Chapter 2
The Upgrade

‘It is important to be willing to make mistakes. The worst thing that can happen is you become memorable.’

– Sara Blakely, Spanx entrepreneur

What is Success?

‘Kill him, Badger, kill him!’

Those were the words 15-year-old British boxer Luke Campbell heard just as he was about to step into the boxing ring for his first ever international match for England. He didn't know anything about his opponent other than the fact that he was Scottish…and presumably called Badger if the side line roars of the teenager's mother were anything to go by. Despite the distraction of a one-woman murder chorus, Luke went on to win that match 16 points to 8. Fast forward 13 years and he is the proud owner of an Olympic gold medal and a stateside career in a sport he loves. For him, the ultimate success was taking home the Olympic gold. He viewed every training session and every win as a step closer to success because he knew exactly what he was working towards.

The following piece of advice is one I cannot stress often enough. You need to establish what success would look like to you. The stereotypical image of success would probably involve taking ownership of things like a Lamborghini, a Rolex, wall-to-wall shelves of Louboutins, etc, but what would success look like to you? What would make you feel like you have achieved success? Maybe it's being able to bring your family on holiday, maybe it's owning the aforementioned Lambo?

Those looking in at my life might presume my ultimate successes were experiences such as meeting Facebook COO Sheryl Sandberg and hearing her tell my story to the conference room or visiting Necker Island and meeting Richard Branson. Though I enjoyed those experiences immensely, some of my biggest successes, to me, were in fact owning a business that enabled me to travel quite a bit; having enough money to provide for my family, and being able to take my little brother out for lunch. Four years ago, I couldn't afford to buy my mum a gift for her birthday so now I equate success with being able to do things like treating her to dinner whenever I wish or being able to buy her a beautiful present for absolutely no reason whatsoever.

Success to me is waking up in the morning with good energy, having great relationships with my family, and being able to enjoy two holidays a year. Success is loving what I do for a living. In a world where so many people hate their jobs, live for the weekend, and dread the arrival of Monday, I most definitely consider it a form of success to actually want to go to work in the morning.

For a lot of people, success is often defined by what they see on either social or mainstream media but if you don't think about what success would look like to you personally then I don't think you can ever achieve it, nor will you be content with anything you have achieved.

I remember reading a quote by the author Tim Tweedie. It was called What Does It Mean to Succeed and every word of it struck a chord with me. Read it slowly and let it sink in.

Most people see success as being rich and famous or powerful and influential. Others see it as being at the top of their profession and standing out from the rest. The wise see success in a more personal way; they see it as achieving the goals they have set for themselves, and then feeling pride and satisfaction in their accomplishments. The success is felt in the heart, not measured by money or power. So be true to yourself and achieve the goals you set. For success is reaching those goals and feeling proud of what you have accomplished.

This is not to say that fame and fortune don't often follow, but I really do believe that they are a by-product of truly doing what you love and doing it to a high degree of success. People like Richard Branson and Elon Musk became famous and wealthy but not because they chased fame and wealth. Their profile and financial ranking both came about because they added value to the marketplace and worked insanely hard at something they loved. People who chase fame and fortune for the sake of fame and fortune will often find themselves left unfulfilled. You see this regularly with child stars who as adults turn to drink and drugs even though they have the level of wealth and profile that most people dream of. They lack that feeling of fulfilment most likely because they never had the opportunity to define their own vision of personal success. Their career in show business was decided for them and it may not have been one they would have chosen had they been older and the decision theirs to make.

Establishing What Success is to You

There's passive learning and then there's active learning. Passive learning is where one sits back and waits for the answers to fall onto one's lap, but here's the thing about passive learners. They never get very far because they're missing the one element required for success: action.

As this book is all about active learning, you are going to take action starting right now. The purpose of the exercise you're about to complete is to help you establish a clear vision of success.

Sit down, turn off your phone, and really focus your thinking. If it helps, spur on the creative process with a cup of coffee. You might find yourself surprised by some of the answers that pop up when you start to think things through.

Once you have given it some thought, write down the top 10 things that would equate to success for you in your business as well as your personal life.

