‘If everything seems to be going too fast, if it’s all too hard, then grab this book, go off to a quiet corner, read some and you’ll feel calmer. It reconnects the decent ones among us to things we always knew, but here is the hugely powerful evidence that we’ve been right, and the clear ways we can do it even better. Let’s hope the bad guys don’t get anywhere near a copy.’
Anne Scoular, faculty member, former diplomat and international banker, psychologist and writer, co-founder, Meyler Campbell
‘It might be an inconvenient truth for some: successful leaders have to be more than great managers. Communicative leadership, as shown in this excellent book, leads you there.’
Joachim Faber, Chairman, Deutsche Börse AG (German Stock Exchange)
‘An excellent book offering a powerful and courageous new leadership approach – highly recommend for any CEO who wants to make a difference.’
Klaus Rosenfeld, Chief Executive Officer, Schaeffler Group
‘This book makes you never forget the most important learning about long-term business success: trust building starts with listening.’
Professor Dr.-Ing. Axel Stepken, CEO and Chairman of the Board of Management, TÜV SÜD AG
‘The Listening Leader takes you on a journey into the future world of communication in management. In a style that makes for enjoyable reading, it provides an overview of the preconditions for successful “communicative leadership”: information, communication, enabling, empowerment, action. Each aspect is explored using real-life examples from the rich wealth of experience of a true professional in corporate communications.’
Mario Ghiai, spokesperson, corporate governance, Allianz Deutschland AG
‘The book makes an interesting read for every communicator – but also for every leader. The most fascinating thing about it for me is that the great personality of Emilio Galli Zugaro as exemplary communicator transcends from life into print.’
Judith von Gordon, Head of Media and PR, Boehringer Ingelheim
‘As Peter Drucker famously said: “Management is about doing things right - leadership is about doing the right things”. Today leadership, more often than not, means rethinking the entire business model of one’s company, requiring corporate executives to listen to all stakeholders in order to win a clear “license to operate” from society. This book is full of insights as to how leaders can get that right.’
Dr Paul Achleitner, Chairman, Deutsche Bank AG
‘This book is fantastic: a must-read for corporate leaders seeking to navigate this new dichotomy where consumer confidence is low, but expectation for engagement is high.’
Edward Reilly, Global CEO, Strategic Communications, FTI Consulting Inc.
‘How to be a successful leader in times of the social media empowerment of every individual is a tough call. This book gives guidance to young and old leaders, and the magic happens through an apparently simple trick: listen to your stakeholders to succeed.’
Maz Nadjm, founder, SoAmpli – an award-winning social selling platform; MIT Influencer, TedXster, and one of Forbes and Sunday Times Top 50 social media influencers.
‘Emilio and Clementina Galli Zugaro provide simple rules and great stories to help leaders connect with stakeholders. To earn their support, you must start by listening. To understand how to listen – really listen – read this book.’
Roger Bolton, President, Arthur Page Society
‘This truly generous book gives you a rare opportunity to learn from real cases of leadership successes and failures. Miss this chance at your own peril!
Rich experience, a lot of soul searching, and a true willingness to help managers do a better job on the part of a senior executive are powerfully balanced with the view of the aspiring leaders’ generation. The book powerfully models the conversations that leaders of different generations should have together.
Warning and inspiring! After reading The Listening Leader you won’t have any excuse for not knowing what is expected of you in today’s world. You will also know what you should work hard on!’
Professor Konstantin Korotov, PhD, Associate Professor, Director of the Center for Leadership Development Research, ESMT European School of Management and Technology
‘Understanding how to tackle the trust meltdown of recent years is the key challenge of current leadership. This book, that I have been looking forward to … argues that communicative leadership is one of the most promising ways to regain and maintain trust – by engaging stakeholders and empowering people. It is a must-read for senior management that will finally understand the true power of communication.’
Professor Lars Rademacher, PhD, Professor of Public Relations, Darmstadt University of Applied Sciences (Germany)
‘As one of the great communications professionals in the industry, Emilio Galli Zugaro brings unique insights, emotional intelligence and personality to his work. At a time when there seem to be fewer examples of leadership to emulate, Emilio comes at the topic with exactly the right perspective. Pay attention to his thoughts … there is much to learn here.’
Dan Tarman, Chief Communications Officer, eBay
‘An inspirational work. The Listening Leader bristles with isight, common sense and practical tools for everyday use.’