Accountable leaders: changing zombie leaders into; committed to moving things forward; company performance by behaviors of; Cut Check on living the leadership contract; define your value and desired impact as a; examining other behaviors of; final thoughts on becoming a truly; have the tough conversations; promoting leaders for being; quarterly and annual actions of; reflections on future of leadership and decision to be; ten key behaviors of; top five behaviors of truly; understand and share your personal leadership story, See alsoLeaders; Leadership accountability; Leadership is a decision
Accountable team building
The Adecco Group
Advanced Micro Devices (AMD)
Adversity: building personal resolve to push forward from; building resilience to get through; emerging leader need to build resilience to
Aetna Inc.
Affordable Care Act (Obama Care)
“Age of assholism,”
Alcide, Peter
Alcohol/drugs temptation
Ambiguity: leaders leading through; Steve Jobs on the selfishness of
Anders, William
Anthony, Susan B.
Apollo 8 story (1968)
Apple
Ascent of the A-Ward (Nunberg)
B
Baby Boomers: becoming less willing to put with rough leaders; work expectations of
Bad bosses: Baby Boomers tolerance of; Jim’s story on being a lame; Larry’s story on jerk; study findings on real costs of; Washington Post’s “Is Your Boss Making Your Sick?” article on
Badenoch & Clark
Barra, Mary
Behaviors: accountable leaders and ten key; how temptations can impact; as leadership accountability dimension; unethical
Being Driven to Distraction mistake
Being Insecure mistake
Bell Canada
Bertolini, Mark
Beth’s story
Big D leadership decisions: by accountable teams; Apollo 8 story (1968) on making; clarity and commitment required for making good; description of the; four turning points for deliberately making; Target CEO story on reinventing their leadership with; visceral nature of making; when you are at a crossroad
Bilbo Baggins (The Hobbit character)
Biologics Manufacturer: Andy on impact of the leadership contract on the; a health care organization being transformed into a; leadership contract of the
Blatter, Sepp
Branson, Eve
Branson, Richard
Brazil: Operation Car Wash scandal in; protests against Dilma Rousseff in
Brian’s story
“The buck stops here,”
Building resilience: Chef (film) on; get tough by; mid-level leader’s need for
Business strategies: creating strategic clarity by cascading; leader demonstration of drive to execute; make leadership accountability as a priority
Business trends
Bystander effect
C
Cameron, David
Caring leaders
Casper, Carl
Charismatic leadership cults
Chef (film)
Chief executive officers (CEOs): Arthur T. Demoulas as example of loved; build a network of close relationships; collateral damage of unethical behavior by; glorified charismatic; high compensation for underperformance by; obligation to build strong management team; shared leadership accountability priority of executive team, HR, and; study findings on high percent of underperforming; survey findings on disconnection felt by; trying to turn around his company; who are community builders, See alsoExecutive leaders; Senior management
Citigroup
Clarity: for good leadership decisions; on leadership accountability as a business priority; Mary Barra’s story on leading with; a strong community leaders requires commitment and
Collaboration: leadership as a community as opportunity for; missed opportunity of community of leaders engaged in; One-company mindset, See alsoCommunity of leaders
Collins, Jim
Colvin, Geoff
Commitment: for making good leadership decisions; Mary Barra’s story on leading with; to move things forward by accountable leaders,; a strong community leaders requires clarity and
Communication: building resilience to negative situations and; have the tough conversations; living the leadership contract by soliciting feedback; make it safe to speak truth to power; by truly accountable leaders
Community: health benefits of being part of a; leadership obligation to the; people are wired for being part of a; rock climbing story on competition and, See alsoLeadership is a community
Community builder leaders
Community building actions: connect across departments; connect informally; connect people to one another; connect via technology; connection over a meal; daily practices and; quarterly and annual practices and
