-
Buy, Lie, and Sell High: How Investors Lost Out on Enron and the Internet Bubble
Author D. Quinn Mills
In Buy, Lie, and Sell High, Harvard Business School Professor Daniel Quinn Mills offers the first systematic analysis of both the Internet stock bubble and the Enron scandal. Drawing upon extensive new research and insider interviews, Mills uncovers both systemic ca....
Release Date 2002/06 -
Customer Culture: How FedEx® and Other Great Companies Put the Customer First Every Day
Author Michael D. Basch
Everyone talks about creating a "customer-centered culture." In CustomerCulture: How FedEx and Other Great Companies Put Their Customer First Every Day, the executive who pioneered FedExÕs legendary customer culture shows exactly how to go beyond talk and make it ha....
Release Date 2002/06 -
Leading Strategic Change: Breaking Through the Brain Barrier
Author Hal B. Gregersen , J. Stewart Black
Most organizations that seek to change fail. The central reason: employees are relying on obsolete "mental maps" that prevent them from observing changes in their business environment, responding effectively, or following through on changes they've begun. In Leadin....
Release Date 2002/06 -
Creating Regional Wealth in the Innovation Economy: Models, Perspectives, and Best Practices
Author Dr. Daniel Rouach , Jeff Saperstein
Drawing on extensive new research through dozens of interviews with entrepreneurial champions in diverse sectors, Creating Regional Wealth in the Global Innovation Economy pinpoints the key reasons why some locations succeed in the quest to become centers of technol....
Release Date 2002/06 -
Author Roger Schwarz
When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical acclaim and became a landmark in the field. The book is a classic work for consultants, facilitators, managers, leaders, trainers, and coaches--anyone whose role is t....
Release Date 2002/06 -
Winning Through Innovation: A Practical Guide to Leading Organizational Change and Renewal
Author Charles A. O'Reilly , Michael L. Tushman
Tushman and O'Reilly examine how leadership, culture, and organizational architectures can be both important facilitators of innovation and, not uncommonly, formidable obstacles. They demonstrate how to clarify today's critical managerial problems, use culture and....
Release Date 2002/06 -
Leadership in Action: Getting to the Roots of Conflict with Your Boss
Author Elinor Johnson , Davida Sharpe
Conflict with the boss can prevent managers from effectively contributing to their organizations. But if it's clearly understood and skillfully managed, conflict can actually become a positive.
Release Date 2002/06 -
Leadership in Action: The Right Start - A Team's First Meeting is key
Author Sonya Prestridge , Kim Kanaga
A well-planned and well-executed first meeting is crucial to team success. It can create a sense of camaraderie, lay the groundwork on which team members build trust, and clarify the team's mission, goals, and processes.
Release Date 2002/06 -
Managerial Effectiveness in a Global Context
Author Jennifer Deal , Chris Ernst , Maxine Dalton , Jean Brittain Leslie
The rapid expansion of globalization and multinational corporations means more and more managers work across the borders of multiple countries. Some of them are expatriates; most are not. And although many of these managers are not wrestling with the issues of reloc....
Release Date 2002/06 -
Author Frank Lekanne Deprez , Rene Tissen
What would happen if you could achieve business success without owning any assets, but could simply enjoy the benefits of them? What if companies were able to react instantly to changing circumstances by operating in negative time? What if you didn't need mana....
Release Date 2002/05 -
Author Rob Thomsett
Project management for today's complex, chaotic business environments.XPM: the first radically new approach to project management in decades!Designed from the ground up for today's high-speed, fast-changing projectsRefocusing project management focused on people, ....
Release Date 2002/04 -
Requirements by Collaboration: Workshops for Defining Needs
Author Ellen Gottesdiener
“I spend much time helping organizations capture requirements and even more time helping them recover from not capturing requirements. Many of them have gone through some motions regarding requirements as if they were sleepworking. It’s time to wake up and do it rig....
Release Date 2002/04 -
Securities Operations: A Guide to Trade and Position Management
Author Michael Simmons
The only comprehensive account of operational risk in securities settlementsSecurities Operations focuses on the settlement aspects of a securities transaction. As financial analysts make a greater effort toward quantifying and managing operational risk, they are pa....
Release Date 2002/04 -
The Five Dysfunctions of a Team: A Leadership Fable
Author Patrick M. Lencioni
In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he tu....
Release Date 2002/04 -
New Directions in Supply Chain Management
Author Ram Ganeshan , Tonya Boone
Technology has introduced dramatic new efficiencies to supply chain design, management, and control--but only to those who can open their minds to these new methods and strategies. This book presents innovative articles from eighteen of today's top young Ph.D. sch....
Release Date 2002/04 -
Business Letters for Busy People
Author Jim Dugger
Includes Interactive CD Rom with Hundreds of LettersFree yourself from worrying about the “right” word or phrase, or the “right” format. Get all of your correspondence done quickly and painlessly.This thoroughly revised and updated fourth edition is a handy, quick-r....
Release Date 2002/04 -
Leadership in Action: Back to the Future: Putting Innovation Efforts on Solid Ground
Author James Michalski , Steven A. Wilson , David Hardy , Jack Hipple
The experiences of some former innovation champions contain lessons that can be used to plan and execute innovation efforts better the next time around.
Release Date 2002/04 -
Leadership in Action: Issues and Observations - Two Ways About it - Learning to Deal with Ambiguity
Author Don W. Prince
Because even with ambiguity, one thing is certain: in today's increasingly complex, perpetually changing, ever-more-diverse world, life and work will get only more ambiguous.
Release Date 2002/04 -
IT Payoff, The: Measuring the Business Value of Information Technology Investments
Author Rajiv Kohli , Sarv Devaraj
Does technology really add value? If so, when? What's the best way to quantify and maximize technology ROI? The IT Payoff gives you powerful new tools for answering critical technology investment questions. Discover where technology can add the greatest value; when....
Release Date 2002/03 -
Planning Smarter: Creating Blueprint-Quality Software Specifications
Author Tyson Gill
Software planning and specification development: no fluff—just results!Create better specifications-with less complexity, and less work!Best practices that work with any language or development environmentCD-ROM exclusive: Software Blueprinter, a powerful software a....
Release Date 2002/03 -
Business Rules and Information Systems: Aligning IT with Business Goals
Author Tony Morgan
Information systems often fail because their requirements are poorly defined. This book shows IT professionals how to specify more precisely and more effectively what their systems need to do. The key lies in the discovery and application of what are called business....
Release Date 2002/03 -
Agile Software Development Ecosystems
Author Jim Highsmith
In a highly volatile software development environment, developers must be nimble, responsive, and able to hit a moving target--in short, they must be agile. Agile software development is designed to address this need for speed and flexibility. Agility describes a ho....
Release Date 2002/03