWeek Online; January 18, 2002 (www.businessweek.com).

10. Sarah van Gelder, in dialogue with David Korten and Paul Hawken, “Corporate Futures,” Yes! A Journal of Positive Futures, Summer 1999 (www.futurenet.org).

11. Craig Savoye, “Vanilla Suburbs Seek an Identity: Small ‘Edge Cities’ Are Building Downtowns in a Brick-and-Mortar Quest for a Sense of Community and Character,” Christian Science Monitor, December 30, 1999, pp. 1-3 (www.csmonitor.com).

12. Stewart L. Tubbs, A Systems Approach to Small Group Interaction, 4th ed. (McGraw-Hill, 1992), pp. 104-105.

13. Dagmar Recklies, “Small Business—Size as a Chance or Handicap,” TheManager.org, March 10, 2001 (www.themanager.org); Hon. Ahmad Kamal, Pakistani Ambassador to the United Nations and professor, New York University, International Studies: Lesson 9: Role of the Private Sector and Civil Society (http://www.nyu.edu/wagner/international/kamal/kamalnotes_lesson9.htm).

14. Noel Tichy, “The Growth Imperative,” Leader to Leader, no. 14, Fall 1999, p. 24.

15. Larry Greiner, “Evolution and Revolution as Organizations Grow,” Harvard Business Review, July-August 1972 (reprint no. 72407).

16. Paul Geroski, “The Corporate Growth Puzzle,” The Economist, July 17, 1999, p. 70.

17. John Peterman, “The Rise and Fall of the J. Peterman Company,” Harvard Business Review, September-October 1999, pp. 59-66 (reprint no. 99507); Greco, “I Was Seduced by the New Economy,” p. 57; Shira J. Boss, “A Cowboy Clothier Mounts a Comeback,” Christian Science Monitor, December 11, 2000.

SECTION TWO KEY NO. 2: TO LIVE LARGE, YOU HAVE TO VISION BIG

1. Carol, Adrienne, The Purpose of Your Life (New York: Eagle Brook/William Morrow, 1998), p. 158.

2. JoAnn Dahlkoetter, “Realizing Your Potential,” Your Performing Edge (San Carlos, CA, 1996), www.yourperformingedge.com.

3. Daniel Denison and Caroline Fisher, “Why Mission Matters,” Leader to Leader, no. 17 (Summer 2000), p. 46.

4. Bob Metcalfe, “The Visionary Thing,” Wired 7, no. 11 (November 1999), pp. 300-303.

5. Tom Johnson and Alan White, “Six Principles of Business in the 21st Century,” Civilization, February 2000, p. 61 (www.civmag.com).

6. Craig Savoye, “Workers Say Honesty Is Best Company Policy,” Christian Science Monitor, June 15, 2000, p. 3; Del Jones, “Doing the Wrong Thing: 48% of Workers Admit to Unethical or Illegal Acts,” USA Today, April 4, 1997, p. A-1.

7. Waddock, Sandra; “Fluff Is Not Enough: Managing Responsibility for Corporate Citizenship,” Ethical Corporation Magazine, February 22, 2002.

8. “Business Ethics: Doing Well by Doing Good,” The Economist, April 22, 2000, pp. 65-67.

9. Webster’s College Dictionary (New York: Random House, 1996).

10. Linda Ellinor and Glenna Gerard, Dialogue: Rediscover the Transforming Power of Conversation (New York: John Wiley & Sons, 1998), p. 3; William Isaacs, Dialogue and the Art of Thinking Together (New York: Currency/Doubleday, 1999); Daniel Yankelovich, The Magic of Dialogue: Transforming Conflict into Cooperation (New York: Simon & Schuster, 1999).

11. Ivy Sea Online, Ivy Sea, Inc., San Francisco, CA (www.ivysea.com).

12. David Cooperrider et al., Appreciative Inquiry (Champaign, IL: Stipes Publishing, 1999).

SECTION THREE KEY NO. 3: RIGHT RELATIONSHIP IS A BIG-VISION CRAFT

1. Foundation for Community Encouragement, FCE Communiqué, Summer 2000, p. 11. For the story of The Rabbi’s Gift, see M. Scott Peck, The Different Drum: Community Making and Peace (New York: Simon & Schuster, 1987), pp. 13-15; or www.catholicvocation.org.au/cv_rabbbigift.htm.

2. Rebecca Z. Shafir, The Zen of Listening: Mindful Communication in the Age of Distraction (Wheaton, IL: Quest Books, 2000). Marshall Rosenberg, Nonviolent Communication: A Language of Compassion (Del Mar, CA: PuddleDancer Press, 1999).