Community of leaders: benefits of being part of a; Brian’s story on the meaning of support from a; clarity and commitment for a strong; The Community of Leaders Manifesto for; connect your leaders strategies to build; creating a climate to become the best; executive leader’s role creating and using a; five actions for building; having what it takes to be a builder of; leadership contract on leadership as a; missed opportunity for building; one-company mindset of a; Rob’s story on building a; what you need to build a, See alsoCollaboration; Connections; Executive leaders; Leaders
The Community of Leaders Manifesto
Community of Leaders Survey
Company performance: behaviors of accountable leaders by; connect your leaders to improve; leadership culture attributes by; organizational practices by; relationship between leadership accountability and; truly accountable leaders express optimism about. See alsoPerformance
Competition: as great motivator in moderation; indoor rock climbing story on; mistake of having to win at all costs; one-company mindset instead of in-house
Conference Board
Confusing Tough with Rough mistake
Connect your leaders strategies: assess your current leadership culture; Community of Leaders Survey to help with; importance and benefits of; leadership forums for relationship-building; set up leadership accountability peer groups
Connections: accountable teams; Daryl’s story on having a real; Greg’s story on a league of heroes; leadership as a community as opportunity for; missed opportunity for building community and; neuroscience on our need to have; opportunities for relationship-building and; quarterly and annual actions to make; reflections on future of leadership and, See alsoCommunity of leaders; Leadership is a community
Cook, Tim
Cooper, Theodore
Cope, George
Corbat, Michael L.
Cornell University
Corporate scandals: employee reactions to; FIFA leadership; how personal reputations of everyone is impacted by; impact on a company by; Mary Barra’s story on leading GM through. See alsoUnethical behavior
Costco
Courage: as essential quality for effective leaders; to have the tough conversations; Lisa Su as very definition of leadership; to make difficult decisions; to overcome the “let-it-slide” phenomenon; required for standing up to jerk leaders
Covey, Stephen
Criticism: building resilience to negative situations and; Chef (film) on emotional response to
Crossroad leadership decisions
Culture change: leading through transformation and; Zinta’s story as lesson on leadership and; from a zombie to accountable culture, See alsoLeadership culture; Organizational culture
Curt’s story
Customers: ensuring that leaders know what matters to; GameStation’s “immortal soul clause” joke (2010) about their; leader clarity on what they value; your obligation to your
CVS tobacco ban (2014)
D
Daily actions to practice
Daryl’s story
Dave’s story
David’s story (Knightsbridge CEO)
David’s story on leadership decision
Decision making: courage to do the hard work of difficult; a few scenarios on signing the leadership contact; by truly accountable leaders, See alsoLeadership decisions; Leadership is a decision
Employee engagement: Gallup survey (2015) findings on; sharing data on
Employees: emotional reactions to corporate scandals by; support of CEO by the Market Basket; your obligation to your. See alsoHigh-potential (hi-po) leaders
Empty chair leaders
The End of Leadership (Kellerman)
Enron scandal
European Union
Evernote
Ewing, Sam
Executive leaders: build a network of close relationships; illustration of the turning point for; making Big D leadership decisions; moral and fiduciary obligations of; need for self-awareness when making decisions; obligation to build strong management team; relationship with your boss; shared leadership accountability priority of HR, CEO, and; testing the reputation, resilience, and resolve of, See alsoChief executive officers (CEOs); Community of leaders; Senior management
F
Facebook
Fame temptation
Favreau, Jon
Federal Bureau of Investigation (FBI)
Feedback: building resilience to negative situations and; Chef (film) on emotional response to negative; have the tough conversations; make it safe to speak truth to power; soliciting from others
Feeling Like the Victim mistake
Financial crisis (2007–2008): company with an accountable culture able to weather the; impact on companies and leaders by the
Fishbach, Ayelet
Five core obligations of leadership: examples of them in action; illustrated diagram of; story on leader who finally understands; your obligation to your communities; your obligation to your customers; your obligation to your employees; your obligation to your organization; your obligation to yourself
