Endnotes

  1. 1. Hand, T. (2002). Choosing the right recruiter. Network World, 19, 41.

  2. 2. The Controller’s Report. (2002, March). Working alternatives to job cuts: The latest strategies for preserving human capital.

  3. 3. Managing HR Information Systems. (2002). Three companies reveal how they use employ! to cut hiring paperwork. January Newsletter, 1, 12–14.

  4. 4. Managing HR Information Systems. (2001). Automating recruitment: How to select and implement the best new recruiting app. December Newsletter, 1, 11–14.

  5. 5. See, for example, Rothwell, W. J., and Kazanis, H. C. (1988). Strategic human resources planning and management. Upper Saddle River, NJ: Prentice Hall; Bartholomew, D. J., and Forbes, A. F. (1979). Statistical techniques for manpower planning. Chichester, England: Wiley-Interscience; Heneman, H. G., III, and Sandver, M. G. (1977). Markov analysis in human resource administration: Applications and limitations. Academy of Management Review, 2(4), 535–542; Burack, E. H., and Mathys, N. J. (1987). Human resource planning: A pragmatic approach to manpower staffing and development. Lake Forest, IL: Brace-Park.

  6. 6. Cardy, R. L., and Carson, K. P. (1996). Total quality and the abandonment of performance appraisal: Taking a good thing too far? Journal of Quality Management, 1, 193–206.

  7. 7. Adler, L. (2005). The 2X factor: The real cost of bad hiring. China Staff, 11, 27.

  8. 8. Graham-Leviss, K. (2012). A targeted hiring methodology can hit the bulls-eye in recruiting sales professionals. Employment Relations Today, 38, 9–17.

  9. 9. McKinney, W. R., Bartlett, K. R., and Mulvaney, M. A. (2007). Measuring the costs of employee turnover in Illinois park and recreation agencies: An exploratory study. Journal of Park and Recreation Administration, 25, 50–74.

  10. 10. Waldman, J. D., Kelly, F., Arora, S., and Smith, H. L. (2010). The shocking cost of turnover in health care. Health Care Management Review, 35, 206–211.

  11. 11. Hinkin, T. R., and Tracey, J. B. (2000). The cost of turnover: Putting a price on the learning curve. Cornell Hotel and Restaurant Administration Quarterly, 41, 14–21.

  12. 12. Adapted with permission from Hinkin, T. R., and Tracey, J. B. (2000). The cost of turnover: Putting a price on the learning curve. Cornell Hotel and Restaurant Administration Quarterly, 41, 14–21.

  13. 13. O’Reilly, C. A., and Chatman, J. (1994). Working smarter and harder: A longitudinal study of managerial success. Administrative Science Quarterly, 39, 603–627.

  14. 14. Balthazard, C. (2008). The kids are alright. Canadian Grocer, 122, 24.

  15. 15. Rynes, S. L. (1991). Recruitment, job choice, and posthire consequences: A call for new research directions. In M. D. Dunnette and L. M. Hough (Eds.), Handbook of industrial and organizational psychology (2nd ed.), Vol. 2, 399–444. Palo Alto, CA: Consulting Psychologists.

  16. 16. Ibid.

  17. 17. Arnold, J. T. (2007). Customers as employees. HRMagazine, 52, 76–81.

  18. 18. Human Resource Department Management Report. (2002). What’s your department’s policy on rehiring laid-off employees? Institute of Management and Administration February Newsletter, 1, 13–14.

  19. 19. Walsh, M. (2007, May 31). Border patrol recruiters target military at job fair. Knight Ridder Tribune Business News, 1.

  20. 20. Arnold, J. T. (2007). Customers as employees. HRMagazine, 52, 76–81.

  21. 21. Taylor, A. (2008, May 7). Fears spark shift to temp workers. Financial Times, 3.

  22. 22. Perry, P. (2002). Battle for the best: What works today in recruiting top technical talent. Research Technology Management, 45, 17(5).

  23. 23. Sackett, P. R., and Arvey, R. D. (1993). Selection in small settings. In N. Schmitt and W. C. Borman (Eds.), Personnel selection in organizations. San Francisco: Jossey-Bass.

  24. 24. Wanous, J. P. (1992). Organizational entry (2nd ed.). Reading, MA: Addison-Wesley.

  25. 25. Grossman, R. J. (2005). The truth about the coming labor shortage: Confusing predictions and data are clouding the real picture of tomorrow’s labor supply. HR Magazine, 50, 46.

  26. 26. Golden, J. (2007). Sweet success. Westchester Country Business Journal, 46, 1.

  27. 27. Evans, T. (2005). Companies walk a fine line in recruiting minorities. The Houston Chronicle, Business section, 1.

