Acknowledgments

Big hugs of appreciation to the following for your ideas, input, inspiration, feedback, and encouragement:

Marie Benesh
Esther Derby
Valla Dana Fotiades
Ellen Gottesdiener
Paul Jacobson
Jean McLendon
Helen Osborne
Johanna Rothman
David Schmaltz
Patricia Snipp
Robert Snipp
Eileen Strider
Wayne Strider
Jerry Weinberg
Doug Whittle

and of course,
Howard Karten

Thank you to my many clients for inviting me to consult with you and to provide seminars and presentations for your organization. In the stories and examples I’ve presented in this book, I’ve changed all names and revealing circumstances to protect . . . well, you know. If you think you recognize yourself in a particular story, read on—it might actually be another story that’s about you.

Wendy Eakin, David McClintock, Jessica Stein, Ben Deutsch, Vincent Au, and Nuno Andrade at Dorset House Publishing, my heartfelt appreciation for your diligent and caring attention to both my concepts and my commas.

Mark Tatro, special thanks for cartoons that are so clever and laugh-out-loud funny that you inspire me to keep on writing so that you can continue to provide the artwork.

N.K.

April 2002

Randolph, Massachusetts