ABOUT THE AUTHORS

Angelo Esposito, Program Manager with Jacobs Technology, is currently advising the US Navy on its Enterprise ITSM Transformation effort. A former Chief Information Officer (CIO) with more than 25 years of experience, he has worked in commercial, non-profit and government sectors. Mr Esposito holds a degree from the University of Massachusetts, Boston, and certifications in ITIL®, Information Systems Auditing, Information Security Management, and the Governance of Enterprise IT.

In addition to the United States, Mr Esposito has lived and worked in England, Luxembourg and Canada. His hobbies include competing as a triathlete and participating as a Century bike rider for charitable causes. Mr Esposito currently resides in Washington, DC, USA.

Timothy Rogers is a consultant specializing in Enterprise Service Management, Transformation, Governance and Continual Improvement. A former Chief Technology Officer (CTO) with more than 15 years of experience, he has worked with high-tech startups, financial services firms, and large government clients, including the US Navy. Mr Rogers holds a Master’s Degree from the University of California, San Diego, and certifications in ITIL®, ISO and Lean Six Sigma.

In addition to the United States, Mr Rogers has lived and worked in Hong Kong, and speaks some Mandarin Chinese. He serves on the Board of the itSMF USA San Diego Interest Group, is a classically trained pianist, and proud father of two young boys. Mr Rogers currently resides in San Diego, CA, USA.