  28. 28. Laab, J. J. (1991, May). Affirmative outreach. Personnel Journal, 86–93.

  29. 29. Walker, J. W. (1990, December). Human resource planning, 1990s style. Human Resource Planning, 229–230.

  30. 30. Becker, T. (2007). Library can be useful tool when organizing resume. Boulder County Business Report, 26, 13A.

  31. 31. Hunter, J. E., and Hunter, R. F. (1984). Validity and utility of alternative predictors of job performance. Psychological Bulletin, 96, 72–98.

  32. 32. Heneman, H. G., III, Heneman, R. L., and Judge, T. A. (1997). Staffing organizations. Middleton, WI: Mendota House/Irwin.

  33. 33. Kleiman, L. S., and Faley, R. H. (1985). The implications of professional and legal guidelines for court decisions involving criterion-related validity: A review and analysis. Personnel Psychology, 38, 803–833.

  34. 34. Heneman, H. G., and Judge, T. A. (2009). Staffing organizations (6th ed.). Boston: Irwin/McGraw-Hill.

  35. 35. Ibid.

  36. 36. Muchinsky, P. M. (1979). The use of reference reports in personnel selection: A review and evaluation. Journal of Occupational Psychology, 52, 287–297.

  37. 37. Aamodt, M. G., Bryan, D. A., and Whitcomb, A. J. (1993). Predicting performance with letters of recommendation. Public Personnel Management, 22, 81–90.

  38. 38. Peres, S. H., and Garcia, J. R. (1962). Validity and dimensions of descriptive adjectives used in reference letters for engineering applicants. Personnel Psychology, 15, 279–296.

  39. 39. Taylor, P. (1999). Providing structure to interviews and reference checks. Workforce Tools (supplement to Workforce), 7, 10.

  40. 40. Russell, C. J., Mattson, J., Devlin, S. F., and Atwater, D. (1990). Predictive validity of biodata items generated from retrospective life experience essays. Journal of Applied Psychology, 75, 569–580.

  41. 41. Kethley, B., and Terpstra, D. E. (2005). On analysis of litigation associated with the use of the application form in the selection process. Public Personnel Management, 34, 357–375.

  42. 42. Hunter, J. E. (1986). Cognitive ability, cognitive aptitudes, job knowledge, and job performance. Journal of Vocational Behavior, 29, 340–362.

  43. 43. Bounds, G. M., Dobbins, G. H., and Fowler, O. S. (1995). Management: A total quality perspective. Cincinnati, OH: South-Western.

  44. 44. Marelli, A. F. (2005). The performance technologist’s toolbox: Work samples. Performance Improvement, 44, 4.

  45. 45. Harville, D. L. (1996). Ability test equity in predicting job performance work samples. Educational and Psychological Measurement, 56, 344–348.

  46. 46. Hogan, J., and Quigley, A. (1994). Effects of preparing for physical ability tests. Public Personnel Management, 23, 85–104.

  47. 47. Landy, F. J. (2005). Some historical and scientific issues related to research on emotional intelligence. Journal of Organizational Behavior, 26, 411–424.

  48. 48. Daus, C. S., and Ashkanasy, N. M. (2005). The case for the ability-based model of emotional intelligence in organizational behavior. Journal of Organizational Behavior, 26, 453–466.

  49. 49. Conte, J. M. (2005). A review and critique of emotional intelligence measures. Journal of Organizational Behavior, 26, 433–440.

  50. 50. Ibid.

  51. 51. Guion, R. M., and Gottier, R. F. (1965). Validity of personality measures in personnel selection. Personnel Psychology, 18, 135–163.

  52. 52. Bernardin, H. J., and Beatty, R. W. (1984). Performance appraisal: Assessing human behavior at work. Boston: Kent.

  53. 53. Landy, F. J. (1989). The psychology of work behavior (4th ed.). Pacific Grove, CA: Brooks/Cole.

  54. 54. Guion, R. M., and Gottier, R. F. (1965). Validity of personality measures in personnel selection. Personnel Psychology, 18, 135–163.

  55. 55. Kleiman, L. S., and Faley, R. H. (1985). The implications of professional and legal guidelines for court decisions involving criterion-related validity: A review and analysis. Personnel Psychology, 38, 803–833.

  56. 56. Viswesvaran, C., Deller, J., and Ones, D. S. (2007). Personality measures in personnel selection: Some new contributions. International Journal of Selection and Assessment, 15, 354–358.

  57. 57. Funder, D. C., and Dobroth, J. M. (1987). Difference between traits: Properties associated with inter-judge agreement. Journal of Personality and Social Psychology, 52, 409–418.

