Communication:

• Approachable, supportive, and willing to listen.
• Attends SSB meetings and actively shares knowledge.
• Accepts queries and provides responses in a timely fashion.
• Contributes to SSB discussions, deliberates on issues raised in meetings, and participates in fatwa issuance.
• Communicates efficiently with different parties, as per SSB requirements, in person or through appropriate technological means.
• Demonstrates willingness to learn from others and is sensitive to cultural differences.
• Provides timely feedback.

Organization:

• Plans workload, prioritizes key tasks, and ensures appropriate allocation of time and effort to achieve desired results.
• Breaks down work into manageable and achievable tasks/activities and creates a logical plan.
• Collects relevant information to accomplish tasks.

Decision-Making:

• Exercises logical reasoning in making decisions and expresses his/her rationale in an open and clear manner.
• Keeps abreast of regulations and policies and other fatawa issued elsewhere on relevant matters.
• Capable of tracing information to sources in order to make informed decisions.

Ethics:

• Adheres to the code of ethics and displays professional conduct.
• Admits shortcomings/weaknesses/mistakes and attempts to overcome them.
• Demonstrates integrity and honesty in dealings.
• Promotes professional standards of internationally recognized institutions such as AAOIFI and IFSB and established procedures and policies when taking action and making decisions.
• Identifies ethical dilemmas and conflicts of interest and takes appropriate action.

Credibility:

• Maintains the confidentiality of information.
• Displays consistency in methodology adopted for issuing fatawa and decisions.
• Fulfills responsibilities to the best of abilities and strives to provide accurate sharī‘ah references.

Analytical Thinking:

• Identifies problems relating to sharī‘ah processes and procedures and addresses them with key actions.
• Collects data from a variety of sources, asks probing questions, and effectively analyzes such information.

Diligence:

• Accepts responsibility with due care.
• Consistently performs required tasks in line with the set time frame.
• Attends SSB’s meetings and has not been absent from more than 25% of such meetings during the year without a valid excuse.
• Is sufficiently prepared to discuss issues at SSB meetings.
• Actively participates in monitoring sharī‘ah dimensions of the bank.

Development:

• Undergoes training to advance personal and team capabilities.
• Conducts research on Islamic finance matters in order to contribute to better sharī‘ah understanding of issues and compliance.
• Participates in the dissemination of knowledge on Islamic transactional jurisprudence and sharī‘ah compliance requirements to employees and the general public.