A

• Accessibility feature, 275
• Access Requirements blade, 163
• Active Directory (Azure)
  • Intune and, 160–161
  • Microsoft Authenticator app, using, 121, 124–125
  • multifactor-authentication, 151
  • overview, 31–32
  • password reset, 116–117
• active sites, SharePoint, 252–253
• Active Users list, 229
• Activity icon, 100
• Add Configuration Policy blade, 209–210
• Admin Center, Microsoft 365
  • Exchange, 23
  • expanded view, 23
  • experiencing, 224–226
  • group, creating, 174–176
  • home page, 21–23
  • interacting with Users list, 229
  • IT management in, 224–228
  • logging in to, 22
  • navigation bar, 228
  • one-stop-shop user management, 228–232
  • overview, 21, 223–224
  • personalizing, 226–287
  • Preview mode, 227
  • Release Preference window, 224
  • Security & Compliance Center, 24
  • Setup Guidance card, 42–43
  • Setup wizard, 23, 55–58
  • SharePoint, 24
  • specialist workspaces, 226, 227
  • Teams and Skype for Business, 23
  • updates, 22
  • usage reports, 234–235
  • user management, 230–232
• Admin Center, SharePoint
  • access control, 253
  • active sites, 252–253
  • classic experience, 250–251
  • home page, 250–251
  • message center, 252
  • overview, 24, 250
  • settings menu, 253–254
• admin centers, 32
• adoption of Microsoft 365 (ten tips)
  • checking usage reports, 284
  • communicating changes, 281
  • developing and executing training plans, 282
  • getting leaders to sponsor the effort, 280
  • highlighting the wins, 284
  • Microsoft Partner Network, 285–286
  • overview, 279–280
  • providing self-service resources, 283
  • providing support, 285
  • recruiting and activating champions, 280–281
  • starting with easy win scenarios, 282–283
• Advanced Threat Protection (ATP)
  • overview, 70–71
  • Safe Attachments, 71–74
  • Safe Links, 73–75
• AIP (Azure Information Protection)
  • activating, 137–138
  • applying labels to documents, 144–145
  • client, downloading, 143
  • client, installing, 142–143
  • configuring, 136–141
  • data protection in, 136–137
  • defined, 136
  • evolution of, 136–137
  • global policy, 140–141
  • labels, 76–77, 138–140
  • layered approach to security, 15
  • policies, 140–141
  • revoking information access, 145–146
• alerts
  • overview, 233–234
  • setting up, 240–241
• Alexa, 18
• All Employees sub-label (AIP), 139, 144
• Anyone (not protected) sub-label (AIP), 139
• app bar (Teams), 100
• app configuration policy, Edge
  • assigning, 211–212
  • creating, 209–210
  • testing, 214
• Apple enrollment blade, 178
• Apple ID, 178
• Apple Push Certificates portal
  • configuring Apple enrollment for, 178–182
  • logging into, 178
• application policies
  • default, 197
  • in Intune, 163
  • for iOS, 163–164, 198–200
  • for Windows 10, 197–198
• application protection policies, 163, 194–196
• apps and features
  • BitLocker, 258–259
  • End User Communications, 259–260
  • managing, 160
  • Microsoft Flow, 260–261
  • Microsoft Forms, 261–262
  • Microsoft Planner, 262
  • Microsoft PowerApps, 263
  • Microsoft Search, 264–265
  • Microsoft Stream, 265–266
  • Microsoft Sway, 266–267
  • Service Health, 267
• artificial intelligence, 53, 274
• Ashley Madison scandal, 113
• Assign profile page, 66
• ATM, 124
• attachments, 71–73
• audit logs, 238–240
• Audit Log Search, 238
• authentication, multifactor (MFA). See also security
  • admin tasks for setting up, 127–132
  • Azure, 125–126
  • for Azure Active Directory Administrators, 125–126
  • best practices, 125–126
  • bulk update option, 129
  • choosing, 125
  • defined, 124
  • deploying, 126–132
  • disabled, 133
  • enabled, 132
  • enabling multiple users at same time, 129
  • enabling users for, 128–129
  • end-user experience, 130–131
  • enforced, 133
  • managing, 132–133
  • mobile apps, 126
  • notification from mobile apps, 125–126
  • for Office 365, 125
  • overview, 123–124
  • page, 132–133
  • phone call, 125
  • remembering, 129
  • statuses, 132–133
  • verification code from mobile apps, 126
  • verification code in text messages, 126
  • versions of, 124–125
• Authenticator app, 121, 126
• AutoPilot
  • deploying with, 61–68
  • device ID, capturing, 61–65
  • device ID, registering, 66–67
  • out-of-box experience, 67–68
  • pre-requisites, 35–36
  • profiles, creating and assigning, 66–67
• Azure, 30–31
• Azure Active Directory
  • Admin Center, 116–117
  • Microsoft Authenticator app, using, 121
  • multifactor-authentication for, 125–126
  • overview, 31–32
  • password reset, 116–117
  • Rights Management (AADRM), 136
  • self-service password reset, 116–117
  • tenants, 42
  • users, adding, 42
• Azure Information Protection (AIP)
  • activating, 137–138
  • applying labels to documents, 144–145
  • client, downloading, 143
  • client, installing, 142–143
  • configuring, 136–141
  • data protection in, 136–137
  • defined, 136
  • evolution of, 136–137
  • global policy, 140–141
  • labels, 76–77, 138–140
  • layered approach to security, 15
  • policies, 140–141
  • revoking information access, 145–146
• Azure MFA, 125
• Azure Rights Management Service (Azure RMS), 136

