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2. Gershon (2015).
3. McClincy (2011), p. 84.
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5. Leebov and Ersoz (2003), p. 3.
6. Sritharan and Thillai (2012), p. 138.
7. McCreight (2011), p. 2.
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10. Huber (2014), p. 433.
11. Place (2000), p. 26.
12. Glarum, Birou, and Cetaruk (2010), p. 136.
13. Hogan and Burstein (2007), p. 25.
14. Ferrier (2001).
15. Joint Commission (2008), p. 66.
16. Milosevic (2003), p. 176.
17. Lighter and Fair (2000), p. 59.
18. Jackson (2011), p. 9.
19. Wysocki (2013), p.4.
20. Wysocki (2013), p. 4.
1. Joint Commission (2011).
2. Denney (2005), p. 7.
3. Fallon, Begun, and Riley (2013), p. 43.
4. Joint Commission Resources Inc. (2002), p. 43.
5. EMO (2010), p. 14.
6. Public Safety Canada (2010).
7. Norman, Stuart-Black, and Coles (2006), p. 33.
8. Powers and Daily (2010), p. 130.
9. Moore and Lakha (2006), p. 566.
10. Etter and Robinson (2000), pp. 19–22.
11. Erickson (2006), pp. 74–75.
12. Gordon (2002), p. 45.
13. Diane Publishing (1996), p. 47.
14. Canton (2007), p. 240.
15. Michigan State University (2012).
1. Hall, Critcher, Jefferson, Clarke, and Roberts (2013), p. 66.
2. Sparks (2016), p. 232.
3. Williams (2009).
4. Martin and Copeland (2003), p. 93.
5. Cox (2009), p. 9.
6. Flynn (2005), p. 6.
7. Universal Newsreels Webpage and Archives (n.d.).
8. British Pathe (n.d.).
9. Federal Civil Defense Administration (1951).
10. Essex-Lopresti (2005), p. 11.
11. Theall (2001), p. 39.
12. Anderson (2006).
13. Crowdfunding Explained (n.d.).
14. DiBiase (2015), p. 9.
15. Geifman (2011).
16. Atton (2004), p. 119.
17. Medhoff and Kaye (2010), p. 52.
18. Pagani (2003), p. 213.
19. Hjelm (2008), p. 19.
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21. Chantler and Stewart (2009), p. 55.
22. McHale (2003), p. 153.
23. De Abreu and Mihailidis (2015), p. xxvi.
24. Wensveen (2015), p. 319.
25. Crisis Communication Plan (n.d.).
26. White (2011), p. 286.
27. Fagel (2013b), p. 163.
28. Patient’s Rights (n.d.).
29. Hulnick (2002).
30. Culen (1989), p. 35.
31. Residents Remember 1979 Mississauga Train Derailment (2009).
32. Sterling (2009), p. 1119.