Fortune magazine: Lisa Su interview in; on Mary Barra’s leadership of GM crisis; on Palmisno’s legacy of leadership at IBM
Front-line leaders: illustration of the turning point for; making Big D leadership decisions; making the shift from being a doer to a delegator; mastering leadership essentials and key skills; shifting responsibilities, obligations, and personal gratification; Thomas’s story on being a
Fuerzas Armadas Revolucionarias de Colombia (Farc) [Colombian rebel group]
Future Environment Map activity
G
Gallup The State of the American Manager: Analytics and Advice for Leaders survey (2015)
GameStation’s “immortal soul clause” joke (2010)
Gandhi
Garfield, Charles
Gary’s story
General Motors (GM) crisis
General Motors Institute (now Kettering University)
General Specifications for Iron Railroad Bridges and Viaducts (Cooper)
George, Bill
Getting in Over Your Head mistake
Getting tough: accountable teams; building resilience strategy for; develop personal resolve strategy for; on the organizational tough stuff; quarterly and annual actions for; reflections on future of leadership and; shift your view strategy for; by tackling the hard work of leadership, See alsoLeadership is hard work
Glorified charismatic leaders
Godbin, Seth
Goldberg, Dave
The golden boy story
Good to Great (Collins)
Great leaders: made and shaped by their experiences; Mary Barra’s example as a
Greed temptation
Greg’s story
Grove, Andrew
Gut Check for Leaders: embedding the leadership contract in your organizations; leadership is a community; leadership is a decision; leadership is an obligation; leadership is hard work; living the leadership contract; signing the leadership contract; turning points of leadership; what’s wrong with today’s leadership; why we need a leadership contract; your personal leadership story
H
Hard rule of leadership: leaders become weak when they avoid the; strong leaders follow the; the ten “hard work made harder” mistakes
Hard work made harder mistakes: 1: Getting in Over Your Head; 2: Confusing Tough with Rough; 3: Mistaking Effort for Results; 4: Feeling Like the Victim; 5: Being Insecure; 6: Needing Good News; 7: Winning at All Costs; 8: Waiting for Permission; 9: Being Driven to Distraction; 10: Losing Perspective. See alsoLeadership is hard work
Hastings, Reed
Health issues: being part of a community benefits our health; study findings on having bad bosses and; Washington Post’s “Is Your Boss Making Your Sick?” article; work–life balance; Zinta’s story on costs of leadership in terms of
Heroic model of leadership
Hewlett-Packard (HP)
High-potential (hi-po) leaders: Marcela and Barb’s story on leadership decision by; obligation to develop strong soft skills; promoting them with leadership development support; story on employees who didn’t want to be identified as; succession management program to identity, See alsoEmployees
The Hobbit (film)
Huffington, Arianna
The Huffington Post
Human resources (HR): articulating a set of clear leadership expectations; HRPS survey findings on accountability gap in; leadership accountability gap in many; set the leadership bar high for itself; shared leadership accountability priority of executive team, CEO, and, See alsoOrganizations
Human Resources People + Strategy (HRPS)
Hurricane Irene (2011)
I
IBM
“Immortal soul clause” joke (2010)
Inc. magazine
Individual contributors/emerging leaders: Beth’s story on her turning point; don’t fall into trap of refusing the invitation; every organization needs a constant supply of strong; gratification from own accomplishments by; illustration of the turning point for; making Big D leadership decisions; need to start thinking of yourself as a leader; obligation to develop strong soft skills; start building your resilience to demands and adversity; Tariq’s story on his turning point; Zinta’s story on identifying an
Indoor rock climbing story
Insecure leaders
Institute for Policy Studies
Intel
International Federation of Football Associations (FIFA) scandal
Iron Ring Ceremony (Canada)
Isaacson, Walter
Ive, Sir Jonathan
J
Jainism
Jerk leaders: Baby Boomers’ expectations on; glorified charismatic; Larry’s story on being a; problem of “brilliant,”; Steve Jobs perceived as being a
Jim’s story
Jobs, Steve
K
Kalanick, Travis
Kanter, Rosabeth Moss
Kellerman, Barbara
Kniffin, Kevin M.