B

• Baby boomers, 8
• background blurring, 273
• banner logo, 36
• Big Bang Theory (TV show), 87
• big data, 13
• Bing (search engine), 114
• biometrics, 14
• BitLocker, 258–259
• Blur My Background (Teams), 273
• Bookings app
  • calendar, adding, 26
  • disabling for a user, 25
  • enabling multiple users at same time, 24–25
  • growing businesses with, 24–26
  • installing, 25–26
  • licenses, administering, 24–25
  • overview, 24
• bookmarks, 207
• boot times, 52
• Braille, Louise, 205
• branding
  • banner logo, 36
  • customizing in Azure, 36–37
  • sign-in page image, 36
  • square-logo images, 36
• breach replay, 113
• bring your own device (BYOD), 8, 13, 160, 161, 169
• browser, mobile (Edge)
  • adding to Company Portal app, 212
  • assigning policy to group, 213
  • bookmarks, 207
  • conditional access, testing, 218–220
  • configuration policy, assigning, 211–212
  • configuration policy, creating, 209–210
  • configuration policy, testing, 214–215
  • copying-and-paste operations in, 218–220
  • deploying, 208–220
  • Favorites list, 217
  • home page, 217
  • installing, 212–215
  • instant search results in, 208
  • multiple identities set up in, 219
  • overview, 205–206
  • policy, testing, 215–218
  • settings for, 213
  • sign-in screen, 216
  • value for end users, 207–208
  • value for organizations, 206–207
• builds, 54
• Business Development icon, 249
• Business plan, Microsoft 365
  • Bookings app, 24–26
  • decision tree, 20
  • licenses, 285
  • overview, 17–18
  • prices, 19–20
  • versus stand-alone solutions, 9
  • value of, 8–9
• Business Productivity Online Services (BPOS), 40

C

• Call Quality Dashboard, 50
• Cambridge Analytica scandal, 112
• Centennials, 8
• Chambers, John, 69
• Channel Conversation window, 107
• Chat icon, 100
• Chrome, 206
• Chrome browser, 206
• Client Apps blade
  • adding to Company Portal app, 201–202
  • app protection policies, displaying, 163
  • Edge app configuration policy, creating, 209–211
• Cloud611, 19–20
• cloud computing, 8, 18
• Cloud Solution Program (CSP), 20, 285
• cloud storage (OneDrive for Business)
  • accessing, 245
  • collaboration in, 249
  • migrating data, 81
  • migrating to, 48
  • online storage, 244
  • people management, 245
  • saving files, 195
  • storage space, 45
  • syncing files with, 48
  • teamwork, 245
  • use cases for, 244–245
  • viewing files in Teams, 248–249
• cloud storage (SharePoint Online)
  • accessing folder with, 247–248
  • benefits of, 246–247
  • collaboration in, 249
  • document library, 48
  • migrating to, 45–48, 81
  • overview, 10
  • storage space, 45
  • syncing files with OneDrive client, 48
  • teamwork, 246–247
  • usage reports, 234
• co-authoring, 271
• collaboration
  • Delve, serving up content with, 91–92
  • Groups, 88–91
  • in Microsoft 365, 244–250
  • Microsoft Teams, 248–249, 249
  • in Office 365, 11
  • Office Graph, 91
  • OneDrive for Business, 244–245, 249
  • overview, 87–88, 243–244
  • private, 89
  • promoting, 9–10
  • scenarios for, 244
  • SharePoint Admin Center, 250–254
  • SharePoint Online, 246–247, 249
  • team site, creating, 93–94
  • Yammer, 95
• command bar (Teams), 101
• company data. See data
• Company Portal app
  • adding Excel app to, 201–202
  • adding to Edge app to, 212
  • downloading Excel app from, 202–203
  • end users, 188–192
  • sign-in screen, 189
• compose box (Teams), 101
• Confidential label (AIP), 76–77, 139
• Configure MDM Push Certificate blade, 179
• Configure Mobile App window, 131
• configuring
  • Apple enrollment for MDM, 178–182
  • Azure Information Protection, 136–141
  • MFA service settings, 127
  • mobile devices for MDM, 171
  • Teams, 104–106
• Conversations tab (Teams), 101
• Conversations window (Teams), 101
• creating
  • apps configuration policy, 209–210
  • AutoPilot profiles, 66–67
  • device configuration profiles, 185–187
  • Edge app configuration policy, 209–211
  • groups from Outlook Online, 90
  • groups from Yammer, 90–91
  • groups in Admin Center, 174–176
  • security groups, 175–176
  • Teams hub, 248
  • team sites, 93–94
  • time sites in SharePoint, 93–94
• Creators Update, 34
• Credential Guard, 14
• crowdsourcing, 95
• cyberattacks, 112, 147

