Index
a
- ability
- activities, learning
- ADDIE
- adult learning see principles, adult learning
- anonymity see anonymous
- anonymous
- appearance
- approach
- business
- educational
- philosophical
- art, training as an
- asleep see sleep
- assess
- assessment(s)
- assume,‐ed see assumptions, making
- assumptions, making
- asynchronous
- attitude
- instructor’s
- student’s
- audience
- size
- target
- auditor(s)
- authenticity, proof of
- availability
- of education
- of instructor
- available
- awake
b
- barrier to learning
- behaviour, change
- bias
- biased see bias
- blended learning
- brain
- break
- breathing
- business, cost of doing
c
- certification
- challenge
- classroom
- class size
- coach
- cognitive
- communication
- nonverbal
- verbal
- competence,‐cy,‐cies see competent
- competent
- competition
- compliance
- complicated
- comprehension
- testing
- understanding see understanding
- confidence
- confident
- conformity, proof of
- conscious competence see consciously skilled
- conscious incompetence see consciously unskilled
- consciously skilled
- consciously unskilled
- consistency see consistent
- consistent
- constructive
- content
- changes see revision tracking
- delivery of
- development of
- king, or wrongly emphasized
- review of
- contentment
- conversation
- corporate training
- culture
- customer
- customize
d
- debrief
- declarative
- decorate
- decorative
- delivery
- content see content, delivery of
- method of
- demonstration, product
- dictionary
- distractors
- distraction
- dress
- duration of training
e
- easy
- ELearning
- emotion see emotional
- emotional
- employers
- encourages
- energy
- engage
- engagement
- engineers
- enjoyable see fun, making learning
- enthusiasm
- enthusiastic see enthusiasm
- environment
- cultural
- education
- physical
- technology
- essential
- essential, differentiated from non‐essential
- examples, using in class
- execute a function
- executive(s)
- exercise(s), learning
- exhibit the product
- expected outcome(s)
- expense(s)
- expensive
- experiences
- negative
- students' prior
- expert(s)
- product
- technical
- explore a product
- eye contact
f
- facial expressions
- facilitate
- to (the act of)
- definition of
- the skills required to
- facilitator see facilitate, to (the act of)
- feedback
- follow‐up
- forget
- forgot,‐ten see forget
- fun, making learning
g
- gap
- communication
- information
- instructor & student knowledge
- learning
- presentation & training
- product training & talent development
- genuine
- gestures
- goal, business
- graphics
h
- head count
- host
- humble
- hybrid
- humility
i
- icebreakers
- illustration
- penny doubled each day
- ride a bicycle
- too much power
- used car salesperson
- wrong golf hole
- impartiality, proof of
- improvement, continuous
- improvise
- indemnification
- ineffective template
- influences, external
- informal learning
- inspect
- inspiration, inspiring, inspired see inspire
- inspire
- instructional system design
- instructor‐led
- instructor’s guide
- intelligent
- intended audience see audience, target
- introvert
- invest,‐ed,‐ing,‐ment
j
- jargon
k
- Kirkpatrick’s evaluation model
- knowledge, transfer
l
- lab
- lawsuit
- learner‐led
- learning activities see activities, learning
- learning, definition of
- lecture
- legal
- liable and liability
- likeable
- Likert‐like
- listen
- instructor to students
- other
- students to instructor
- logistical see logistics
- logistics
m
- maintenance
- market(ing)
- measurable
- objectives see observable and measurable
- results
- measure
- metrics, wrong
- micro‐learning
- mission statement
- mistakes see experiences, negative
- mLearning
- mobile learning
- motivate
- multiple sources, learning from
n
- nonverbal communication see communication, nonverbal
- number of students
o
- objective(s), learning
- observable and measurable
- observation
- of the instructor
- of the student
- on‐the‐job training
- outline
p
- perform
- performance
- phases, three see stages, hands‐on learning
- philosophers see philosophy of training
- philosophy of training
- physical
- pictures
- pilot class
- pitch
- poor grammar
- posture
- PowerPoint see technology tools, presentation
- practical
- practice
- (n.)
- (v.)
- prerequisites
- presence
- presentations, technical
- principles, adult learning
- process, ineffective
- product solution training
- proficiency
- certifying
- training
- 4x8 Proficiency Design Model
- proficient, becoming
- profit center, training as a
- proximity
q
- quarterly curriculum review
- questions
- answering students
- instructors and designers ask themselves
- instructors ask students
- quizzes and exams
- students ask instructors
- students ask themselves
- surveys
- types of
r
s
- safety
- sale
- salesperson
- silence
- skill
- definition of
- development of
- teaching a see proficiency, training
- training is a
- sleep
- soft skill(s)
- solution, training is the
- stages, hands‐on learning
- standard,‐ized
- strategy
- stress
- structure
- student guide
- subconsciously
- subject matter beginner
- subject matter expert
- success
- survey
- sustain,‐able,‐ability
- synchronous
t
- talent development
- technology tools
- engagement
- learning management system
- other
- presentation
- tempo
- time management
- tool
- exam
- traceable
u
- unconscious competence see unconsciously skilled
- unconscious incompetence see unconsciously unskilled
- unconsciously skilled
- unconsciously unskilled
- understanding
- users, skilled
v
- validate
- valuable, doing makes you
- verbal communication see communication, verbal
- verbal crutches
- visual aids
- vulnerable
w
- welcome
- workshop
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