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Copyright © 2011 by Management Concepts, Inc.
All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by an information storage and retrieval system, without permission in writing from the publisher, except for brief quotations in review articles.
IIBA®, the IIBA® logo, BABOK®, and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis. CBAP® is a registered certification mark owned by International Institute of Business Analysis. CCBA™ is a trademark owned by International Institute of Business Analysis. These trademarks are used with the express permission of International Institute of Business Analysis.
Some of the material in this book has been extracted or adapted with permission from:
The Art and Power of Facilitation: Running Powerful Meetings by Alice Zavala, PMP, and Kathleen B. Hass, PMP. Copyright © 2008 by Management Concepts, Inc.
Business Analysis Center of Excellence: The Cornerstone of Business Transformation by Kathleen Hass, PMP, with Richard Avery and Terry Longo. Copyright © 2007 by Management Concepts, Inc.
Business Analyst Proficiency: How Capable Do I Need to Be? Copyright © 2010 by Kathleen Hass and Associates, Inc.
From Analyst to Leader: Elevating the Role of the Business Analyst by Kathleen B. Hass, PMP. Copyright © 2008 by Management Concepts, Inc.
From Strategy To Action: Enterprise Portfolio Management by Kathleen B. Hass, PMP. Copyright © 2008 by Management Concepts, Inc.
Managing Complex Projects: A New Model by Kathleen B. Hass, PMP. Copyright © 2009 by Management Concepts, Inc.
Planting the Seeds to Grow a Mature BA Practice, Copyright © 2010 by Kathleen Hass and Associates, Inc.
Professionalizing Business Analysis: Breaking the Cycle of Challenged Projects by Kathleen B. Hass, PMP. Copyright © 2008 by Management Concepts, Inc.
Printed in the United States of America
Library of Congress Control Number: 2011936401
ISBN 978-1-56726-349-7
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