In this chapter, we will see one of the biggest benefits of using an Electronic Records Management (ERM) system, namely, Search. When using a traditional paper-based records management system, finding records with any criteria other than the filing structure enforced by the File Plan is very difficult and time consuming.
Search is an excellent complement to the capabilities provided by the File Plan. Search improves the accuracy of locating important records and it is a necessary tool for being able to respond to legal and e-Discovery requests in a timely way.
In this chapter, we will now describe:
We've spent much of this book discussing the File Plan. The File Plan is central to many of the concepts of Records Management. It is a well-understood organizational tool for categorizing and filing records, and it assists in locating records and in managing record lifecycles.
But over the last decade, with the wider introduction of Electronic Records Management (ERM) systems, search has become an important complementary tool to the File Plan. With search, the ability to locate records efficiently has improved dramatically. E-Discovery, by its very definition, would not exist today without search.