  58. 58. Digman, J. M. (1990). Personality structure: Emergence of the five-factor model. Annual Review of Psychology, 41, 417–440; Goldberg, L. R. (1993). The structure of phenotypic personality traits. American Psychologist, 48, 26–34.

  59. 59. Barrick, M. R., and Mount, M. K. (1991). The big five personality dimensions and job performance: A meta analysis. Personnel Psychology, 41, 1–26; Digman, J. M. (1990). Personality structure: Emergence of the five-factor model. Annual Review of Psychology, 41, 417–440; Hogan, R. (1991). Personality and personality measurement. In M. D. Dunnette and L. M. Hough (Eds.), Handbook of industrial and organizational psychology (2nd ed.), Vol. I. Palo Alto, CA: Consulting Psychologists.

  60. 60. Barrick, M. R., and Mount, M. K. (1991). The big five personality dimensions and job performance: A meta analysis. Personnel Psychology, 41, 1–26.

  61. 61. Haaland, D. E. (2005). Who’s the safest bet for the job? Find out why the fun guy in the next cubicle may be the next accident waiting to happen. Security Management, 49, 51.

  62. 62. House, R. J., Shane, S. A., and Herold, D. M. (1996). Rumors of the death of dispositional research are vastly exaggerated. Academy of Management Review, 21, 203–224.

  63. 63. Viswesvaran, C., Deller, J., and Ones, D. S. (2007). Personality measures in personnel selection: Some new contributions. International Journal of Selection and Assessment, 15, 354–358.

  64. 64. Morgeson, F., Campion, M. A., Dipboye, R. L., Hollenbeck, J. R., Murphy, K., and Schraitt, N. (2007). Reconsidering the use of personality tests in personnel selection contexts. Personnel Psychology, 60, 683–729.

  65. 65. Terris, W., and Jones, J. W. (1982). Psychological factors relating to employees’ theft in the convenience store industry. Psychological Reports, 51, 1219–1238.

  66. 66. Bernardin, H. J., and Cooke, D. K. (1993). Validity of an honesty test in predicting theft among convenience store employees. Academy of Management Journal, 36, 1097–1108.

  67. 67. Arnold, D. W., and Jones, J. W. (2002). Who the devil’s applying now? Companies can use tests to screen out dangerous job candidates. Security Management, 46, 85.

  68. 68. Budman, M. (1993, November–December). The honesty business. Across the Board, 34–37.

  69. 69. Arvey, R. D., and Campion, J. E. (1982). The employment interview: A summary and review of recent research. Personnel Psychology, 35, 281–322; and Harris, M. M. (1989). Reconsidering the employment interview: A review of recent literature and suggestions for future research. Personnel Psychology, 42, 691–726.

  70. 70. Springbett, B. M. (1958). Factors affecting the final decision in the employment interview. Canadian Journal of Psychology, 12, 13–22.

  71. 71. Buckley, M. R., and Eder, R. W. (1988). B. M. Springbett and the notion of the “snap decision” in the interview. Journal of Management, 14, 59–67.

  72. 72. Campion, M. A., Pursell, F. D., and Brown, B. K. (1988). Structured interviewing: Raising the psychometric properties of the employment interview. Personnel Psychology, 41, 252.

  73. 73. Pursell, E. D., Campion, M. A., and Gaylord, S. R. (1980). Structured interviewing: Avoiding selection problems. Personnel Journal, 59, 907–912.

  74. 74. Wright, P. M., Licthenfels, P. A., and Pursell, E. D. (1989). The structured interview: Additional studies and a meta-analysis. Journal of Occupational Psychology, 62, 191–199.

  75. 75. See Pulakos, E. D., and Schmitt, N. (1995). Experience-based and situational interview questions: Studies of validity. Personnel Psychology, 48, 289–308.

  76. 76. Hunter, J. E., and Hunter, R. F. (1984). Validity and utility of alternative predictors of job performance. Psychological Bulletin, 96, 72–98.

  77. 77. Warmke, D. L., and Weston, D. J. (1992, April). Success dispels myths about panel interviewing. Personnel Journal, 120–126.

  78. 78. Harris, M. M. (1989). Reconsidering the employment interview: A review of recent literature and suggestions for future research. Personnel Psychology, 42, 691–726.

  79. 79. Pouliot, J. S. (1992, July). Topics to avoid with applicants. Nation’s Business, 57–59.

  80. 80. Corning, B. (1999). Seek and you may find. Accountancy, 123, 46–47.

  81. 81. McEvoy, G. M., and Beatty, R. W. (1989). Assessment centers and subordinate appraisals of managers: A seven-year study of predictive validity. Personnel Psychology, 42, 37–52.