3. American Society for Training & Development, Training & Development, December 1998, p. 13 (www.astd.org).

4. Manager’s Legal Bulletin; September 2000.

5. Alfie Kohn, “Challenging Behaviorist Dogma: Myths about Money and Motivation,” Compensation and Benefits Review, March/April 1998; Kohn, “For Best Results, Forget the Bonus,” New York Times; October 17, 1993; and www.alfiekohn.org/

6. Alfie Kohn, No Contest: The Case against Competition (New York: Houghton Mifflin, 1986, 1992); www.alfiekohn.org/

7. Carolyn Said, “Dot-Com Escape,” San Francisco Chronicle, September 18, 2000; www.sfgate.com/

8. Tom Johnson and Alan White, “Six Principles of Business in the 21st Century,” Civilization, February 2000, p. 61; www.civmag.com/

9. For more on corporate jargon, see www.buzzkiller.net/

10. For resources regarding leadership and organizational communication, see Ivy Sea Online, www.ivysea.com/

11. “Entrepreneurs are Deluded: Official,” The Economist, July 17, 1997.

12. Dawn Rivers Baker, Wahmpreneur News Magazine 3, no. 25, February 18, 2002; www.wahmpreneur.com/

SECTION FOUR KEY NO. 4: TO LIVE FROM THE SOURCE, REPLENISH THE WELL

1. Matthew Fox, The Reinvention of Work: A New Vision of Livelihood for Our Time (New York: HarperCollins, 1994), p. 5.

2. Mark Forstater, The Spiritual Teachings of Marcus Aurelius (New York: HarperCollins, 2000); Maxwell Staniforth, Marcus Aurelius Meditations (New York: Penguin Classics, 1964).

3. European Baha’i Business Forum, “Mission and Core Beliefs of EBBF” (Chambéry, France); Bryan Graham, “The Baha’i Faith and Economics: A Review and Synthesis,” Baha’i Studies Review 7 (1997), www.bahai-library.org/.

4. Parker Palmer, The Active Life: A Spirituality of Work, Creativity and Caring (San Francisco: Jossey-Bass, 1990), p. 44.

5. The Business News Luminaries: B.C. Forbes (www.newsluminaries.com/forbesbc.htm).

6. Alex Tizon, “Lean and Meaningful,” San Francisco Examiner, October 22, 2000, p. J-1.

7. Stephen Overell, “Plain Dealing Pays Dividends,” The Financial Times, August 22, 2000.

8. Jim Braham, “The Spiritual Side,” Industry Week, February 1, 1999; and Shelley Donald Coolidge, “Corporate Decency Prevails at Malden Mills,” Christian Science Monitor, March 28, 1996; and Helen Mintz Belitsky, “Portrait: Aaron Feuerstein—Flames and Light,” Hadassah Magazine 77, no. 10 (June-July 1996).

9. Alex Tizon, “Lean and Meaningful,” p. J-2; Alfie Kohn, No Contest: The Case against Competition (New York: Houghton Mifflin, 1986, 1992) and www.alfiekohn.org/; Jesper Isaksen, “Constructing Meaning in Repetitive Work,” Journal of Humanistic Psychology 40, no. 3 (Summer 2000), pp. 85-107.

10. Paul Hawken, Growing a Business (New York: Fireside/Simon & Schuster, 1987), pp. 139-140.

11. Alfie Kohn, “In Pursuit of Affluence, at a High Price,” The New York Times on the Web, National Science/Health, February 2, 1999, www.nytimes.com; and www.alfiekohn.org/; Scott Hauser, “Money? Thanks, But No Thanks,” Rochester Review (University of Rochester) 62, no. 3 (Spring-Summer 2000); David G. Myers, “Wealth, Well-Being, and the New American Dream,” Center for a New American Dream, April 2000 (www.newdream.org/discuss/myers.html).

12. Terrence Smith interviewing Marvin Kalb, The NewsHour with Jim Lehrer, November 8, 2000 (www.pbs.org/newshour/)

13. Steven Carter, Civility (New York: HarperCollins, 1998), pp. 116-117.

14. For additional information on meaning, see the International Network on Personal Meaning, Vancouver, British Columbia (www.meaning.ca).

15. Jacob Needleman, Time and the Soul (New York: Currency/Doubleday, 1998), p. 100.

16. Linda Manassee Buell, Simplify Life, Poway, CA (www.simplifylife.com).

17. Michael Lerner, Spirit Matters (Charlottesville, VA: Hampton Roads, 2000).

18. For more information about remote healing and prayer, see Larry Dossey, M.D., Healing Words: The Power of Prayer and the Practice of Medicine (New York: HarperCollins, 1997); and “Research Review,” Ways of the Healer (Institute for Health and Healing of the California Pacific Medical Center in San Francisco) Winter-Spring 1999. For information about the effects of meditation on stress and health, see William Collinge, M.P.H., Ph.D., “Why Meditate? Because It’s Good Medicine” (WebMD Health, www.webmd.com). For information about color psychology and prison aggression studies, see “Baker-Miller Pink,” Color Matters, The Body (www.colormatters.com).

19. Deepak Chopra, M.D., The Seven Spiritual Laws of Success (Novato, CA: New World Library, 1994), pp. 32-33.

20. Lama Surya Das, Awakening the Buddha Within: Tibeten Wisdom for the Western World (New York: Broadway Books, 1997).

21. Lucia Capacchione, Visioning: Ten Steps to Designing the Life of Your Dreams (Boston: Shambhala, 2000).

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