Index

A

Access, concerns, 17, 44, 50, 51, 131–132, 169–170
Accountability, 2, 8, 10, 17, 42, 45, 49
Accounting, 39, 48
Arab countries, 40, 50, 148
Archives repository, 167–170
Archivists, 2, 8, 11, 103–104, 142
Argentina, 76
Artefacts, 22, 115, 120–121
Assumptions, 22
Attitudes, 9, 18, 34
Audit, 14, 48
Australia, 14, 16, 40, 44, 50–51, 52, 60, 73, 76, 80–81, 141–143, 147
Austria, 40, 46, 51, 151

B

Britain, 40, 46, 47, 50, 60, 81–83, 101, 147
Business process, 48

C

Canada, 76, 101
Caricatures, national, 34–35
Champion, 21, 45, 158, 164
Change, 112–114
China, 14, 46, 51, 52, 59, 138, 149
Chinese Values Survey, 59
Cloud computing, 70, 119
Collectivism, 15, 38, 52–57, 130–131, 132–133, 138–139
Communication continuum, 36–37 See also High context communication Low context communication
Computer literacy, 10, 135–137
Copyright, 35, 67, 85–87
Corporate culture, 3, 13, 26, 27, 111–122, 168–169
Cross cultural studies, 12, 13
Crusader, 45 See also Champion
Cultural dimensions, 24, 26, 37–62
Cultural heritage, 18–19

D

Decision making, 15, 40, 42, 43, 48, 55, 60, 72, 119, 143, 147, 148, 150, 155, 157, 158, 161, 164
Developing countries, 70
Digital environment, 1, 36, 45, 49, 85, 97
Digital library, 157–161
Digital Literacy, 9, 10
Digital rights management, 86–87
Diplomatics, 14
Dress code, 117–118

E

E commerce, 15, 75
Economic recession, 34
EDRMS, 47, 50, 97, 162–167
Education, 100
Electronic Document and Records Management Systems See EDRMS
Electronic records See Recordkeeping
Entertainment, 2, 8, 10
Estonia, 57, 65–67, 69
Ethics, 14, 18, 48–49, 96
Ethnic diversity, 34
European Union, 15, 66, 73, 86

F

Family model, 18, 51, 149–151, 155–156, 160–161, 165–166, 169–170
Femininity, 38, 58–59
Filing cabinets, 119
Folklore, corporate, 116
Framework, information culture, 10, 126–143
France, 40, 76
Freedom of Information, 35, 41–42, 67, 81–84
Full Bureaucracy model, 50, 148–149, 154–155, 159, 164–165, 169

G

Genealogy, 56–57
Germany, 17, 49, 51, 61, 73, 77–79, 151
Globalisation, 12, 34, 35
Government sector, 11, 42, 97, 112–114

H

Hall model, 36–37
High context communication, 36, 54–56, 132–134
Hofstede, Geert, 3, 13, 14, 23–26, 35, 37, 38–62, 146–156
Hofstede, Geert criticisms, 23–26
Hong Kong, 17, 40, 42–43, 44, 51, 52–54, 59, 60, 66, 79–80, 149
Hospital, 11, 73

I

IBM, 23–25, 38
ICT, 9, 10, 12, 17, 47, 53
Immigration, 34
Implicitly structured bureaucracy See Market model
In Search of Excellence, 19–21, 112
India, 40, 51, 149
Individualism, 15, 38, 52–57, 130–131, 132–133, 138–139
Inequality, 39
Information anarchy, 140
Information and communication technology See ICT
Information architecture, 140–141
Information Continuum, 2
Information culture, 4, 9–10, 27, 125–144
Information federalism 140
Information feudalism 140
Information flow, 40, 61
Information governance, 10, 18, 139–141
Information Literacy, 9, 10, 135–137
Information management, occupations See also archivists librarians records managers 2
Information management, purpose of, 2, 8
Information management, scope, 2, 8
Information monarchy, 140
Information related competencies, 10, 135–137
Information Silos, 16, 17
Information, sharing, 10, 17, 18, 52–54, 130–131, 132
Innovation, 45, 147, 148, 149, 150, 152, 158, 160
Interior design, 43, 117–120