Knightsbridge Human Capital Solutions: Adecco/Lee Hecht Harrison (LHH) acquisition of; focus on building company culture; “K-Factor” of cultural uniqueness of
L
Lame leadership: Gut Check for Leaders on problem of; having a strong leadership culture to avoid; how did we get to this state of; Jim’s story on putting up with; leadership development industry accountability for; study findings on real costs of; time to stop settling and increase our expectations, See alsoLeadership accountability crisis
Larry’s story
Leader behaviors: accountable leaders and ten key; how temptations can impact; as leadership accountability dimension; unethical
Leader questions: why so many are so lame; why so many are such jerks; why so many don’t want to be a leader
Leaders: being a community builder; being liked as a leader is overrated; defining your value and desired impact as a; disorganized and distracted; empty chair; executive; facilitating relationship-building among; front-in; glorified charismatic; high-potential (hi-po); identify and address unaccountable; individual contributors/emerging; insecure; the kind of climate for becoming the best; maintaining a work–life balance; mid-level; personal maturity of; selfish versus selfless; weak or wimpy; Zinta’s story on change role of; zombie. See alsoAccountable leaders; Community of leaders
Leadership: current state of; defined as a decision; don’t confuse effort with results; Gut Check on what’s wrong with today’s; the hard rule of; overreliance on heroic model of; Palmisano leaving IBM with legacy of; temptations of; time to start expecting more; you are the future of, See alsoState of leadership
Leadership accountability: Canadian Iron Ring Ceremony ritual on; daily actions for; final thoughts on building organizational; four strategies driving strong; Gut Check on signing the leadership contract for; leadership contract’s leadership is an obligation; organizational practices to build strong; quarterly and annual actions of; relationship between company performance and; the road ahead of building strong; satisfaction by level of leader; satisfaction with accountability by level of leader; set up peer groups for; three dimensions of, See alsoAccountable leaders; Leadership is a decision
Leadership accountability audit
Leadership accountability crisis: glorification of charismatic leaders; promoting technical superstars into leadership roles; reliance on heroic model of leadership; using quick-fix view to developing leaders, See alsoLame leadership
Leadership accountability gap: description of the problem of; leadership contract as solution to the; study findings to understand the
Leadership accountability peer groups
Leadership accountability strategies: connect your leaders; create a leadership contract for your organization; get tough on the tough stuff; Gut Check on leadership contract and using; the leadership contract as; make leadership accountability a business priority
Leadership BS: Fixing Workplaces and Careers One Truth at a Time (Pfeffer)
Leadership contract: a copy of the; create your own personal; description of the; embedded into your organization; Gut Check on why we need a; introduction to the four terms of the; it is an agreement with yourself; as leadership accountability gap solution; practices for living the; reflections on the future of leadership and; signing the; understanding the personal and moral nature of a, See alsoLeadership contract terms; Turning points of leadership
“The Leadership Contract” (Conference Board speech)
The Leadership Contract Field Guide
The Leadership Contract for Teams solution
Leadership contract foundational practices: 1: understand and share your personal leadership story; 2: define your value and desired impact as a leader; 3: have the tough conversations; 4: be a community builder; illustrated diagram of
The Leadership Contract (Molinaro)
Leadership contract regular practices: create your own personal leadership contract; daily actions; quarterly and annual actions; sign leadership contract at each turning point; solicit feedback from others
Leadership contract signing: a copy of what you’ll be signing; at every turning point; everything changes after the; experiencing hesitation over; final thoughts on; Gut Checks on; remember that it is an agreement with yourself; you cannot stay in your leader role without the
Leadership contract signing scenarios: you have confirmed a decision you already made; you realize that you don’t want to lead; you want to sign, but you don’t feel ready
