A9.4 Data Operations Management

Activities

Deliverables

Responsible Roles

Approving Roles

Contributing Roles

4.1.1 Implement and Control Database Environments

Production database environment maintenance, managed changes to production databases, releases

DBAs

DM Executive

System programmers, data stewards, data analysts, software developers, project managers

4.1.2 Acquire Externally Sourced Data (O)

Externally sourced data

DBAs, data analysts, data stewards

Data Governance Council

Data stewards, data analysts

4.1.3 Plan for Data Recovery (P)

Data availability SLAs, data recovery plans

DBAs

DM Executive, Data Governance Council

4.1.4 Backup and Recover Data (O)

Database backups and logs,restored databases,business continuity

DBAs

DM Executive

4.1.5 Set Database Performance Service Levels (P)

Database performance SLAs

DBAs

DM Executive, Data Governance Council

4.1.6 Monitor and Tune Database Performance (O)

Database performance reporting, Database performance

DBAs

4.1.7 Plan for Data Retention (P)

Data retention plan, storage management procedures

DBAs

DM Executive

Storage management specialists

4.1.8 Archive, Retrieve and Purge Data (O)

Archived data, retrieved data, purged data

DBAs

DM Executive

4.1.9 Manage Specialized Databases (O)

Geospatial databases, CAD / CAM databases, XML databases, object databases

DBAs

DM Executive

Data stewards, Subject matter experts

4.2.1 Understand Data Technology Requirements (P)

Data technology requirements

Data architect, DBAs

DM Executive

Data stewards, other IT professionals

4.2.2 Define the Database Architecture (P) (same as 2.3)

Data technology architecture

Data architect

DM Executive, Data Governance Council

DBAs, data analysts, data stewards

4.2.3 Evaluate Data Technology (P)

Tool evaluation findings, tool selection decisions

Data analysts, DBAs

DM Executive, Data Governance Council

Data stewards, other IT professionals

4.2.4 Install and Administer Data Technology (O)

Installed technology

DBAs

DM Executive

Data analysts, other data professionals

4.2.5 Inventory and Track Data Technology Licenses (C)

License inventory

DBAs

DM Executive

Other data professionals

4.2.6 Support Data Technology Usage and Issues (O)

Identified and resolved technology issues

DBAs

DM Executive

Other data professionals

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