Contents

Foreword by Jeff Teper

Foreword by Jared Spataro

Acknowledgments

About the Authors

Chapter 1 Your Reading Journey

What Is This Book About?

Reader’s Guide

What You Will Learn from This Book

Who Should Read This Book

How This Book Is Organized

What’s New in SharePoint 2013?

Key Points

Thank You

Part I Planning

Chapter 2 Planning Your Solution Strategy

SharePoint: What Is It?

Is It an Application, a Platform, or a Framework?

What’s New in SharePoint 2013?

SharePoint Strategy Roadmap

What Is the Business Objective?

Who Are the Stakeholders?

Which Capabilities Are Relevant?

Key Points

Chapter 3 Introducing the SharePoint 2013 Platform

Microsoft’s Collaboration Evolution

Exchange as a Collaboration Platform

Office Server Extensions and SharePoint Team Services

SharePoint Portal Server 2001

Windows SharePoint Services 2.0

SharePoint Portal Server 2003

Windows SharePoint Services 3.0

Microsoft Office SharePoint Server 2007

SharePoint Foundation 2010

Microsoft SharePoint Server 2010

Current Versions of SharePoint Products and Technologies

SharePoint Foundation 2013

Microsoft SharePoint Server 2013

SharePoint Server 2013: The Details

Microsoft SharePoint Server 2013 and Office 2013

Operating System Services: Windows Server

Database Services: Microsoft SQL Server

Workflow Services: Windows Workflow Foundation

Web Page Services: ASP.NET

Collaboration Services

Portal

Enterprise Content Management

Search

Social Computing (Community)

Business Intelligence

Composite Applications

What’s New in SharePoint 2013?

Comparing SharePoint Versions

SharePoint: The File Share Killer?

SharePoint: The Access and Excel Killer?

Walkthrough

Key Points

Chapter 4 Planning for Business Governance

What’s New in SharePoint 2013?

Why Is Governance Planning Important?

When Should You Start Thinking about Governance?

What Is in a Governance Plan?

How Do You Create the Governance Plan?

Think about Governance during Design

Identify a Small but Inclusive Team

Have a Clear Vision

Develop Guiding Principles

Think about the Deployment Model

Plan and Schedule the Governance Conversations

Talk about Social

Define Roles and Responsibilities

Define Policies and Guidelines

Determine Your Delivery Model

Socialize, Promote, and Verify

Key Points

Chapter 5 Planning for Operational Governance

What’s New in SharePoint 2013?

Planning for Operational Governance

Choose a Deployment Model (or It Will Choose You)

Correct Health Analyzer Issues

Monitor Network Connectivity

Manage Capacity and Disk Space Effectively

Manage Application Pools Effectively

Manage Accounts and Passwords Effectively

Manage Databases Effectively

Proactively Monitor the Health of Your SharePoint Environment

Maintaining Operational Governance

Planning for Application Governance

Account for the Three Categories of SharePoint Solutions

Choose a Customization Policy (or It Will Choose You)

Develop Governance Strategies for the New SharePoint Apps Model

Maintaining Application Governance

Establish Development and Test Environments

Key Points

Chapter 6 Planning Your Information Architecture

Why Is Information Architecture Important?

Understanding the Role of the Information Architect

What’s New in SharePoint 2013?

Planning Your Information Architecture Strategy—Site Collections and Sub-sites

Planning Your Information Architecture Strategy—Gathering the Right Information

Creating an Effective Site Architecture

Site Architecture Design Techniques

Site Architecture Best Practices

Implementing Your Site Architecture

Managed Navigation

Page Architecture

Understanding Metadata Architecture

Explaining Metadata

Basic Metadata Concepts for SharePoint

Content Types

Columns

Managed Metadata

Metadata and Search

Maintaining Your Information Architecture

Key Points

Chapter 7 Planning Your Adoption Strategy

What’s New in SharePoint 2013?

Why Is Adoption of New Solutions So Hard?

Design a Solution That Delights

Provide Opportunities for Users to Give Feedback

Provide Contextual Help and Tips

Target Content Where It Makes Sense

Feature People and Faces

Provide Guidance and Use Cases for New Capabilities—but in the Context of How People Already Do Their Jobs

Create Different Views for Contributors and Consumers of Information

Pay Attention to Search

Create Delightful Content

Be Mindful of Feature Abuse: Just Because You Can, Doesn’t Mean You Should

“Prime the Pump” by Predefining Keywords and Terms That Users Are Likely to Use in Their Profiles

Eliminate “Sharp Edges” by Carefully Managing User Permissions

Plan Your Deployment to Optimize Adoption Success

Deployment Strategies for Intranets

Deployment Strategies for Social Features

Deployment Strategies for Collaboration Solutions (Team Sites)

Plan Effective Training

Audience

Timing

Approach

Carefully Consider Incentives and Rewards

Try It, You’ll Like It

Make the Launch Fun

Function Follows Food

Consider Game Dynamics

Design and Implement Persistent Communications

Key Points

Chapter 8 Developing a Value Measurement Strategy

What’s New in SharePoint 2013?

