About the Authors

Timothy J. Kloppenborg, Ph.D., PMP, is Associate Professor of Management at Williams College of Business, Xavier University, and President of Kloppenborg and Associates, a consulting and training company based in Cincinnati, Ohio, that specializes in project and quality management. He holds an MBA from Western Illinois University and a Ph.D. in Operations Management from the University of Cincinnati. He is a Certified Project Management Professional (PMP) and has been active in the Project Management Institute for more than 15 years. Dr. Kloppenborg has published in journals including Project Management Journal, PM Network, and Quality Progress. He is a retired quality assurance officer from the United States Air Force Reserve. Dr. Kloppenborg has served in many practitioner, research, and consulting capacities on construction, information systems, and research and development projects.

Joseph A. Petrick, Ph.D., SPHR, is Professor of Management at the Raj Soin College of Business, Wright State University, and CEO of Performance Leadership Associates and Organizational Ethics Associates, management training and organizational development consulting firms based in Cincinnati, Ohio. He holds an MBA in quality management/marketing from the University of Cincinnati and a Ph.D. from Pennsylvania State University. He is a Certified Senior Professional in Human Resources (SPHR) and was a Malcolm Baldrige National Quality Examiner. Dr. Petrick is co-author of Total Quality in Managing Human Resources (St. Lucie Press, 1995), Total Quality and Organizational Development (St. Lucie Press, 1997), and Management Ethics: Integrity at Work (Sage Publications, 1997). He has managerial and consulting experience in the private, public, and nonprofit sectors and has published articles in the project management and quality management fields.