  82. 82. Brownell, J. (2005). Predicting leadership: The assessment center’s extended role. International Journal of Contemporary Hospital Management, 17, 7–21.

  83. 83. Coulton, G. F., and Feild, H. S. (1995). Using assessment centers in selecting entry-level police officers: Extravagance or justified expense? Public Personnel Management, 24, 223–254.

  84. 84. Argetsinger, A. (1998, May 21). Principles for principals: Written exam replaces role-playing for applicants. Washington Post, M1.

  85. 85. Dayan, K., Fox, S., and Kasten, R. (2008). The preliminary employment interview as a predictor of assessment center outcomes. International Journal of Selection and Assessment, 16, 102–111.

  86. 86. Jackson, D. J. R., Stillman, J. A., and Englert, P. (2010). Task-based assessment centers: Empirical support for systems model. International Journal of Selection and Assessment, 18, 141–154.

  87. 87. Bender, J. M. (1973). What is “typical” of assessment centers? Personnel, 50, 50–57; Carrick, P., and Williams, R. (1999). Development centres—A review of assumptions. Human Resource Management Journal, 9, 77–92.

  88. 88. Gill, A. (2005, October 5). Expert’s view: Alison Gill on assessment centres. Personnel Today, 35.

  89. 89. Lopez, J. A. (1993, October 6). Firms force job seekers to jump through hoops. Wall Street Journal, B1, B6.

  90. 90. Cowan, T. R. (1987). Drugs and the workplace: To drug test or not to test? Public Personnel Management, 16, 313–322.

  91. 91. Wessel, D. (1989, September 7). Evidence is skimpy that drug testing works, but employers embrace practice. Wall Street Journal, B1, B9.

  92. 92. Brown, M. (1991, December). Reference checking: The law is on your side. Human Resource Measurements (a supplement to Personnel Journal), 4–5.

  93. 93. Hernan, P. (2002). Looking for trouble: Employee’s backgrounds face closer scrutiny in the wake of September 11. Industry Week, 251, 15(3).

  94. 94. HR Focus (2007). Background checks are on the rise. 84, 51–54.

  95. 95. Levashina, J., and Campion, M. A. (2009). Expected practices in background checking: Review of the human resource management literature. Employee Responsibilities and Rights Journal, 21, 231–249.

  96. 96. Fowler, A. (1991). An even-handed approach to graphology. Personnel Management, 23, 40–43.

  97. 97. Rafaeli, A., and Klimoski, R. J. (1983). Predicting sales success through handwriting analysis: An evaluation of the effects of training and handwriting sample content. Journal of Applied Psychology, 68, 212–217.

  98. 98. Cox, A., and Tapsell, J. (1991). Graphology and its validity in personnel assessment. Paper presented at the British Psychological Society.

  99. 99. Bianchi, A. (1996, February). The character-revealing handwriting analysis. Inc., 77–79.

  100. 100. Kleinmutz, B. (1990). Why we still use our heads instead of formulas: Toward an integrative approach. Psychological Bulletin, 107, 296–310.

  101. 101. For a review, see Gatewood, R. D., and Feild, H. S. (1994). Human resource selection. Orlando, FL: Harcourt, Brace.

  102. 102. Barkay, T. (2012). Employee volunteering: Soul, body and CSR. Social Responsibility Journal, 8, 48–62; Judge, T. A., and Cable, D. M. (1997). Applicant personality, organizational culture, and organizational attraction. Personnel Psychology, 50, 359–394.

  103. 103. Rynes, S. L. (1991). Recruitment, job choice, and posthire consequences: A call for new research directions. In M. D. Dunnette and L. M. Hough (Eds.), Handbook of industrial and organizational psychology (2nd ed.), Vol. 2, 399–444. Palo Alto, CA: Consulting Psychologists.

  104. 104. Macan, T. H., Avedon, M. J., Paese, M., and Smith, D. (1994). The effects of applicants’ reactions to cognitive ability tests and an assessment center. Personnel Psychology, 47, 715–738.

  105. 105. Steiner, D. D., and Gilliland, W. W. (2001). Procedural justice in personnel selection: International and cross-cultural perspectives. International Journal of Selection and Assessment, 9, 124–137.

  106. 106. Heneman, H. G., Huett, D. L., Lavigna, R. J., and Oston, D. (1995). Assessing managers’ satisfaction with staffing service. Personnel Psychology, 48, 163–172.

  107. 107. Cook, S. H. (1988, November). Playing it safe: How to avoid liability for negligent hiring. Personnel, 32–36.

  108. 108. Ibid.

..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset