Contents
About the Author
About the Technical Reviewer
Acknowledgments
Introduction
Part I: Services, Virtualization, Handhelds, and Clouds
Chapter 1: The Imperative
Chapter 2: The Merger
Chapter 3: The Bridge
Chapter 4: The Buzz
Chapter 5: The Hard Part
Part II: Service Management
Chapter 6: The Foundation
Chapter 7: The Edifice
Part III: Enterprise Integration
Chapter 8: The Harder They Fall
Chapter 9: The Contenders
Part IV: Virtualization
Chapter 10: Not in Kansas
Chapter 11: Splendid Isolation
Part V: Clouds
Chapter 12: Slipping the Surly Bonds
Chapter 13: Tricky Business
Chapter 14: Fish nor Fowl
Chapter 15: Conclusion
Index