Leadership contract terms: introduction to the four; leadership is a community—connect; leadership is a decision—make it; leadership is an obligation—step up; leadership is hard work—get tough; Mary Barra’s story on living the. See alsoLeadership contract
Leadership culture: assess your current; attributes of accountable; author’s personal journey in understanding; changing it from a zombie to an accountable; facilitating relationship-building among leaders; importance of values in a strong; leader role in creating a vibrant; as leadership accountability dimension; league of heroes rooted in a charismatic personality; share employee engagement data to drive stronger; stable of thoroughbreds; stories serving as examples of toxic; strategies driving strong accountable; Zinta’s story on leader role in changing; zombies working in a weak. See alsoCulture change; Organizational culture
Leadership culture attributes: celebrating success in achieving key milestones; clarity about leadership expectations; commitment to “one company” idea; common leadership experience across organization; culture with minimum of internal politics; leader modeling of organization values; leaders encouraged to give constructive feedback; leaders passion and drive to execute business strategy; leaders with clarity about what customers value; leaders with personal maturity
Leadership culture lessons: author’s personal journey through; David’s story on creating a vibrant; international crises serving as “real-world,”; Jim’s story on lame leaders; John’s story on importance of values; Larry’s story on jerk leaders; Zinta’s story on leader role in change
Leadership decision types: Big D leadership decisions; made in a deliberate manner; small d leadership decisions; Target CEO reinventing leadership culture through both
Leadership decisions: clarity and commitment required for making good; deciding not to lead as an importance; Earl’s story on never making the; as first term of the leadership contract; Gut Check on; leadership defined as being a; Lucia’s story on making; made when you are at a crossroad and feel you no longer fit; making Big D decisions; making small d decisions; required at the mid-level leadership level; Target CEO reinventing leadership culture through; visceral nature of a real; when you change your mind about your; why so many don’t want to make the; why you need to make the, See alsoDecision making
Leadership development: anchor your organizational leadership contract into your; executive leaders; front-line leaders; individual contributor/emerging leader; mid-level leaders; promoting technical superstars with supportive; using a quick-fix view of
Leadership development industry: caution to have “buyer beware” attitude toward the; need for accountability by the
Leadership expectations: clarity about; define and articulate; “price of entry” conversation on; time to stop settling and increase our
Leadership forums
Leadership is a community: accountable teams; Gut Check on; leadership contract on connecting; opportunity for connections and collaboration; quarterly and annual actions practices; reflections on the future of leadership and, See alsoCommunity; Connections
Leadership is a decision: Earl’s story on; as leadership contact term; making the decision; quarterly and annual actions; reflections on the future of leadership and; using to build accountable teams; why the decision has to be made, See alsoAccountable leaders; Decision making; Leadership accountability
Leadership is an obligation: accountable teams; define your value and desired impact to fulfill; final thoughts on; five core obligations of; Gut Check on; as a leadership contract term ; Mary Barra’s story on leading GM with; moral and fiduciary obligations; quarterly and annual actions practices; Québec Bridge accident (1907) and Iron Ring Ceremony reinforcing; reflections on the future of leadership and; story on manager who finally understood; The West Wing on separating your personal feelings from your, See alsoStep up obligations
Leadership is hard work: accountable teams; become a strong leader by tackling the; final thoughts on the; Gut Check on; hard rule of leadership; the hard rule of leadership on; having the tough conversations is; having to make difficult decisions as the; leaders become weak when they avoid; leadership contract on getting tough because of the; “let-it-slide” phenomenon as way to avoid the; quarterly and annual actions practices; reflections on the future of leadership and; required by mid-level leaders, See alsoGetting tough; Hard work made harder mistakes