J

Japan, 50, 58
Jokes, 34

L

Language, 10, 68–69, 134
Language, in house, 115–116
Latin America, 40, 50, 148
Law firm, 8, 153
Law librarian, 11
Leadership, 42, 114–115
Legislation, 9, 17, 35, 66, 72–75, 99
Librarians, 2, 8, 13, 98, 101–103 See also law librarian
Library services, 129–130, 143, 152–161
Local government, 12
Location, 9, 23, 34
Long term perspective, 38, 59–60
Low context communication, 36, 54–56, 132–134

M

Malaysia, 40, 76
Management, 9, 112
Management style, 40, 113–115
Market model, 18, 50, 146–148, 153–154, 158–159, 162–164, 168–169
Marketplace bureaucracy See Market model
Masculinity, 38, 58–59, 106
Memory sticks, 72, 119, 135
Monochronic, 36
Multilingual, 10
Multinational organisations, 12, 15, 35

N

Narratives, 115–116
National culture, 3, 13, 23–26, 27, 33–64
National culture, controversy, 34–35
Netherlands, 58
New Zealand, 40, 42, 50, 60, 76, 83, 112–114, 147

O

Occupational culture, 3, 26, 27, 93–106
Oral information, 18, 36, 133
Organisational climate, 121
Organisational culture, definition, 18–23
Organisational culture, significance, 1–2, 4
Organisational culture, strong, 19–21, 27, 48, 112
Organisational culture, weak, 21
Organisational models, 18, 49–52, 146
Organisational structure, 40, 42, 43

P

Pacific Island nations, 71–72
Personal information See privacy
Personnel bureaucracy See Family model
Pittsburgh Project, 14
Policy, 15, 16, 17, 44, 48, 66–67, 97, 136
Polychronic, 36
Power distance, 15, 38–45, 49–52, 81, 130–131
Preservation, 57, 67, 167–168
Privacy, 15, 18, 35, 67, 75–77, 133
Private sector, 11
Professional associations, 96
Professionals, 95–96
Public librarians, 12
Public sector See Government sector
Pyramid See Full Bureaucracy model

R

Rankin, Christine, 113–114
Recordkeeping, 13, 14, 16, 17, 42, 45, 48, 49, 51, 74, 82–84, 127–129, 129, 142–143, 170
Records managers, 2, 8, 11, 42, 51, 104–105, 142
Regulatory environment, 35, 51, 72–75, 135

S

Scandinavia, 58, 82
Sharing information, 10, 16, 17
Short term perspective, 38, 59–60
Singapore, 51, 52, 149
Social capital, 35
Social networking, 70, 75
South East Asian countries, 52, 76, 138
Special librarians, 11
Special library, 152–157
Staatsicherheitsdienst See Stasi
Standards, 9, 16, 49, 58, 73–75, 104–106
Stasi, 77–79
Stereotypes, national, 34–35
Storage, 70, 72, 119
Structural features, 3
Switzerland, 46, 51, 151

T

Technocratic utopia, 140
Technological infrastructure, 10, 17, 69–72, 134–135
Text, 18, 36, 43, 44, 55, 133
Time, attitudes to, 36
Training, 54, 136–138
Trans–Border Data Flow Legislation, 15
Trust, 35
Trust, information, 10, 16, 17, 43, 56, 132
Trust, systems, 10, 16, 141–143

U

Uncertainty Avoidance, 15, 38, 45–49, 49–52
United States, 52, 58, 60, 73, 101
Universities, 12, 16–18, 98–100

V

Values, 9, 17, 19, 23, 25, 26, 34, 35, 42
Vertical integration, 56
Village market See Market model

W

Warrant, 14, 22, 94–100
Web 2.0 See social networking
Well-Oiled machine model, 18, 51, 151–152, 156–157, 161, 166–167, 170
West Africa, 149
Workflow, 48, 129, 161
Workflow bureaucracy See Well-oiled machine model
Workplace, digital, 1, 9, 14, 36, 47, 70–72
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