Cause-and-Effect Diagrams

Chapter 13

Identify Root Causes

Use the Diagram platform to construct cause-and-effect diagrams, also known as Ishikawa charts or fishbone charts. Use these diagrams to:

• Organize the causes of an effect (sources of a problem)

• Brainstorm

• Identify variables in preparation for further experimentation

Figure 13.1 Example of a Cause-and-Effect Diagram

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