D

• dark web, 69
• data
  • breach, 113
  • deleting from inactive devices, 56
  • migrating to SharePoint Online, 45–48
  • protecting, 136–137, 161
  • protecting on mobile devices, 56–57
  • safeguarding, 13–15
  • security, 8, 13–14
  • syncing with OneDrive client, 48
• data centers, 31
• data security. See security
• decision tree, 20
• Delve, 10, 91–92
• deployment
  • AutoPilot, 61–68
  • Edge mobile app, 208–220
  • environment and requirements in, 81
  • issues in, 81
  • manual, 58–61
  • Microsoft Teams, 101–106
  • multifactor-authentication, 126–132
  • overview, 79–80
  • planning, 82–84
  • project plan, 82–84
  • questions to ask before, 80
  • real-life, 80–81
  • Windows 10, 51–68
  • Windows 10 Business, 58–61
• Design Ideas feature (PowerPoint), 274
• device compliance policies
  • assigning, 184–185
  • setting up, 182–184
• Device Configuration blade, 186
• device configuration profiles
  • creating, 185–187
  • defined, 185
• Device Guard, 14
• device ID. See also AutoPilot
  • capturing, 61–65
  • PowerShell script, getting, 61–63
  • PowerShell script, running, 64–65
  • PowerShell script, saving, 63–64
  • registering, 66–67
• device lifecycle, 171
• Device Management portal
  • accessing, 177
  • overview, 178
• Device Restrictions blade, 166
• Devices Policies page, 162
• Dictate feature, 275
• Diffusions of Innovations (Rogers), 39
• Display Name column, 229
• distribution list, 174
• Document Center (SharePoint), 252
• document libraries
  • ATP Safe Attachments, 72
  • OneDrive for Business, 72
  • SharePoint Online, 72
• dogfood, 54
• domain names, registering, 41
• domain name system (DNS), 41
• domain registrars, choosing, 41
• Do Not Forward label (AIP), 76
• drones, 17
• Dropbox, 45, 81, 195

E

• E3 plan, 19, 21
• E5 plan, 19, 21
• early adopters, 40
• early majority, 40
• Echo Dot, 17–18
• Edge mobile app
  • adding to Company Portal app, 212
  • assigning policy to group, 213
  • bookmarks, 207
  • conditional access, testing, 218–220
  • configuration policy, assigning, 211–212
  • configuration policy, creating, 209–210
  • configuration policy, testing, 214–215
  • copying-and-paste operations in, 218–220
  • deploying, 208–220
  • Favorites list, 217
  • home page, 217
  • installing, 212–215
  • instant search results in, 208
  • multiple identities set up in, 219
  • overview, 205–206
  • policy, testing, 215–218
  • settings for, 213
  • sign-in screen, 216
  • value for end users, 207–208
  • value for organizations, 206–207
• Elevation of Privilege alert, 240–241
• email
  • attachments, 71–73
  • domain names, 41
  • dynamic delivery, 73–74
  • encryption, 75–78
  • Mail Migration Advisor, 42–44
  • migrating, 41–42, 55–56
• employees, 54
• encrypted mail, sending, 77–78
• encryption
  • Azure Information Protection, 76–77
  • email, 77–78
  • Office 365 Message Encryption, 76–77
• Encrypt label (AIP), 76
• End User Communications, 259–260
• engineers, 54
• Enter Password window, 130
• Enterprise Agreement, 285
• Enterprise Mobility + Security, 19
• Enterprise plan, 19, 21
• Enterprise Wiki (SharePoint), 252
• Excel
  • adding to Company Portal app, 201–202
  • downloading from Company portal app, 202–203
  • features updates, 54
  • in Microsoft 365 Business, 257
  • in Office ProPlus, 10
  • remote installation, 54
• Exchange Admin Center, 23
• Exchange Administrator, 240
• Exchange Online
  • email migration, 41–42
  • email system, moving, 40–45
  • Microsoft Teams, integration with, 99
  • overview, 10
  • usage reports, 234
• external sharing
  • disabling, 89–90
  • enabling, 105–106
  • Teams, 105–106

F

• F1 plan, 19
• Facebook, 95
• facial recognition, 14
• Favorites list (Edge), 217
• features and apps
  • BitLocker, 258–259
  • End User Communications, 259–260
  • managing, 160
  • Microsoft Flow, 260–261
  • Microsoft Forms, 261–262
  • Microsoft Planner, 262
  • Microsoft PowerApps, 263
  • Microsoft Search, 264–265
  • Microsoft Stream, 265–266
  • Microsoft Sway, 266–267
  • Service Health, 267
• Feedback icon (Teams), 100
• File by Activity Type chart, 251
• files
  • attachments, 71–73
  • deleting from inactive devices, 56
  • migrating to SharePoint Online, 45–48
  • OneDrive, viewing in Teams, 248–249
  • protecting, 56–57
  • sharing, 270–271
  • syncing with OneDrive client, 48
• Files icon (Teams), 100
• Files tab (Teams), 101, 107
• fingerprint, 126
• Fitbit, 88
• flexible work arrangements, 8
• Flow, Microsoft, 260–261
• Forgot My Password, 119
• Forms, Microsoft, 261–262
• Forrester Research, 116

G

• Gartner Group, 116
• General label (AIP), 139
• Gen X, 8
• Gen Y (Millenials), 8
• Gen Z (Centennials), 8
• Get App icon (Teams), 100
• Get Back Into Your Account page, 119
• Get-WindowsAutoPilot script, 61–62
• giphys, 95
• global administrator, 22, 240
• Gmail, 78
• governance, 8
• Graph, Microsoft, 99
• Groups
  • creating, 174–176
  • creating from Outlook Online, 90
  • distribution list, 174
  • external sharing, disabling, 89–90
  • mail-enabled security, 174
  • Office 365, 174
  • overview, 88–91
  • public, 89
  • security, 174

H

• hacking and hackers. See also security
  • browsers, 208–209
  • common attacks, 112–113
  • data breaches, 13, 74, 125
  • domains, 41
  • stopping, 70–71
  • user privileges nnd, 240
• hashtags, 95
• Heraclitus, 223
• Highly Confidential label (AIP), 77, 139, 144
• home page
  • Edge mobile app, 217
  • Microsoft 365 Admin Center, 21–23
  • SharePoint Admin Center, 250–251
• Hoshide, Aki, 193–194

I

• IaaS (infrastructure as a service), 112
• icons, 100
• ID, device. See also AutoPilot
  • capturing, 61–65
  • PowerShell script, getting, 61–63
  • PowerShell script, running, 64–65
  • PowerShell script, saving, 63–64
  • registering, 66–67
• Ignite conference, 177
• implementing Microsoft 365
  • Azure, 30–31
  • Azure Active Directory, 31–32
  • preparing for, 29–30
  • prerequisites for, 34–38
  • roadmap for, 32–33
  • setting stage for rollout, 30–33
• incremental migrations, 47
• information protection (IP)
  • defined, 136
  • overview, 135–136
• Information Rights Management (IRM), 136
• information technology (IT)
  • keeping current, 11–13
  • modern, 12–13, 53
  • traditional, 12, 53
• infrastructure as a service (IaaS), 112
• innovators, 40
• installing
  • AIP client, 142–143
  • Bookings app, 25–26
  • Edge mobile app, 212–215
• Internet of Things (IoT), 88
• Intune
  • app protection policies, 196
  • Azure Active Directory and, 160–161
  • overview, 160
  • policies, 162–164
  • toggle switches, 161–164
  • Windows 10 device management policy, 166–167
• Intune App Protection blade, 163
• iOS, application policy for, 163–164, 198–200
• iPad, 196
• Isaacson, Walter, 52

• The IT Crowd (TV show), 87

K

• keys, encryption, 75–76
• Knowledge Share library, 248

L

• laggards, 40
• late majority, 40
• licenses
  • apps, 231
  • Bookings, 24–25
  • Microsoft 365 Business, 19–20
  • updating, 22
• Licenses column, 229
• links, 74–75
• logos, 36

M

• machine learning, 53
• Macs, 52
• mail. See email
• mail-enabled security groups, 174
• Mail Migration Advisor, 42–45
• malicious links, 74–75
• malware, 14, 70
• MAM (mobile application management)
  • adding Excel app to Company portal app, 201–202
  • application policy for iOS, 198–200
  • application policy for Windows 10, 197–198
  • app protection policies, 194–196
  • choosing, 167
  • default app policies, 196–200
  • downloading Excel app from Company portal app, 202–203
  • groundwork for, laying, 194–196
  • versus mobile device management, 164–166, 195–196
  • overview, 159, 193–194
  • scenarios for, 196
• Mashable, 206
• Master Wizard level, 52
• MDM (mobile device management), 34
  • administering enrolled devices, 187–188
  • configure stage, 171
  • device compliance policies, assigning, 184–185
  • device compliance policies, setting up, 182–184
  • device configuration profile, creating, 185–187
  • device enrollment, 34, 178
  • device lifecycle and, 171
  • end users, 188–191
  • enroll stage, 171
  • groups, setting up, 174–176
  • manage and protect stage, 171
  • versus mobile application management, 164–166, 195–196
  • overview, 159, 169–170
  • portal, 177–178
  • preparing for, 172–176
  • removing devices from, 34
  • retire stage, 171
  • users, setting up, 172–174
  • validating users, 173–174
  • Windows 10 device management policy, 164–165
• meetings, recording, 107

• @mentions, 95

• Message Center, 252
• MFA (multifactor-authentication). See also security
  • admin tasks for setting up, 127–132
  • Azure, 125–126
  • for Azure Active Directory Administrators, 125–126
  • best practices, 125–126
  • bulk update option, 129
  • choosing, 125
  • defined, 124
  • deploying, 126–132
  • disabled, 133
  • enabled, 132
  • enabling multiple users at same time, 129
  • enabling users for, 128–129
  • end-user experience, 130–131
  • enforced, 133
  • managing, 132–133
  • mobile apps, 126
  • notification from mobile apps, 125–126
  • for Office 365, 125
  • overview, 123–124
  • page, 132–133
  • phone call, 125
  • remembering, 129
  • statuses, 132–133
  • verification code, 126
  • verification code from mobile apps, 125–126
  • versions of, 124–125
• Microsoft 365
  • Admin Center, 20–24
  • adoption of, 279–286
  • plans, 18–21
  • roadmap for, 258
  • self-service resources, 283
  • tenants, 31
  • training plans, 279–286
  • usage reports, 284
• Microsoft 365 Business
  • Bookings app, 24–26
  • decision tree, 20
  • implementation road map, 32–33
  • implementing, 29–38
  • licenses, 285
  • overview, 17–18
  • prices, 19–20
  • setting up, 23
  • versus stand-alone solutions, 9
  • value of, 8–9
• Microsoft 365 Enterprise, 21
  • decision tree, 20
  • overview, 19
• Microsoft Authenticator app, 121, 126
• Microsoft Call Quality Dashboard, 50
• Microsoft Download Center, 143
• Microsoft employees, 54
• Microsoft engineers, 54
• Microsoft for Startups, 7
• Microsoft Insider Preview members, 54
• Microsoft Intune
  • app protection policies, 196
  • Azure Active Directory and, 160–161
  • overview, 160
  • policies, 162–164
  • toggle switches, 161–164
• Microsoft Office 365
  • Advanced Threat Protection, 70–75
  • AI technology in, 274
  • domain, setting up, 41
  • groups, 10, 174
  • Mail Migration Advisor, 42–45
  • Message Encryption, 76–77, 136
  • Microsoft Teams, integration with, 107
  • migrating to, 39–50
  • multifactor-authentication for, 124
  • overview, 19
  • services, 10
  • usage reports, 234
  • workloads, 10
• Microsoft Partner, 103
• Microsoft Partner Network, 43, 285–286
• Microsoft Password Guidance White Paper, 114
• Microsoft Secure Score
  • action items, 152
  • Analyzer, 154
  • comparing, 153–154
  • dashboard, 148–149
  • improving, 150–152
  • overview, 147
  • Search box, 152
  • Show box, 152
  • summary, 150
  • target score, 150–152
  • understanding, 149–150
  • widget, 149
• Microsoft Stream
  • accessing from app launcher, 265
  • managing, 265
  • overview, 10
  • saving recorded meetings in, 107
  • uploading videos to, 265–266
  • watching videos from browsers, 265
• Microsoft Support, 241
• Microsoft Teams
  • accessing, 49
  • advanced threat protection for, 23
  • advantages of, 98–100
  • app bar, 100
  • background blurring in, 273
  • collaboration in, 249
  • command bar, 101
  • communicating with, 98–99
  • compliant, staying, 100
  • compose box, 101
  • configuring, 104–106
  • Conversation tab, 101
  • Conversation window, 101
  • customizing, 48–50
  • data risk, minimizing, 100
  • deploying, 101–106
  • disabling for specific users, 104–105
  • document library, accessing, 248–249
  • external sharing for, enabling, 105
  • Files tab, 101
  • getting network ready for, 101–106
  • getting users ready for, 103
  • hubs, creating, 248
  • icon, 100
  • integration with Exchange Online, 99
  • integration with Office 365 services, 107
  • meetings, recording, 107
  • overview, 10, 48, 98
  • productivity, increasing in, 99
  • roadmap for, 101–106
  • Teams section, 100
  • user interface, 100–101
  • viewing OneDrive files in, 248–249
  • Who-Bot, asking for help, 100
  • workflow, simplifying, 99
• migrating to Office 365
  • Exchange Online, moving email system to, 40–45
  • Microsoft Teams, 48–50
  • overview, 39–40
  • SharePoint Online, migrating files to, 45–48
• Migration wizard, 56
• Millenials, 8, 18
• mobile application management (MAM)
  • adding Excel app to Company portal app, 201–202
  • application policy for iOS, 198–200
  • application policy for Windows 10, 197–198
  • app protection policies, 194–196
  • choosing, 167
  • default app policies, 196–200
  • downloading Excel app from Company portal app, 202–203
  • groundwork for, laying, 194–196
  • versus mobile device management, 164–166, 195–196
  • overview, 159, 193–194
  • scenarios for, 196
• mobile browser (Edge)
  • adding to Company Portal app, 212
  • assigning policy to group, 213
  • bookmarks, 207
  • conditional access, testing, 218–220
  • configuration policy, assigning, 211–212
  • configuration policy, creating, 209–210
  • configuration policy, testing, 214–215
  • copying-and-paste operations in, 218–220
  • deploying, 208–220
  • Favorites list, 217
  • home page, 217
  • installing, 212–215
  • instant search results in, 208
  • multiple identities set up in, 219
  • overview, 205–206
  • policy, testing, 215–218
  • settings for, 213
  • sign-in screen, 216
  • value for end users, 207–208
  • value for organizations, 206–207
• mobile device management (MDM)
  • administering enrolled devices, 187–188
  • configure stage, 171
  • device compliance policies, assigning, 184–185
  • device compliance policies, setting up, 182–184
  • device configuration profile, creating, 185–187
  • device enrollment, 34, 178
  • device lifecycle and, 171
  • end users, 188–191
  • enroll stage, 171
  • manage and protect stage, 171
  • versus mobile application management, 164–166, 195–196
  • overview, 159, 169–170
  • portal, 177–178
  • preparing for, 172–176
  • removing devices from, 34
  • retire stage, 171
  • setting up groups, 174–176
  • setting up users, 172–174
  • validating users, 173–174
  • Windows 10 device management policy, 164–165
• mobility, 170
• modern IT versus traditional IT, 53
• More Actions icon (Teams), 107
• More Apps icon (Teams), 100
• multifactor-authentication (MFA). See also security
  • admin tasks for setting up, 127–132
  • Azure, 125–126
  • best practices, 125–126
  • bulk update option, 129
  • choosing, 125
  • defined, 124
  • deploying, 126–132
  • disabled, 133
  • enabled, 132
  • enabling multiple users at same time, 129
  • enabling users for, 128–129
  • end-user experience, 130–131
  • enforced, 133
  • managing, 132–133
  • mobile apps, 126
  • notification from mobile apps, 125–126
  • for Office 365, 125
  • overview, 123–124
  • page, 132–133
  • phone call, 125
  • remembering, 129
  • statuses, 132–133
  • verification code, 126
  • verification code from mobile apps, 125–126
  • versions of, 124–125
• MyApps portal, 120–121

N

• NASA, 193–194
• National Institute of Standards and Technology (NIST) Digital Identity Guidelines, 114
• navigation bar, 228
• Netflix, 196
• Network Assessment tool, 103
• New Microsoft RMS, 136
• NIST (National Institute of Standards and Technology), 114

O

• OEM (original equipment manufacturers), 35
• Office 365
  • Advanced Threat Protection, 70–75
  • AI technology in, 274
  • defined, 19
  • domain, setting up, 41
  • groups, 174
  • Mail Migration Advisor, 42–45
  • Microsoft Teams, integrating with, 107
  • migrating to, 39–50
  • multifactor-authentication for, 124
  • services, 10
  • usage reports, 234
  • workloads, 10
• Office 365 for Dummies (Withee et al.), 40, 177
• Office 365 Groups, 10
• Office 365 Message Encryption (OME), 76–77, 136
• Office Graph, 91
• Office ProPlus, 10
• OneDrive for Business
  • accessing, 245
  • advanced threat protection for, 23
  • ATP Safe Attachments, 72
  • collaboration in, 249
  • document libraries, 72
  • migrating to, 48, 81
  • online storage, 244
  • people management, 245
  • saving files in, 195
  • storage space, 45
  • syncing files with, 48
  • teamwork, 245
  • use cases for, 244–245
  • viewing files in Teams, 248–249
• OneDrive tab, 231–232
• OneNote
  • features updates, 54
  • UWP version, 259
• on-premises, 31
• OOBE (out-of-box experience), 64, 67–68
• operating systems
  • iOS, 163–164, 198–200
  • upgrading, 34
  • Windows 10, 51–68, 52–53, 55, 58, 197–198
  • Windows 10 Business, 34, 58–61, 61–68
  • Windows 10 Enterprise, 19
  • Windows 10 Home, 34
  • Windows 10 Pro Creators Update version, 34, 51
  • Windows 7 Professional, 34, 51
  • Windows 8.1, 51
  • Windows 8.1 Pro, 34
  • Windows 8 Pro, 34
• original equipment manufacturers (OEM), 35
• Outlook
  • features updates, 54
  • in Microsoft 365 Business, 257
  • remote installation, 54
• Outlook 2003, 79
• out-of-box experience (OOBE), 64, 67–68

P

• PaaS (platform as a service), 112
• passwords. See also security
  • attacks, 112–114
  • changing in MyApps portal, 120–121
  • complex, 14
  • guidance, 114–115
  • managing, 111–121
  • mandatory resets, eliminating, 115
  • most common, 69
  • not required, 126
  • resetting, 22, 31
  • self-service password reset, 116–120
• password spray, 113
• patches, 12
• persistent chat, 98
• Personalize Sign-In, 55
• Personal label (AIP), 139
• personally identifiable information (PII), 159
• personal mobile devices, 8, 18
• PGP (Pretty Good Privacy), 75–76
• phishing, 113
• PIN codes, 124
• Pinterest, 92
• Planner, Microsoft, 262
• platform as a service (PaaS), 112
• PowerApps, Microsoft, 263
• Power BI, 235–236
• PowerPoint
  • AI technology in, 274
  • Design Ideas feature, 274
  • in Microsoft 365 Business, 257
  • on mobile devices, 270–271
  • in Office ProPlus, 10
  • remote installation, 54
• PowerShell script
  • getting, 61–63
  • running, 64–65
  • saving, 63–64
• prebuilt activity logs, 239
• Prepare for Windows page, 66
• prerequisites
  • branding sign-in pages, 36–38
  • Windows 10 Business, 34
  • Windows Autopilot, 35–36
• Preview mode, 227
• private groups, 89–90
• private keys, 75–76
• productivity tips
  • artificial intelligence, using, 274
  • background blurring, 273
  • co-authoring, 271
  • Dictate feature, 275
  • picking up where you left off, 270
  • Read Aloud feature, 275–276
  • sharing documents with confidence, 270–271
  • Timeline feature, 276–277
  • version history, 272–273
• Protect Work Files on Mobile Devices screen, 56
• public groups, 89
• public keys, 75–76
• Public label (AIP), 139
• Publishing Portal (SharePoint), 252

R

• Read Aloud feature, 275–276
• Recipients Only sub-label (AIP), 139
• Release Preference window, 224
• Remember Multi-Factor Authentication feature, 129
• reports
  • audit logs, 238–240
  • getting apprised with, 234–240
  • overview, 233–234
  • reviewing, 235–238
  • usage, 234–235
  • visualizing usage data, 235–236
• Reports dashboard, 235–236
• roadmaps
  • building, 102
  • for Microsoft 365, 32–33, 258
  • for Teams, 102
  • web page, 223
• Rogers, Everett M., 39

S

• SaaS (software as a service), 112
• Safe Attachments, ATP, 71–74
• Safe Links, ATP, 73–75
• script, PowerShell
  • getting, 61–63
  • running, 64–65
  • saving, 63–64
• Search, Microsoft, 264–265
• Search & Investigation group, 239
• Search box, 22
• Secure Boot, 14
• Secure Score
  • action items, 152
  • Analyzer, 154
  • comparing, 153–154
  • dashboard, 148–149
  • defined, 24
  • improving, 150–152
  • overview, 147
  • Search box, 152
  • Show box, 152
  • summary, 150
  • target score, 150–152
  • understanding, 149–150
  • widget, 149
• security, 75–76. See also passwords
  • administrator, 22
  • Advanced Threat Protection, 70–75
  • ATP Safe Links, 74–75
  • attachments, 71–73
  • Azure Information Protection, 76–77
  • biometrics, 14
  • encryption, 75–78
  • facial recognition, 14
  • layered approach to, 14–15
  • overview, 147–148
  • responsibility for, 13–14
  • risks, 13–14
  • Safe Attachments, 71–73
• Security & Compliance Center, 14, 24, 100
• Security & Privacy page, 115
• Security Admin Center, 235–238
• security groups
  • creating, 175–176
  • defined, 174
  • mail-enabled, 174
• self-service password reset (SSPR), 116–120
• self-service resources, providing, 283
• sending
  • encrypted mail, 77–78
  • praise through Yammer, 95
• Service Health, 267
• services
  • Delve, 10
  • Enterprise Mobility + Security, 19
  • Exchange Online, 10
  • Microsoft Teams, 10
  • Office 365, 19
  • Office 365 Groups, 10
  • Office ProPlus, 10
  • SharePoint Online, 10
  • Skype for Business, 10
  • StaffHub, 10
  • Stream, 10
  • Windows 10 Enterprise, 19
  • Yammer, 10
• Setup Guidance card, 42–43
• Setup wizard, 55–58
• shared infrastructure, 31
• SharePoint Admin Center
  • access control, 253
  • active sites, 252–253
  • classic experience, 250–251
  • home page, 250–251
  • message center, 252
  • overview, 24, 250
  • settings menu, 253–254
• SharePoint Online
  • accessing folder with, 247–248
  • advanced threat protection for, 23
  • ATP Safe Attachments, 72
  • benefits of, 246–247
  • collaboration in, 249
  • document libraries, 72
  • document library, 48
  • migrating to, 45–48, 81
  • migration tool, 46–47, 81
  • overview, 10
  • storage space, 45
  • syncing files with OneDrive client, 48
  • team site, creating, 93–94
  • teamwork, 246–247
  • usage reports, 234
• sharing documents
  • external, 105–106
  • for Groups, disabling, 89–90
  • productivity tips, 270–271
  • for Teams, enabling, 105–106
• sign-in pages
  • branding, 36–38
  • images, 36
• single sign-on (SSO), 31
• Skype for Business
  • accessing, 49
  • customizing, 49
  • overview, 10
  • usage reports, 234
• small and medium size businesses (SMBs)
  • BYOD policy, 12–13
  • cloud-based system for, 42
  • email system, 41
  • IT environment, 12–13
  • technology needs, 7, 18
• smart devices, 17
• Softchoice, 103, 286
• software-as-a-service (SaaS), 10, 30, 112, 223
• solar power, 17
• specialist workspaces, 24, 226, 227
• Spiderman (movie), 111
• spywares, 70
• square-logo images, 36
• StaffHub, 10
• stand-alone solutions, 9
• start-ups, 7
• Statista.com, 70
• Steve Jobs (Isaacson), 52
• storage, cloud (OneDrive for Business)
  • accessing, 245
  • collaboration in, 249
  • migrating data, 81
  • migrating to, 48
  • online storage, 244
  • people management, 245
  • saving files, 195
  • storage space, 45
  • syncing files with, 48
  • teamwork, 245
  • use cases for, 244–245
  • viewing files in Teams, 248–249
• storage, cloud (SharePoint Online)
  • accessing folder with, 247–248
  • benefits of, 246–247
  • collaboration in, 249
  • document library, 48
  • migrating to, 45–48, 81
  • overview, 10
  • storage space, 45
  • syncing files with OneDrive client, 48
  • teamwork, 246–247
  • usage reports, 234
• Stream, Microsoft
  • accessing from app launcher, 265
  • managing, 265
  • overview, 10
  • saving recorded meetings in, 107
  • uploading videos to, 265–266
  • watching videos from browsers, 265
• support, providing, 285
• support and escalation model, 126
• Support and Recovery Assistant (SARA) tool, 81
• Surface Book 2, 52
• Sway, Microsoft, 266–267
• Symantec, 147
• syncing files, with OneDrive client, 48
• system engineers, 41

