Acknowledgments

A big thanks to all the customers, clients, partners, and employees who helped make Maximum Influence and Advanced Influence a reality. I want to express my love and appreciation to my loving wife Denita. She is my light and the main reason for my success. I also want to thank my children, Brooke, Mitchell, Bailey, and Madison, for their love, laughter, and support throughout this project and throughout my life. Family is what makes life a joy and our dreams worth pursuing. I also want to express special thanks to my colleagues and students, who made this research possible.

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