[1] Organizational Culture and Leadership, Third Edition; Schein, E. H.; Copyright © 2004, Jossey-Bass. Reprinted with permission of John Wiley & Sons, Inc.
[1] We use these organizational initials throughout Section I, “The Basics,” and do not want you to get lost in them! PwCC is the consulting organization IBM purchased. BIS is the consulting business unit that existed within IBM before the PwCC acquisition. BCS—Business Consulting Services—is the current integrated consulting business unit.
[1] BCS—Business Consulting Services—is IBM’s current integrated consulting business unit.
[1] As a refresher: PwCC is the consulting organization IBM purchased. BIS is the consulting business unit that existed within IBM before the PwCC acquisition. BCS—Business Consulting Services—is the current integrated consulting business unit.
[1] As a refresher: PwCC is the consulting organization that IBM purchased. BIS is the consulting business unit that existed within IBM before the PwCC acquisition. BCS—Business Consulting Services—is the current integrated consulting business unit.
[1] Our meaning of the unseen hand is simpler than Adam Smith’s concept of the invisible hand. We are referring to the undocumented guidance and rules that compel people to act in particular ways.
[2] As a refresher: PwCC is the consulting organization IBM purchased. BIS is the consulting business unit that existed within IBM before the PwCC acquisition. BCS—Business Consulting Services—is the current integrated consulting business unit.
[1] As a refresher: PwCC is the management consulting organization IBM purchased. BIS is the management consulting business unit that existed within IBM before the PwCC acquisition. BCS—Business Consulting Services—is the current integrated consulting business unit.
[1] BCS—Business Consulting Services—IBM’s current integrated consulting business unit.
[1] Some experts use interorganizational relationships to overcome terminology overlaps. For simplicity, we use alliance for any type of interorganizational relationship and partner for the parties.