PART
4

An Owner’s Role in Management

Restaurant folk are their own special breed. Understanding their motivation is the key to creating and managing an effective team. In this part, we’ll tell you where to find employees, and how to ground them in the basics of service.

We’ll delve further into money, as we set up the restaurant’s office and cash control systems. We’ll discuss many techniques to keep your staff productive by addressing systemic weaknesses in the business.

In addition, we’ll talk about ways to have effective relationships with your vendors and delivery people.

All of this leads up to your grand opening party! This is the party that will start the buzz about your restaurant and lead into your successful opening weekend.