8.1 Document and Records Management

8.1.1 Plan for Managing Documents / Records (P)

Document Management Strategy and Roadmap

Document System Managers, Records Managers

Data Governance Council

Data Architects, Data Analysts, Business Data Stewards

8.1.2 Implement Document / Record Management Systems for Acquisition, Storage, Access, and Security Controls (O, C)

Document / Record Management Systems (including image and e-mail systems),

Portals

Paper and Electronic Documents (text, graphics, images, audio, video)

Document System Managers, Records Managers

Subject Matter Experts

8.1.3 Backup and Recover Documents / Records (O)

Backup Files

Business Continuity

Document Systems Managers, Records Managers

8.1.4 Retain and Dispose Documents / Records (O)

Archive Files

Managed Storage

Document Systems Managers, Records Managers

8.1.5 Audit Document / Record Management (C)

Document / Record Management Audits

Audit Department, Management

Management

8.2 Content Management

8.2.1 Define and Maintain Enterprise Taxonomies (P)

Enterprise Taxonomies (Information Content Architecture)

Knowledge Managers

Data Governance Council

Data Architects, Data Analysts, Business Data Stewards

8.2.2 Document / Index Information Content Meta-data (D)

Indexed Keywords, Meta-data

Document Systems Managers, Records Managers

8.2.3 Provide Content Access and Retrieval (O)

Portals, Content Analysis, Leveraged Information

Document Systems Managers, Records Managers

Subject Matter Experts

Data Architects, Data Analysts

8.2.4 Govern for Quality Content (C)

Leveraged Information

Document Systems Managers, Records Managers

Business Data Stewards

Data Management Professionals