Why Measure?

Measurement Process Overview

Question 1: What Are the Business Objectives?

Get SMART

Question 2: How Should the Solution Be Designed to Meet the Objectives?

Question 3: Who Are the Metrics Stakeholders?

Question 4: What Are the Metrics and How Should We Present Them?

SharePoint and Traditional ROI Analysis

User Adoption and Measurement

Types of Measurement

Telling the Measurement Story

Question 5: How Can We Collect the Metrics?

Usability Testing

User Feedback

Ongoing User Surveys

Question 6: What Do the Metrics Tell Us about How We Need to Change?

Key Points

Chapter 9 Understanding Architecture Fundamentals

What’s New In SharePoint 2013?

A Functional Overview

Operating System

Database Services

SharePoint Foundation 2013

Application Features

Service Applications

Sites, Site Collections, Site Templates, and Service Applications

Sites and Site Collections

Site Templates

Service Applications

Understanding SharePoint Administration

Central Administration

Tenant Administration

Site Collection Administration

Site-Level Administration

Deployment Options

Zero-Server Deployment

Single-Server Deployment

Two-Server Deployment

Three-Server Deployment

Four-Server Deployment

Five-Server Deployment

N-Server Deployment

Deployment Examples

Key Points

Chapter 10 Planning Your Upgrade

What’s New in SharePoint 2013?

In-Place Upgrade Is No Longer Supported

Site Collection Upgrades Can Be Deferred

The Default Authentication Mode Has Changed to Claims

Master Page Customizations Have Changed

Search Is Now a Single, Consolidated Offering

SharePoint 2013 Can Host Sites in Both 2010 and 2013 Modes

Database-Attach Is Now Available for Some Service Application Databases

Planning for Upgrade or Migration

Governance Considerations

SharePoint-Driven Business Processes

Electronic Forms and Document Workflow

Preparing for Social Computing and Yammer

Working with SharePoint Content Offline

Getting Your Timing Right: When Should You Upgrade?

Fixing Your SharePoint Structure

Addressing New Features in SharePoint 2013

User Comfort, Skill Level, and Training

SharePoint 2010 Customizations

Understanding Upgrade and Migration Options

In-Place Upgrade

Database-Attach Upgrade

Selective External Migration

What Plan Is Best for You?

Upgrade Considerations

Additional Considerations

Key Points

Chapter 11 Taking SharePoint to the Cloud

What’s New in SharePoint 2013?

Cloud Computing Concepts

Private Clouds

Infrastructure as a Service

Platform as a Service

Software as a Service

Key Differences

Office 365 Overview

Office 365 Licensing Considerations

Office 365 Identity Management

Office 365 Administration

Office 365 User Experience

SharePoint Online Functionality

Comparing SharePoint Online with SharePoint Server 2013

Capabilities Missing from SharePoint Online

Capabilities Available Only in SharePoint Online

Planning for SharePoint Online

Getting Started with SharePoint Online

Migrating to SharePoint Online

Understanding SharePoint Online Governance and Operational Implications

Other Online Options

Key Points

Chapter 12 Planning Security

What’s New In SharePoint 2013?

Planning How Users Will Access SharePoint

Planning How You Will Share

Planning How You Will Share Internally

Planning How You Will Share Externally

Planning How You Will Secure SharePoint Sites

Securable Objects

Security Trimming

Security Exceptions

People (User or Group)

Permission Levels

Defining and Documenting Your SharePoint Security Plan

Step 1: List and Describe Where Unique Security Is Required

Step 2: List and Describe Who Needs Access

Step 3: List and Describe the Permission Levels

Step 4: Define and Create the SharePoint Security Groups You Need

Step 5: Apply Security Permissions

Maintaining Your Security Model

Checking Permissions for a Site

Checking Permissions Assigned to an Individual or Group

Displaying Permission Levels for an Object

Troubleshooting Security Applications

Key Points

Part II Optimizing

Chapter 13 Managing Enterprise Content

Getting Started with ECM

What’s New in SharePoint 2013?

Site Retention Policy

Site Mailbox

Document Drag and Drop

Shredded Storage

eDiscovery Center

SharePoint Online Feature Parity

Back to Basics: Document Management in SharePoint 2013

Document Libraries

Versioning Settings

Item-Level Security

Managed Metadata

Location-Based Metadata

Document Sets

Content Organizer

Document IDs

Workflow

Document Information Panel

Document Center

Records Management

Record Declaration

In-Place Records Management

Auditing

Information Management Policies

Key Points

Chapter 14 Managing Web Content

Why SharePoint for Internet-Facing Web Sites?

What’s New in SharePoint 2013?