T

• TalkTalk, 113
• Targeted Release ring, 225
• Teams, Microsoft
  • accessing, 49
  • advanced threat protection for, 23
  • advantages of, 98–100
  • app bar, 100
  • background blurring in, 273
  • command bar, 101
  • communicating with, 98–99
  • compliant, staying, 100
  • compose box, 101
  • configuring, 104–106
  • Conversation tab, 101
  • Conversation window, 101
  • customizing, 48–50
  • data risk, minimizing, 100
  • deploying, 101–106
  • deployment, 101–106
  • disabling for specific users, 104–105
  • document library, accessing, 248–249
  • external sharing, enabling, 105
  • Files tab, 101
  • getting network ready for, 101–106
  • getting users ready for, 103
  • hubs, creating, 248
  • icon, 100
  • integrating with Office 365 services, 107
  • integration with Exchange Online, 99
  • meetings, recording, 107
  • overview, 48, 98
  • productivity, increasing in, 99
  • roadmap for, 101–106
  • Teams section, 100
  • user interface, 100–101
  • viewing OneDrive files in, 248–249
  • Who-Bot, asking for help, 100
  • workflow, simplifying, 99
• Teams and Skype for Business, Admin Center, 24
• team site, creating, 93–94
• Teams Store icon (Teams), 100
• teamwork
  • Delve, serving up content with, 91–92
  • Groups, 88–91
  • in Microsoft 365, 244–250
  • Microsoft Teams, 248–249, 249
  • in Office 365, 11
  • Office Graph, 91
  • OneDrive for Business, 244–245, 249
  • overview, 87–88, 243–244
  • private, 89
  • promoting, 9–10
  • scenarios for, 244
  • SharePoint Admin Center, 250–254
  • SharePoint Online, 246–247, 249
  • team site, creating, 93–94
  • Yammer, 95
• Tell Me feature, 275
• tenants, 31, 42
• Threat Management dashboard, 238

• 3D printing, 17

• Timeline, 103, 276–277
• tips, adoption of Microsoft 365
  • checking usage reports, 284
  • communicating changes, 281
  • developing and executing training plans, 282
  • getting leaders to sponsor the effort, 280
  • highlighting the wins, 284
  • Microsoft Partner Network, 285–286
  • overview, 279–280
  • providing self-service resources, 283
  • providing support, 285
  • recruiting and activating champions, 280–281
  • starting with easy win scenarios, 282–283
• tips, productivity
  • artificial intelligence, using, 274
  • background blurring, 273
  • co-authoring, 271
  • Dictate feature, 275
  • picking up where you left off, 270
  • Read Aloud feature, 275
  • sharing documents with confidence, 270–271
  • Timeline feature, 276–277
  • version history, 272–273
• touchdown stations, 8
• Train and Adopt plan, 84
• training plans, developing and executing, 282
• train the trainer model, 281

U

• Universal Windows Platform (UWP), 259
• updates, 54
• usage reports
  • checking, 284
  • in Microsoft 365 Admin Center, 234–235
• User Details page, 230–231
• user interface
  • Bookings app, 26
  • self-service password reset, 118–119
  • Teams, 100–101
• Username column, 229
• users
  • adding to Azure Active Directory, 42
  • Company Portal app, 188–192
  • disabling Bookings app for, 25
  • disabling Teams for specific, 104–105
  • Edge mobile app, 207–208
  • enabling for Bookings app, 24–25
  • enabling for MFA, 128–129
  • getting ready for Teams, 103
  • managing, 230–232
  • MDM, 188–191
  • MFA, 128–131
  • multifactor-authentication (MFA), 128–131
  • registering for MFA, 130–131
  • setting up for MDM, 172–174
  • storage usage, 232
  • Teams, 103–104
  • validating for MDM, 173–174
  • Windows 10, 55
• Users list, 229

V

• verification code, 126
• version history, displaying, 272–273
• virtual private network (VPN), 11
• viruses, 70

W

• WaaS (Windows as a service), 53–54
• Who-Bot, 100
• Windows 10
  • application policy for, 197–198
  • cloud-ready, getting, 52–53
  • deploying, 51–68
  • device configuration, 58
  • Devices Policy, 165–166
  • Enterprise, 19
  • Home, 34
  • Pro Creators Update version, 34, 51
  • security, 53
  • Timeline feature, 276–277
  • users, 55
• Windows 10 Business
  • AutoPilot deployment, 61–68
  • getting ready for, 34
  • manual deployment, 58–61
• Windows 7 Professional, 34, 51
• Windows 8.1, 51
• Windows 8.1 Pro, 34
• Windows 8 Pro, 34
• Windows as a service (WaaS), 53–54
• Windows AutoPilot
  • deploying with, 61–68
  • device ID, capturing, 61–65
  • device ID, registering, 66–67
  • out-of-box experience, 67–68
  • pre-requisites, 35–36
  • profiles, creating and assigning, 66–67
• Windows Azure Active Directory Rights Management, 136
• Windows Defender, 14
• Windows Hello for Business, 14
• Windows XP, 11
• Word
  • Dictate button, 275
  • displaying version history in, 272–273
  • features updates, 54
  • in Microsoft 365 Business, 257
  • in Office ProPlus, 10
  • remote installation, 54
• work files. See files
• workloads
  • Delve, 10
  • Enterprise Mobility + Security, 19
  • Exchange Online, 10
  • Microsoft Teams, 10
  • Office 365, 19
  • Office 365 Groups, 10
  • Office ProPlus, 10
  • SharePoint Online, 10
  • Skype for Business, 10
  • StaffHub, 10
  • Stream, 10
  • Windows 10 Enterprise, 19
  • Yammer, 10
• workspaces, specialist, 24, 226–227
• World Economic Forum, 17

Y

• Yammer
  • creating groups from, 90–91
  • overview, 10
  • posting updates, 95
  • sending praise through, 95
  • usage reports, 234