INDEX
- Achor, Shawn, 33, 77, 105
- action, 95; as antidote for anxiety, 96, 128; positive, 31–32
- adaptability, 82, 88, 117; of the brain, 75–76, 83; of Khan, 83–84
- adrenal fatigue, 53
- advantage, happiness, 33, 82
- Africa, burnout in, 15
- After the Shock (Sansbury), 60
- Age of Burnout, 3, 11, 49
- Aha moments, 36, 37, 38, 45, 55
- Ahhhh moments, 111; breakthroughs as, 36, 55, 97; of Gerbyshak, 125; of Sansbury, 104
- Anarchis, 118
- anxiety, 39, 114; action as antidote for, 96, 128; student, 14; workplace, 15
- Armour, J. Andrew, 90
- articles and data on burnout, 16
- Asimov, Isaac, 118
- assessment, burnout, 17–18
- assignments, negotiating, 100
- attitude, 119
- attrition, 14
- Australia, burnout in, 14
- authentic success, 126
- balance, 5
- Ban Breathnach, Sarah, 126
- Ben & Jerry’s Ice Cream, 115
- big picture, of work, 55–56
- body, 45–54, 84, 109–110
- Borge, Victor, 114
- boundaries, 95–96, 104; horse sense and, 98–100
- brain, 73–74, 84; adaptability of, 75–76, 83; heart connection to, 90; humor connection to, 114; training, 40–41
- brain baloney, 73–74, 81, 83–84
- breakdown, physical and mental health, 61
- breakouts, 3, 96, 129; Aha moments created by, 36, 37, 38, 45, 55; context and, 62; potential, 56
- breakthroughs, 3–4, 5, 19, 45, 96; Ahhhh moments as, 36, 55, 97; body and, 50; energy and, 36; Gerbyshak, 94; Jesse, 87; Khan, 126; organizations and, 79; Sansbury, 125. See also specific topics
- Bridges, Jeff, 55
- Brown, Brené, 19, 103
- Brown, Les, 104
- Brown, Stuart, 117, 118
- Buber, Martin, 121
- Buechner, Frederick, 124
- building resilience, 4, 6, 11, 36, 128
- Building Resilience for Success (Cooper, Flint-Taylor, and Pearn), 28
- burnout: Age of Burnout, 3, 11, 49; articles and data on, 16; assessment, 17–18; definitions of, 12, 37; dimensions of, 1–2; as global epidemic, 13–16; of Jackson, 21, 52–53, 92; of Khan, 20–21, 52; of Sansbury, 60–61, 62. See also specific topics
- Burn Out (Freudenberger), 12
- Burnout Gamble, The (Khan), 20
- Business Insider, 102
- Buxman, Karyn, 114–115, 116
- caregiving, 24; elder care, 60, 103, 104–105, 106; of Sansbury, 103–104, 117
- CAT scan, 96–97
- Charney, Dennis, 39–40
- check, assess, and take action (CAT scan), 96–97
- Chesterton, G. K., 114
- Childre, Doc, 90–91
- children, 37–38, 120–121
- choices, 6, 66–67, 76–77, 107
- clutter, 110–112
- Collins, Jim, 31–32
- commitment, 129
- communication, 28
- company culture, 33–34
- compartmentalization, of life, 19
- connections, 25, 36–37, 83, 89, 105; head, 81; heart and brain, 90; human, 23–24; humor and brain, 114
- context, 62
- control, 28, 95–97, 106–108
- Cooper, Cary, 28
- cortisol, 109
- courage, 92
- course correction, of life, 50, 52
- creativity, 118
- culture, company, 33–34
- Darwin, Charles, 75–76
- Das BurnOut! (musical), 14
- data, and articles on burnout, 16
- David (pseudonym), 45–46
- decluttering, 99–100, 110, 111–112
- Deep Work (Newport), 99
- definitions: of burnout, 12, 37; of resilience, 35–36
- depression, 15, 16, 26, 37; play as opposite of, 117
- Depression, the, 66–67
- devotion, 12–13
- difficult people, 30, 59
- Digital Minimalism (Newport), 99
- dimensions, of burnout, 1–2
- distress, 39
- Divine Comedy, 65
- Dweck, Carol, 40
- earthquakes, 107
- East Asia, 15
- Einstein, Albert, 37, 45, 73
- elder care, 60, 103, 104–105, 106
- emails, 29
- emotional self-management, 90
- energy, 1, 89, 101; breakthroughs and, 36; controlling, 95–97; heart, 90–91, 93–94; humor and, 114–117; sources of, 4, 37, 67–68
- enough, 67, 126–127
- environment, workplace, 27
- environmental services, 78
- epidemic, burnout as global, 13–15
- equality, 5
- Erhardt, Moritz, 46–47
- Europe, 14
- eustress, 39
- exercise: group exercises, 25, 31–32; physical, 18, 50, 51, 109–110
- exhaustion, 2, 15, 46–47, 49, 99
- experiment, houseplant, 26
- extending your hands, 103–106
- Gerbyshak, Phil, 56–57, 93, 94, 124–125
- Get Rid of Stupid Stuff (GROSS), 32
- Gibran, Kahlil, 78, 123–124
- Giulioni, Julie Winkle, 79
- global epidemic, 13–16
- global financial institutions, 47
- goal setting, reverse, 80–82
- Good Doctor, The (Lee), 124
- Good to Great (Collins), 31
- GROSS, 32
- group exercises: Inside Scoop, 25; Mars Group, 31–32
- growing, 36
- growth mindset, 40–41, 82
- Guardian, The (newspaper), 47
- Guarneri, Mimi, 90–91
- guidance, 104
- hands, 4, 37, 98–100, 102; controlling energy and, 95–97; extending, 103–106; know, feel, do technique, 100–101
- Haney, Lee, 109
- happiness, 26
- happiness advantage, 33, 82
- Happiness Advantage, The (Achor), 77, 105
- Harvard Business Review, 25
- head, 4, 37, 62, 73, 84; intelligent optimism of, 86–88; negative self-talk of, 85–86; outmoded thinking of, 74–75; reverse goal setting and, 80–82; seeking help and, 82–83; signature strength and, 77–79; words and, 76–77
- heart, 4, 37; brain connection to, 90; energy of, 90–91, 93–94; heart rate variability, 91; intuition of, 91–92; power of, 89–90
- heart brain, 90
- HeartMath Institute, 90–91
- heart rate variability (HRV), 91
- Heart Speaks, The (Guarneri), 90
- help, seeking, 17, 82–83
- Help Them Grow or Watch Them Go (Kaye and Giulioni), 79
- Heraclitus (philosopher), 35–36
- history, personal, 20
- hormones, 106, 114
- horse sense, boundaries and, 98–100
- hospice, 115, 125
- houseplant experiment, 26
- How to Write a Business Plan (program), 81–82
- HRV, 91
- Huffington, Arianna, 48, 101–102
- human connections, 23–24
- human definition, of resilience, 36
- humor, 4, 37, 117–121; brain connection to, 114; of Jackson, 116; of Lincoln, 113; positive energy and, 114–117. See also play
- Hurston, Zora Neale, 5
- Kabat-Zinn, Jon, 108
- karojisatsu (suicide related to overwork), 15
- karoshi (burnout), 15
- Kaye, Beverly, 79
- Kelleher, Herb, 119
- Keller, Helen, 86
- Kennedy, John F., 27
- Khan, Hamza, 83–84, 121, 126; burnouts of, 20–21, 52
- Kierkegaard, Søren, 64
- Kim, Yunha, 109
- kindness, random acts of, 106
- know, feel, do technique, 100–101
- Kondo, Marie, 110, 111–112
- Langer, Ellen, 26
- leaders, 27–32, 33
- learning: from others, 6, 52–54; resilience, 39–40
- Lee, Thomas H., 124
- legacy, 123
- levity, 114
- life, 73; compartmentalization of, 19; course correction of, 50, 52; periods of, 5, 55, 60, 103
- Life-Changing Magic of Tidying Up, The (Kondo), 110
- Lincoln, Abraham, 113
- listening, 48, 49
- log, of time, what, and who, 96–97
- loneliness, 18, 23, 93
- Love It Don’t Leave It (Kaye), 79
- management, 2
- Man’s Search for Meaning (Frankl), 76
- Mars Group (group exercise), 31–32
- Marti, Mollie, 7
- Maslach, Christina, 13
- Maslach Burnout Inventory, 13
- material choices, 66–67
- McDargh, Eileen, 12, 69, 74
- McRaven, William H., 127–128
- meaning, 37, 128–129; enough and, 126–127; lack of, as trigger, 25–26; why and, 123–124, 125–126
- meaningless, work as, 12, 80
- meditation, mindfulness, 108–109
- meetings, 29, 100–101
- Microsoft, 102
- Millicent (pseudonym), 85
- Milton, John, 73–74
- mindfulness meditation, 108–109
- Mindset (Dweck), 40
- mindsets, 40–41, 82
- minimalism, 112
- mirth, 116, 117
- multitasking, 22
- Murray, William Hutchison, 128–129
- Murthy, Vivek, 25
- O’Connor, Flannery, 6
- Oliver, Mary, 129
- optimism, intelligent, 86–88
- organizational resilience, 41
- organizations, 3, 11, 74; breakthroughs and, 79; company culture, 33–34; leaders and, 27–32, 33; positive actions, 31–32
- organized religion, 64
- others, learning from, 6, 52–54
- outdoors, 120–121
- outmoded thinking, 74–75
- overworking, 13–15, 29–30
- oxytocin, 106
- pacing, body, 47–48
- Paradise Lost (Milton), 73–74
- past paralysis, 74
- Pearn, Michael, 28
- people, difficult, 59
- People First tagline, 119
- periods of life, 5, 55, 60, 103
- personal history, 20–21
- perspective, 113, 116
- physical body, 45–47
- physical conditions, from stress, 46–47