Additional Features

Web Content Management: The Basics

Publishing Sites

Branding a SharePoint Site

Master Pages

Page Layouts

Web Parts

Themes

Design Manager

The Content Editor Experience

Managed Navigation

Planning for Web Content Management

Putting It All Together: A WCM Strategy

Key Points

Chapter 15 Planning for Social Computing

What’s New in SharePoint 2013?

Getting Started: Planning and Governing Your Social Strategy

Clearly Identify the Business Problem

Identify Use Cases

Be Prepared to Respond to Barriers

Define Your Governance Plan

Define a “Do-able” Pilot Project

Prepare a Launch and Communications Plan

Using Social Features to Engage Others and Get Work Done

Personal SharePoint 2013 Sites

Newsfeed

Ratings

Social Tagging

Providing a Structure for Collaborating

Community Portals, Sites, and Community Features

Blogs

Wikis

Collaborative Authoring within Microsoft Office Documents

Understanding the Architecture for SharePoint Social

Preparing for Yammer Integration

Key Points

Chapter 16 Planning Enterprise Search

What’s New in SharePoint 2013?

Planning for Search

Why Does Search Matter?

What Are Some Common Enterprise Search Terms and Concepts?

How Does Content Management Affect Search?

Why Are Configuring and Managing SharePoint 2013 Search Important?

What Content Should You Expose Via SharePoint Search and How?

Understanding Search from a User Perspective

Search Tips and Syntax

Additional Search Options

SharePoint 2013 Search Administration

SharePoint 2013 Search Logical Architecture

SharePoint 2013 Search Physical Architecture

Capacity Planning Considerations

Upgrading to SharePoint 2013 Search

Managing SharePoint 2013 Search

Adding New Content Sources

Adding New Result Sources

Working with Query Rules

Customizing and Creating SharePoint 2013 Search Refiners

Exporting and Importing Search Settings

Comparing SharePoint Server 2013 to SharePoint Online Search

Search-Driven Applications

Video Search Results

New Search-Driven Content Web Parts

Key Points

Chapter 17 Planning Business Solutions

What’s New in SharePoint 2013?

What Is a Composite Application?

Using Business Connectivity Services

Understanding BCS Components

External Content Types

Types of BCS Solutions

BCS Web Parts

Planning for BCS Solutions

Location of the Data

Access Protocols

Security and Permissions

Presentation Layer

Understanding Business Processes

Workflow

Understanding Workflow Terminology

Templates, Associations, and Instances

Using the Standard Workflows

Associating a Workflow with a List

Creating Custom Workflows with SharePoint Designer 2013

Introducing SharePoint Designer (for Workflow Development)

Workflow Types

Workflow Association Options

Workflow Actions

Designing Workflows with Visio 2013

Creating Electronic Forms

Introducing InfoPath 2013

InfoPath Forms Services

Key Points

Chapter 18 Planning for Business Intelligence

What’s New in SharePoint 2013?

Planning for Business Intelligence

Reports

Charts

Dashboards

Scorecards

Key Performance Indicators

Which Presentation Tool Is Right for You?

Excel and Excel Services

Getting Started with Excel Services

How Does Excel Services Work?

What’s New in Excel Services with SharePoint 2013?

Excel BI (Client Features)

Excel Services (Server Features)

PerformancePoint Services

How Does PerformancePoint Services Work?

Why Use PerformancePoint Services?

Visio Services

Why Use Visio Services?

Putting It All Together

Key Points

Chapter 19 Planning for Mobility

What’s New in SharePoint 2013?

Planning for Mobile

Mobile User Personas

Mobile Device Management

Mobile Architectural Considerations

Mobile Usage Scenarios

The SharePoint Phone and Tablet Experience

SharePoint Newsfeed Mobile Applications

SkyDrive Pro Mobile Applications

Office Mobile and Web Apps

Third-Party Mobile Applications

Key Points

Chapter 20 Integrating Office Applications

What’s New in Office 2013?

Office Client Applications That Connect with SharePoint 2013

SkyDrive Pro—Taking SharePoint Documents Offline

Using SkyDrive Pro

SharePoint Workspace and Groove Features No Longer Available

Migrating from SharePoint Workspace to SkyDrive Pro

Documents and Data Caching

Documents

Data Caching

Recommendations

Backstage

Other Clients: Office Web Apps and Office Mobile Applications

Office Web Apps

Office Mobile Applications

Key Points

Appendix Content You Can Reuse

Content for Your Governance and Training Plans

Tips for Writing Great Content for SharePoint Sites

Naming Conventions That Improve Findability

Tips for Writing Better Search Queries

Glossary of Social Terminology for SharePoint 2013

New or Different User Tasks in SharePoint 2013

Creating and Displaying Views in Lists and Libraries

Managing Copies of Documents (Send To and Manage Copies)

Following Documents, Sites, People, and Topics

Tips for Creating Posts in the Newsfeed

New or Different Site Owner Tasks in SharePoint 2013

Sharing Sites and Documents with People Outside Your Organization

Adding an App to a Site

Using Promoted Links

Index

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