This exercise is so important. I can tell you from experience that achieving a goal you have dreamed of for years, only to realize it's not what you expected, is the emptiest feeling in the world. True success is feeling fulfilled upon reaching your goal.

‘Success without fulfillment is the ultimate failure.’

Tony Robbins, self-help author

Core Values

Once you have defined your version of success, it is important that you establish your core values. I realized the importance of core values two years ago when I hit a significant low point. I say ‘significant’ because it was the catalyst I needed to help instigate a change in my professional life.

At the time, things were going really well for me. From an external viewpoint, my life looked perfect. I was running a very successful business and genuinely loving the feeling that came with helping people change their lives. As word of my business spread, I found myself inundated on a daily basis with messages from people eager to become clients. From an outside perspective, I was very successful. Internally, however, I was tormented. I was working myself into the ground and as a consequence, my family and friends rarely ever saw me. Some people thrive on stress – I suppose we all do to some extent – but this level of stress was overwhelming. I had convinced myself that I was taking care of my family, but in reality I wasn't. I was overworked, exhausted, and consequently trapped with guilt.

Around that time, I was reading a lot of books about how to run a successful business, and I noticed that each one spoke about the importance of having core values. Having these core values, they said, would make business decisions easier. If you establish your core values, then you can easily choose the correct endorsements/advertising options, hire the right people, fire the wrong ones, etc.

The core values for my business were ‘gratitude’, ‘belief’, ‘reciprocity’, ‘strength’, and in particular ‘community’ because I wanted to bring people together. If someone came to me with a business idea that didn't tie in with those values, then it was easy for me to say no without having to fret over whether or not I had made the right decision.

I figured if it made sense to have core values for my business, then why not have them in place for my personal life? I can't emphasize enough just how incredibly effective they are for helping to shape you into the person you want to become. Funnily enough, few people ever think about this.

As soon as I personally experienced the benefits of having core values in place in my own life, I started helping my seminar attendees establish theirs. Here, I am going to help you establish your core values through the following exercise.

The traits you listed in this exercise should form three of your core values.

The premise of this exercise stems from the idea that when we hold an admiration for a particular person, it's actually the traits within them that we admire. We all have good and bad traits but when you recognize someone as being an individual you look up to or idolize, it's because they've got certain traits you too would like to have. Now that your attention has been directed towards this, you can concentrate on highlighting these traits in your own character. Once you do, you will find yourself morphing into the kind of person you want to be, and, as a result, you will be much happier and content, not to mention more successful.

Remember, our ultimate currency in life is how we treat other people. At the end of your life, it's not going to matter how much money you had in your bank account or what kind of car you drove. What will matter is how you influenced other people and affected their lives for the better.

When I was figuring out my core values, one of the people I listed in the first exercise was my dad. The traits I admired in him were his work ethic, his ability to be a wonderful family man, and the fact that he was always such a genuine person. I, by comparison, was working very hard but I wasn't seeing my family as much as I would have liked. I was genuine but at the same I was doing stuff that I probably didn't enjoy. When I completed the core values task, it made me take stock of things and realize the changes I needed to make.

Another person I listed was my friend Gill Carroll. Gill went from being unemployed to setting up a successful restaurant business. She now runs two restaurants in Galway City and is also heavily involved in charity work. The three traits I admire in her are honesty, her passion for connecting people, and her phenomenal work ethic.

The third person on my list is the Tesla and SpaceX entrepreneur Elon Musk. The traits I most admire in him are his leadership skills, his ability to innovate, and his courage to turn his ideas into a reality regardless of how outlandish they may seem.

Now on to the second core value exercise! For this, I want you to think about the things you would like people to say about you when you're not present. How would you like to be described?

List them!

Now you have five more attributes that can help you form more core values. When I carried out this exercise, I wrote that I would like people to say I was loyal, genuine, honest, hardworking, and a family man.

What way do you see yourself? What way are you really? Sometimes we think we are living in a certain way, but deep down we know we are not. I think sometimes we jump into setting huge goals and wanting to change without first forming a true representation of our current situation. Before we can truly change, we must bring awareness to our current situation and tell ourselves the truth. You have to be honest with yourself and say ‘I'm not really living that way. It's nice to think I am, but that's a fantasy world and I have to make a change.’

When you live in fantasy land you can't really win, so getting real is the best thing you can do for your journey to success. Step back and realize you are not living the way you want to live. People often shy away from this exercise because it can be hard to admit that you're not the person you have convinced yourself you are.

Don't beat yourself up with this exercise. It's not a bad thing that you're not living the life you want to live, or being the kind of business figurehead you want to be. If anything, this realization is a good thing because it means you now have awareness of your situation. When you have awareness of an issue, you can implement the necessary changes. It's when you lack awareness that you become ignorant of the improvements that need to be made and, as a result, end up coasting through life, never reaching your full potential. So many people harbour a victim mentality all their lives rather than face up to their reality. Remember what I said earlier in the book. In order to change the marketplace and people's attitudes, you need to first change your mind-set.

When I carried out the core values exercise, I won't lie, it was very difficult for me to admit to myself that I wasn't being the good brother, son, or friend that I wanted to be. It was really tough, but becoming aware allowed me to make a big change.

Identifying and implementing my core values made a huge difference to my life both personally and professionally speaking. The moment I realized I was not living in accordance with my core values, I set about making a number of changes. First and foremost, I made more time for the people who were most important to me. My next step was to sell my gym and concentrate instead on expanding my range of online fitness courses, which I still run to this day. I had always told myself I would travel when I retired rich, but a heart-to-heart with a good friend made me realize there was absolutely no sense in waiting. With my business now online, I could work from anywhere in the world, so I packed up and embarked on the most amazing trip. The break relaxed me both physically and mentally. It also enabled me to change my approach to my daily routine – something I will be outlining in greater detail later in the book so you can do it too – and, as a result, my productivity levels soared, my creative thinking process started to generate new project ideas, and my work ethic went from strength to strength without me having to sacrifice time with those who were most important to me.

Had I allowed myself to continue renting a space in fantasy land, I would still be stuck in a very unhappy and highly stressful situation. Establishing your core values requires a level of brutal honesty. Yes, it will hurt, but don't forget a sting is only ever temporary. It's the benefits you reap from this change that will last a lifetime.

The Stories You Tell Yourself

You talk to yourself more than you do to anyone else in the world, but I would bet good money that most of those internal conversations you're having are pretty negative. You're not alone. People rarely tell themselves empowering things and are slow to feed positive messages to their subconscious.

When I was in school, I used to constantly tell myself I wasn't academic. What I didn't realize at the time, however, is that when you repeatedly tell yourself something you treat as fact, your subconscious immediately looks for the evidence. Your subconscious doesn't want to be wrong so you end up providing yourself with evidence that the stories you repeatedly tell yourself are correct.

For instance, any time I got distracted from my school work, I would convince myself I had attention deficit disorder. When I spoke to my dad about my lack of academic tendencies, he told me that he too had found it hard in school. As a result, I managed to convince myself that it was a genetic thing and out of my control. I know, crazy stuff! I always found a reason to justify my claim that I wasn't academic.

The reality is that if you constantly tell yourself you're not academic, then you're never going to do the things that an academic person would do, so in a way it becomes a self-fulfilling prophecy.

In my seminars I always encourage people to list two empowering stories they could tell themselves. People always struggle with this. It seems to be in our nature to resist self-praise and enforce self-criticism. Let go of that resistance right now and write down two empowering stories you have told yourself followed by two disempowering stories you do tell yourself.

Reframing Your Stories

My biggest empowering story is: ‘If someone else can do something, then there is no reason why I can't do it.’

The disempowering stories I used to tell myself were: ‘It's a recession, I can't make money’, or ‘Irish people can't make a real living from personal training’, or the old favourite, ‘I'm not academic’.

The way you overcome these disempowering stories is to present yourself with evidence that the story you are telling yourself is not true. In my case, I was telling myself it was a recession and that no one was making money, but plenty of people were making money in the industry I wanted to be in. Straight away I had evidence that my disempowering story held no truth. I also read that more millionaires were made during the depression than at any other time in history. Again, more evidence.

Whenever I heard myself saying I wasn't academic, I simply paused and instead reminded myself that I had sat the state exams and passed each one, which in itself made me somewhat academic. I also reminded myself of my voracious appetite for books, which is one of the traits of an academic person. I basically provided my subconscious with evidence that the negative story was untrue. This is a wonderful way to retrain your brain. Similarly, when my fitness business really started to take off, I began telling myself that it couldn't continue at that pace, that there weren't enough potential clients out there. The reframe for this was: ‘Well there's 7 billion people in the world, and the internet opens access to everyone so really I've only scratched the surface.’

I want you to start focusing on how you can reframe those disempowering stories. If you tell yourself something like ‘I can't sing’, then ask yourself the question: ‘Is it that I can't sing, or that I don't sing? Maybe I actually can sing, but just don't have the confidence yet to belt out a tune?’

It's all about becoming conscious of the story that's in your head. If you want a better life, ask yourself better questions. Remove the negative slant from a statement and replace it with a positive question. So, rather than asking yourself ‘Why am I so fat?’, or ‘Why am I poor?’ instead ask yourself ‘What can I do to improve my health?’, or ‘How can I improve my financial situation?’ Be conscious of that inner dialogue.

How often do you carry forward disempowering stories from your youth or recent years that are not true? These can be so damaging and really limit your perspective. There was one man who attended my seminar and afterwards approached me for a chat. He said he was struggling to find a girlfriend because he was so overweight. The reality was that he had lost 12 stone and was in great shape, but in his head he was still the overweight guy. The story he was telling himself was no longer true yet he had carried it forward from recent years and it stuck with him long after the weight had disappeared.

For this next exercise, I want you to list your two disempowering stories again, followed by the evidence that proves they hold no weight. I also want you to look at how you can reframe each story so that they lose their negative connotation.

It is important that you do this. If you want to be successful in your business and happy in your life, you need to change the manner in which you speak to yourself. Do you think billionaire moguls such as Carl Icahn, Alan Sugar, Richard Branson, Jack Ma, and Len Blavatnik got to where they are in business by constantly criticizing themselves? Not a chance. Success requires an unshakeable self-belief and a good attitude. Start to get into the habit of breaking down the negative self-talk so that you can begin remoulding how you view yourself.

Upgrade Your Inner Dialogue

Don't forget, your brain listens to absolutely everything you say. You might consider a remark such as ‘I'm so stupid’ to be a throwaway comment; however, it's anything but. When you self-criticize, you chip away at your character and any progress you have made. Your subconscious hears what you are saying and introduces a whole slew of problems as a result of that inner dialogue.

I know a guy who was on best man duty at his brother's wedding. To say he was dreading the day would be an understatement. He was absolutely terrified by the idea of standing up in front of a crowd and giving the traditional best man speech. He kept talking about how the thought of it made him feel sick with anxiety and how he'd rather do anything else. On the day of the wedding, he broke out in hives as a result of the stress and nerves. His body had physically reacted to his fear of public speaking. What you need to realize is that your brain wants to protect you, so when you tell yourself you are terrified of something, your subconscious reacts to that and does everything in its power to keep you from venturing near ‘danger’, so to speak.

The language you use when speaking to yourself has a much bigger impact than you realize. For instance, rather than telling himself he was terrified of speaking in front of a crowd, the best man should have started telling himself he was looking forward to the challenge. It's easier said than done, but it would have made a difference.

Successful business people ‘reframe and rephrase’ all the time. It's second nature to them. They don't beat themselves up over problems and obstacles; they look at them as either challenges to be overcome or as experiences that will help improve their skills. This level of confidence and self-assurance didn't just happen overnight, however. It was developed over time, and trust me, inner dialogue plays a huge role in that process.

I used to be extremely hard on myself, but once I changed the language of my inner dialogue, things started to change for me.

When you start your six-week success journal, I want you to develop a daily habit point of drip-feeding your subconscious with positive language. Build it up more and more as each day goes on. It will be a tough habit to implement at first, particularly if you are quite hard on yourself, but by the end of the six weeks, I guarantee that the positive self-talk will come naturally and you will enjoy a massive change in your confidence levels. The first step is to become aware of the language you are using. Pinpoint the negative words you use on a regular basis and become aware of their presence in your vocabulary.

Example:

Instead of saying ‘I am so fat’, you should say ‘I am working on improving my health every day.’ Instead of ‘My business failed’, say ‘I learned so many lessons from my first business.’

Your ‘I am’ Statement

One of my inspirations, MMA fighter Conor McGregor, has become the poster boy for self-belief. He constantly reminds us that he's the best in the business, and you just know he firmly believes that too. When he says things like ‘I am fearless’, you don't doubt it for one second. McGregor doesn't care if his critics think he's rubbish, he lets his actions and his successes give them the middle finger. Dwayne ‘The Rock’ Johnson is the same. He won't hesitate to impress upon you how determined he is to succeed. And of course let's not forget the king of self-belief, Muhammed Ali. His quotes from both inside and outside the boxing ring were the epitome of self-assurance and certainty. This streak of supreme confidence can be found in all massively successful performers, whether it be in business, sport, music, etc. They say what they are, and they believe what they say.

Their inner talk is positive and encouraging, not negative and critical. Yes, they have their despondent moments of doubt, but these ‘moments’ do not overtake the majority of their thoughts. The most successful figures don't judge themselves by their setbacks and they certainly don't allow those setbacks to define who they are. This is a habit of which most people are guilty, and even though it is one that doesn't serve us in any way, we still fall victim to it time and time again.

‘You become what you believe, you are where you are today in your life based on everything you have believed.’

Oprah Winfrey, TV entrepreneur

Your beliefs and what you think about yourself have largely been determined by your environment. Right now, most of what you think you are is as a result of what others have told you. You would be surprised how much this governs a lot of your unconscious behaviour. I completed a course some years back and something the host said always stuck with me: ‘Most of us wear identities we didn't choose. We are things people told us we were rather than things we told ourselves we were.’

Your ‘I Am’ statement is your identity statement. It's a combination of who you think you are and who you want to be. How you speak to yourself governs a lot of how you behave. If you are in the habit of speaking negatively to yourself, then you need to rewire the brain. It's difficult at first but trust me, the more you do it, the more ingrained it becomes.

When I told myself I wasn't academic, I didn't do the things an academic person would do, such as study. If you make yourself believe you are academic or smart, then you will have no issue with the idea of studying. The stories you tell yourself will either help or hinder your progress in both life and business. What you have to do is recognize what's true and what's not.

Remember the guy from the previous section who had lost 12 stone yet still had a story running in his head that he was overweight? This is a prime example of how a story from your past can trickle into your future. Your identity is comprised of what you have told yourself you are up until this point, but here's the key point to remember. Just because you have told yourself something for such a long time, that doesn't make it true. Sometimes we are conditioned to think a certain way because of what our parents would say to us during our formative years. As a kid you think your parents know everything, so everything they tell you becomes a belief.

Where Do Your Beliefs Come From?

People born on one side of the world think one way about religion, but people born in a different part of the world think a very different way about it. Another example would be football. People who are born on one side of Manchester will support Man City, yet those born on a different side of Manchester will support Man United. The only reason the two sides think so differently, whether it be about football or religion, is because that's the way they were told to think. It's worth asking yourself if your beliefs are in fact true, or if they were formed as a result of your environment and the people who occupy it. Identify which beliefs are helping you and which ones are hindering you. Are your beliefs making you happy or hateful? Supportive of others or begrudging? Honesty is so crucial here.

Upgrade Your Identity

When you think about it, you will realize that the contents of your ‘I Am’ statement have more than likely been taking shape since your childhood. When you are born, you're a clean slate. As you get older and start to understand the world around you, the people in your environment place certain beliefs upon you. Our beliefs shape us, but these beliefs come from the people around us so it's worth taking a look at the absolute truth vs the relative truth. The absolute truth is fact. You walk off a building, you will fall. That's absolute truth. Relative truth, however, is something you have convinced yourself is true.

We're all guilty of attributing certain meanings to incidents that occurred during our younger years and that have since stuck with us into adulthood. Maybe you read aloud in front of the class when you were a teenager and were laughed at? You probably associated that incident with the idea that you are not a good public speaker. That's a relative truth. It's something you convinced yourself of. Here's the good news. Your beliefs are stoppable. You CAN go back and rewrite them. Your childhood will never change, but the meaning you give it most certainly can.