- physical exercise, 18, 50, 51, 109–110
- Picoult, Jodi, 35
- Pitlik, Noam, 127
- play, 17, 117–121; of Khan, 121; of Sansbury, 120
- Play (Brown), 118
- positive actions, 31–32
- positive energy, 114–117
- positive relationships, 93–94
- post-traumatic growth (PTG), 7
- post-traumatic stress disorder (PTSD), 7
- potential, 125
- potential breakouts, 56
- power, of the heart, 89–90
- power grid, 37
- Power of Meaning, The (Smith), 26
- Power of Now, The (Tolle), 68
- practices, workplace, 28–30
- prayer, 64
- prefrontal cortex, 40
- present, the, 69
- programs, wellness, 28
- Psychology Today, 13–14
- PTG, 7
- PTSD, 7
- Pygmalion effect, 80
- random acts of kindness, 106
- recreation, 118
- red-ant thinking, 85–86
- reduction of stress, 108–109
- redundancy, 30
- Reeve, Christopher, 40–41
- reframing, 115
- refuel, recharge, and reclaim, 4, 7, 68, 95, 101, 128
- relationships, 59–62, 93–94; work, 29
- religion, organized, 64
- requests, boundaries on, 100
- requisite variety, 75, 77, 79, 86–88
- resilience, 38; building, 4, 6, 11, 36, 128; definitions of, 35–36; growth mindset and, 40–41; learning, 39–40; organizational, 41
- Resilience (Southwick and Charney), 39–40
- retreats, silent, 64
- Return to Love, A (Williamson), 126–127
- reverse goal setting, 80–82
- Rodin, Judith, 26
- Rosenthal, Robert, 80
- Rumi, 89
- Saint-Exupéry, Antoine de, 91
- Sansbury, Becky: Ahhhh moments of, 104; breakthrough, 125; burnout of, 60–61, 62; caregiving, 103–104, 117; play of, 120; seeking help, 82
- saying no, 98
- Scientific American, 23
- Scottish Himalayan Expedition, The (Hutchison), 129
- security, job, 28
- seeking help, 17, 82–83
- self-management, emotional, 90
- self-talk, 49–52, 85–86
- services, environmental, 78
- siblings, 104–105
- signature strength, 77–79
- silent retreats, 64
- Simple Abundance (Ban Breathnach), 126
- Simple Habit (app), 109
- Simplicity Survival Handbook, The (Jensen), 101
- sitting, 51
- sleep, 49–50, 51
- smart phones, 22, 23
- Smith, Emily Esfahani, 26
- social support, 105
- soul, 63–64
- sources of energy, 4, 37, 67–68
- Southwest Airlines, 119
- Southwick, Stephen, 39–40
- spirituality, 63, 64
- statistics, 13–15
- “stop, look, and listen,” 3, 45, 57, 73
- stopping, 19, 50
- strength, 77–80
- stress, 1, 13–15, 38–39; physical body and, 46, 84; reduction of, 108–109
- Stress Reduction Clinic, University of Massachusetts Medical School, 108
- student anxiety, 14
- stuff, 63, 65–68, 93, 110
- success, authentic, 126
- suicide, 15, 16, 26
- support, 106; networks, 103–105; social, 105
- surveys, 17–18
- “Surviving & Thriving with Difficult People” class, 59
- technique, know, feel, do, 100–101
- technology, 22, 23, 99
- Teilhard de Chardin, Pierre, 63
- Tew, Robert, 111
- thinking, 87; outmoded, 74–75; red-ant, 85–86
- Thoreau, Henry David, 95
- Thrive (Huffington), 48
- Thrive Global, 48
- “Thrive Time,” 101–102
- time, 69, 84, 95, 96–97
- time, what, and who log, 96–97
- Tolle, Eckhart, 68
- triggers, 19–20; caregiving, 24; human connections, 23–24; lack of meaning, 25–26; personal history and voices, 20–21; technology, 22, 23
- Tuff, Chris, 32–33
- Turner, Tina, 21
- 22squared (ad agency), 32–33
- Wall Street Journal, 22
- “want” and “need,” 65
- Washington, George, 66
- wellness programs, 28
- Wells, H. G., 123
- WHO, 1, 16
- why, 123–124, 125, 126
- Williamson, Marianne, 126–127
- Winfrey, Oprah, 98
- words, 75–77
- work, 56–57, 79; big picture of, 55–56; jobs contrasted with, 77, 78; as meaningless, 12, 80
- Work for a Living & Still Be Free to Live! (McDargh), 12
- “Work-Life Challenge” trial, 102
- workload, 28
- workplace: anxiety, 15; environment, 27; practices, 28–30
- workplace wellness, 28
- work relationships, 29
- workweek, 102
- World Economic Forum, 48
- World Health Organization (WHO), 1, 16
- writing, 6, 33, 55–56, 67, 100–101
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