Table of Contents

Cover image

Title page

Copyright

List of tables

About the author

Introduction

Scope and audience

Structure

Chapter 1: The significance of organisational culture

Abstract:

Introduction

Why is understanding organisational culture so important?

Organisational culture and information management – academic research

What is organisational culture?

Summary and conclusions

Chapter 2: National culture

Abstract:

Introduction

The debate surrounding national culture

Models of national culture

Hofstede’s dimensions

Summary and conclusions

Chapter 3: The structural environment

Abstract:

Introduction

Language

Regional technological infrastructure

Overview of the regulatory environment

Privacy

Freedom of information

Copyright

Conclusion

Chapter 4: Occupational culture

Abstract:

Introduction

Occupational culture

Occupational culture and information behaviours

The impact of occupational culture on information management in a university

Our occupational cultures

Conclusion

Chapter 5: Corporate culture

Abstract:

Introduction

Corporate culture – the tip of the iceberg

Management style

In-house language and narratives

Visual cues inside the organisation

External representation

Conclusions

Chapter 6: Assessing information culture

Abstract:

Introduction

Framework for assessment

Conclusions

Chapter 7: Scenarios

Abstract:

Introduction

Organisation types

Scenario one: establishing a special library service

Scenario two: developing a business case for a digital library

Scenario three: implementing an electronic document and records management system (EDRMS)

Scenario four: establishing an in-house archives repository

Conclusions

Conclusion

Index

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