We tend to attach an emotional meaning to different events but the reality is that these events don't carry any meaning at all. It's the meaning we give them that causes the negative feelings.

Let's take a general scenario as an example. If someone you know walked past you without saying hello, you would probably jump to the conclusion that they were deliberately ignoring you when in fact they might have been distracted by their own personal issues. It's a reasonable explanation as to why they didn't acknowledge you, yet the chances are you would have immediately assumed that you were the reason they were not speaking to you.

Let's say a customer leaves a nasty review on your social media page. Do you take it personally? No. You take a step back and cut through the negative element of the comment so that you can establish what the actual complaint is. Don't pay attention to the negative embellishments, e.g. ‘This is the WORST restaurant I have ever had the misfortune of eating in.’ Remember, people will always decorate their sentences that bit more when they are angry or upset, and this is especially the case when it comes to writing a negative review, so don't let their choice of words get to you. Once you have worked out what their complaint is, acknowledge it, apologize if necessary, and make amends with the customer so that they leave the conversation with a different perspective of your establishment. These heated exchanges can be tough, and very often they end up feeding the disempowering stories you have already been telling yourself. (‘I’m not a good enough business person’, etc.) Be mindful of this. Don't give these incidents the power to fuel the relative truths you tell yourself. Instead, focus on the changes you can implement so that there won't be a repeat of the complaint voiced by the previous customer.

Reframe the Meaning

Once you stop attaching a meaning to incidents and events, the negative feelings and accompanying stress tend to disappear. Easier said than done, I know, but it's worth taking the time to break the habit over the next six weeks. The next time you find yourself hurt or offended by someone, take a step back and look at it objectively. You are responsible for shaping your identity, no one else. Think it's too late to change who you are? You're wrong!

When it comes to self-belief, few can rival the aforementioned poster boy Conor McGregor. He's known for his bold statements and unshakeable self-belief, but this wasn't an attitude he adopted only when things started to go well in his career. He was like that long before he became a household name and definitely long before the celebration cheers for him sent tremors through Las Vegas. His mind-set is the very reason his career is going so well. He envisioned himself one day being a world champion even back when he was unemployed and on state benefits. Even today, McGregor will never say that he hopes to win a fight, he will tell you with 100% conviction that he is going to win the fight. He's not just talking the talk either. When he sets his mind on a goal, he follows it up with the necessary action.

Notice how it all comes back to action?

I am Enough

Deep down, most people think they're not enough. This goes back to childhood. When you're a child, everything is good until you hit age 4 or 5 and you have to start listening to instructions. You go from being able to do what you want and having free reign to suddenly being ordered about.

Maybe your parents were tired after working long hours and often shushed you. Suddenly you started to think ‘my voice doesn't matter’, when in actual fact it wasn't you at all. Still, you associated a meaning with it that wasn't entirely accurate and it stuck. The more it happened, the more it thwarted your opinion of yourself.

Motivational speaker Marissa Peer has a great technique when it comes to enforcing a necessary self-reminder that you are enough. (I say ‘enforcing’ because most of us refuse downright to believe we are enough.) Marissa always advises people to write ‘I am enough’ in lipstick on their mirrors and then leave it there. It's the one place you are guaranteed to see it regularly. When I first heard of this technique, yes I thought it was kind of crazy, but I had nothing to lose by trying it out and deciding for myself whether or not it worked. It's only in recent years that I have become more open to these types of techniques.

Prior to having experienced Marissa's technique for myself, I probably would have regarded it as fluffy nonsense, but I have to say it did make a difference to my mind-set. If you decided to give this technique a try, and I recommend that you do, ensure that you make a conscious effort to read it out to yourself each time you see it, otherwise it loses its effectiveness and becomes something you overlook and eventually forget about.

Before you move on to the next chapter, I want you to take a picture of your ‘I Am’ statement and save it as your laptop screensaver, phone wallpaper, or pin it somewhere you will see it and heed it daily.

Most of us have inner critics with a lot to say! If yours is pretty yappy, then you can't afford not to do this.

Now, have you completed the success rituals and core value exercises yet? If not, why are you reading on? Go back and complete them.

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