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by Gary Hamel, Stephen Denning
The Age of Agile
Cover
Title
Dedication
Contents
Foreword by Gary Hamel
Introduction
Part One: Agile Management
1 More Value from Less Work
Box 1-1: Manifesto for Agile Software Development
Box 1-2: Glossary: Definitions of Agile, Scrum, DevOps, Kanban, Lean
2 The Law of the Small Team
3 The Law of the Customer
Box 3-1: Paradigm Shifts in Science
Box 3-2: Ultimate Customers, Internal Customers, and End-Users
Box 3-3: Practices of the Law of the Customer
Box 3-4: Aligning People Management with Agile Management at Cerner
4 The Law of the Network
Box 4-1: Agility Through Market-Based Approaches
Box 4-2: Achieving Large-Scale Operations Through Platforms
Box 4-3: “Big Bang” Change: Six Mistakes Salesforce Didn’t Make
5 Implementing Agile at Scale: Microsoft
Get the Right Balance of Alignment and Autonomy
Master the Role of the Agile Manager
Handle Dependencies at the Team Level
Ensure Continuous Integration
Keep on Top of Technical Debt
Embrace DevOps and Continuous Delivery
Continuously Monitor Progress
Listen to Customer Wants, but Meet Their Needs
Deal with Directions from Above
Use Self-Forming Teams to Encourage Team Ownership
Recognize the Team Is the Product
Build Quality from the Beginning
Use Coaching Carefully
Ensure Top-Level Support
Box 5-1: Flattening the Hierarchy Isn’t the Answer
6 From Operational to Strategic Agility
The Principles of Strategic Agility
Four Components of a Market-Creating Value Proposition
Box 6-1: The Collapse of Sector Boundaries
Box 6-2: The Path from Operational Agility to Strategic Agility
7 Changing the Organizational Culture
Box 7-1: SRI’s “NABC Value Proposition” for Siri
Part Two: Management Traps
8 The Trap of Shareholder Value
Box 8-1: The Unsound Legal Case for Shareholder Value
Box 8-2: What Is True Shareholder Value?
Box 8-3: Adam Smith and the Philosophical Origins of Shareholder Value Thinking
Box 8-4: The Unanticipated Risks of Shareholder Value
9 The Trap of Share Buybacks
The Challenge for Public Policymakers
The Challenge for Agile Leaders in Dealing with the Stock Market
The Challenge for Agile Managers Within the Corporation
Box 9-1: Defending Share Buybacks
10 The Cost-Oriented Economics Trap
The Case of Dell Inc.
The Urge to Offshore
A Permanent Loss of Expertise
Explaining Agile Management to a CFO
Throughput Accounting
Box 10-1: Technical Debt, Regulatory Debt, and Brand Debt
Box 10-2: U.S. vs. German Manufacturing
11 The Trap of Backward-Looking Strategy
Box 11-1: The Strategy of “Doing More of the Same”
Box 11-2: Options Reasoning and the Portfolio Approach
Epilogue
12 Nuclear Winters and Golden Ages
Box 12-1: The History of Golden Ages and Nuclear Winters
Box 12-2: How the Change Might Happen: An Agenda for Action
Acknowledgments
About Steve Denning
Notes
Index
Free Sample from Shift Ahead by Allen Adamson and Joel Steckel
About AMACOM Books
Copyright
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The Age of Agile
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Dedication
THE
AGE
OF
How Smart Companies Are
Transforming the Way Work Gets Done
STEPHEN DENNING
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