Leadership legacy: leader desire to create a; Sam Palmisano’s IBM
Leading through transformation: financial crisis (2007–2008) and; of General Motors (GM) by Mary Barra; international crises serving as “real-world” lessons on; Zinta’s story as lessons on; from a zombie culture into an accountable one
Mid-level leaders: changing their work climate; core obligation is to organizational impact; hard work of leadership by; illustration of the turning point for; learning how to handle power; making Big D leadership decisions; making the leadership decision at this level; testing the resilience and personal resolve of
Millennials
Mistaking Effort for Results mistake
Modis
Money temptation
Monin, Benoît
“Moral spillover” effect
Mulligan, John
N
Nate’s story
Needing Good News mistake
Netflix
New York magazine
The New Yorker magazine
Nunberg, Geoffrey
O
Obama, Barack
The Obligation: a History of the Order of the Engineer (Wedel)
One-company mindset: benefits of a; leaders with clarity and commitment in a; making a commitment to
Operation Car Wash scandal (Brazil)
Organization values: emphasized in a strong leadership culture; leader modeling of
Organizational culture: changing a zombie culture into an accountable; how asking for help is viewed as key way to gauge a; leader modeling of; values making up a, See alsoCulture change; Leadership culture
Organizational leadership contract: anchor it in your development programs; for a biologics manufacturer; creating one for your; get tough on the tough stuff; have leaders sign it at each turning point; leverage it at key inflection points; use it to build accountable teams
Organizational practices: as leadership accountability dimension; scandals of unethical leader and
Organizations: constant supply of strong leaders needed by every; create a leadership contract for your; embedding leadership contract into your; executive leader moral and fiduciary obligations to; leadership accountability audit of your; the leadership accountability gap in; make leadership accountability a business priority of your; putting up with having jerk leaders; putting up with lame leaders; story on CEO trying to turn around his; strategies for getting tough on the tough stuff; your obligation to your, See alsoHuman resources (HR)
P
Palmisano, Sam
Performance: holding others accountable for high standards of; study findings on real costs of bad bosses on; Tazeen’s story on being unable to tackle issues of, See alsoCompany performance
Personal leadership contract
Personal leadership story: the beginning of author’s journey; determine your critical leadership experience; identify themes and patterns of your; Knightsbridge Human Capital Solutions experiences; lessons learned on toxic leadership culture; reflecting on your own; sharing your story with those you lead; on values and creating vibrant leadership culture; Zinta’s contributions to
Personal Leadership Timeline activity: description of the; Nate’s story on benefits of
Personal resolve: as ability to push forward through adversity; get tough by developing; mid-level leader’s need to increase their
Personality and Social Psychology Bulletin
Pfeffer, Jeffrey
Platt, Oliver
Pontoon
Power: make it safe to speak truth to; mid-level leaders and their need to handle; selfish leaders who abuse; temptation of
“Price of entry” conversation
Pride movement
Promoting: leaders for being accountable; technical superstars without leadership support mistake
Q
Quarterly and annual actions: leadership is a community–connect; leadership is a decision–make it; leadership is an obligation–step up; leadership is hard work–get tough; for living the leadership contract
Québec Bridge project (1907)
R
Ranieri, Claudio
“The Real Productivity-Killer: Jerks” (Inc. magazine)
Reputation: executive leader risks and challenges related to; how corporate scandals impact everyone’s personal
Reset button
Resilience: a balanced perspective as part of true; Chef (film) on struggle for; get tough by building; mid-level leader’s need to increase their; reflections on your own
Resolve: as ability to push forward through adversity; developing personal
Ritual of the Calling of an Engineer (Canada, 1925)
Selfish leaders: selfless versus; Steve Jobs on ambiguity of
Selfless leaders
Senior management: leadership accountability as a business priority by; must be an example of accountability; signing organizational leadership contract at each turning point, See alsoChief executive officers (CEOs); Executive leaders
Sex temptation
Sheen, Martin
Sheldon, Oliver
Shifting your view: Future Environment Map activity for; get tough by
Simon’s story
Sinegal, Jim
Small d leadership decisions: by accountable teams; clarity and commitment required for making good; Curt’s story on importance of making the; description of the; examples of making; importance of making the; questions to ask for making; Target CEO story on reinventing their leadership with; visceral nature of making
Social Psychological and Personality Science
Society for Human Resources management
Soft skills: the Adecco Group’s The Soft Skills Imperative on; leadership obligation to development; LinkedIn study on need for
The Soft Skills Imperative (The Adecco Group)
Spanish protest against royal family (2013)
Speak truth to power
Spring Professional
Stable of thoroughbreds leadership culture
Stanford School of Business
Stanford University study on moral spillover effect
Starbucks
State of leadership: disappointing; disconnection of; disgraceful; time to start expecting more, See alsoLeadership; Toxic leadership culture
The State of the American Manager: Analytics and Advice for Leaders Gallup survey (2015)
Steinhafel, Gregg
Step up obligations: accountable teams; to develop strong soft skills; examples on core obligations in action; five core obligations; moral and fiduciary obligations; obligation to yourself; quarterly and annual actions to; reflections on future of leadership and, See alsoLeadership is an obligation
Steve Jobs (Isaacson)
Stop tolerating mediocrity
Stress: of financial crisis of 2007–2008; Washington Post’s “Is Your Boss Making Your Sick?” article on; of working in a leadership culture full of zombies; work–life balance and; Zinta’s story on costs to health by
Su, Lisa
Success: clear understanding of kind of leadership for; focusing on long-term view of; as a temptation; Zinita on positive and negative aspects of
Succession management program
Survey Monkey
T
Target Corporation
Tariq’s story
Tazeen’s story
TD Bank
Technical superstar promotions: for being accountable leaders; mistake of not providing leadership support
Temer, Michel
Temptations: faced by leaders; Sheldon–Fishbach study (2015) on behavior and
Thatcher, Margaret
Thomas’s story
The tough conversations: as being rooted in caring; living the leadership contract by practicing
Tough stuff strategies: connect your leaders; identify and address unaccountable leaders; make it safe to speak truth to power; promote leaders for being accountable; stop tolerating mediocrity
Toxic leadership culture: how our values can improve a; that put up with jerk leaders; that put up with lame leaders; Zinta’s story as leading in a. See alsoState of leadership
Transformation leadership: changing a zombie culture into an accountable one; financial crisis (2007–2008) and; of General Motors (GM) by Mary Barra; international crises serving as “real-world” lessons on; Zinta’s story as lessons on
Tribes (Godin)
Truman, Harry S.
Trump, Donald
Turning points of leadership: executive leaders; final thoughts on the; front-line leaders; Gut Check on; illustrated diagram of the four; individual contributor/emerging leader; making Big D leadership decisions; making small d leadership decisions; mid-level leaders; revisiting the; senior management signing leadership contract at each; sign leadership contract at each of the; Zinta’s story on a, See alsoLeadership contract
Twitter
U
Uber Technologies
Unethical behavior: collateral damage of CEO’s; “moral spillover” effect of; Sheldon–Fishbach study (2015) on; temptations and, See alsoCorporate scandals
United Kingdom “Brexit” vote
U.S. presidential race (2012)
V
Values. See Organizational values
Vic’s story
Victimizing yourself
W
Waiting for Permission
Wal-Mart
The Walking Dead (TV series)
Wall Street CEOs
The Wall Street Journal
Washington Post’s “Is Your Boss Making Your Sick?” article
Wayne’s story
Weak/wimpy leaders: become so when they avoid the hard rule of leadership; how avoid making the difficult decisions
Wedel, Kip
The West Wing (TV show)
Winning at All Costs mistakes
Work climate: community of leaders for creating the best; mid-level leadership need to change their
Work–life balance: lessons from Zinta’s experience on; your obligation to yourself and your
Zinta’s story: author on being inspired by transformation vision of; on health costs of stressful work environment; on her efforts to improve leadership culture; identifying an emerging leader; on positive and negative aspects of success
Zombie leaders: description of the problem of; helping a CEO to turnaround company and his