Preface
Governance concerns the methods that businesses use to control important aspects of their business. These methods must be measured. Compliance is the tolerance to the criteria that is set. By using IBM® CICS® v5, you can configure your system to produce application compliance data feeds and events without application change to show solution compliance on a dashboard.
The governance theme largely is linked to CICS TS v5.1, which allows you to generate business events without requiring application change. This capability, which was first introduced in CICS TS v4.1, allows you to populate business dashboards that are provided by IBM Business Monitor and to search for patterns in events with IBM Operational Decision Manager. For business event processing, when CICS TS is operating as a stand-alone system or used with IBM Business Monitor or IBM Operational Decision Manager (or both), it enables you to understand and manage your business more easily and to monitor risk and business compliance more effectively.
This IBM Redbooks® publication is divided into the following parts:
•Part 1 introduces event processing. We explain what it is and why you need it. We also review the CICS TS implementation of event processing.
•Part 2 of the book focuses on the implementation of event processing in CICS. It gives a step-by-step guide to implementing CICS event processing, along with the environment we used.
•Part 3 provides some ideas on troubleshooting and reviews the following scenarios:
– Scenario 1: The CICS COBOL application emits the events QueryStock, Order, fulfill, and Ship. These four events are defined in a single CICS event binding file and are emitted through a single event adapter. For these events to be used by IBM Operational Decision Manager, they are required to be sent from CICS to IBM Operational Decision Manager through IBM WebSphere® MQ.
– Scenario 2: The main focus of our business activity monitoring (BAM) is the customer. We monitor the stock querying and buying behavior of our customers. We also track key performance indicators (KPIs), which are the metrics that used to quantify and measure business performance against strategic and operational business targets (such as tracking actual order fulfillment durations against targets).
Authors
This book was produced by a team of specialists from around the world working at the International Technical Support Organization, Hursley Center.
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Rufus Credle is a Certified Consulting IT Specialist at the ITSO, Raleigh Center. In his role as project leader, he conducts residencies and develops IBM Redbooks and Redpapers™. Subjects include network operating systems, enterprise resource planning (ERP) solutions, voice technology, high availability, clustering solutions, web application servers, pervasive computing, IBM and OEM e-business applications, WebSphere Commerce, IBM industry technology, System x®, and IBM BladeCenter®. Rufus' various positions during his IBM career include assignments in administration and asset management, systems engineering, sales and marketing, and IT services. He has a BS degree in Business Management from Saint Augustine’s College. Rufus has been employed at IBM for 33 years.
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Mark Cocker is a senior software engineer in the CICS Strategy and Planing team in IBM, based at Hursley Laboratory, England. Mark has 20 years of experience in CICS development, service, beta programs and the IBM Design center. He holds a degree in Information Systems Management from Bournemouth University and is an IBM Certified SOA Associate and Solution Designer - CICS Enablement for e-business. His areas of expertise include enterprise connectivity, event processing, and Java. He has written several CICS SupportPacs, papers, and presents CICS topics regularly at conferences.
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Jenny He is a Software Engineer in the CICS Transaction Server product suite at Hursley, UK. Jenny has worked at IBM for 10 years and has broad experience in IBM software development, agile development process, solution building, and testing. Jenny holds a Bachelor of Engineering degree in Electronics from South China University of Technology in China, and a PhD degree in optical networking from the University of Essex in the UK. Her areas of expertise on CICS include event processing and policy management.
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Marianne Menå Heltborg is a Consulting IT Specialist, IBM Certified working in IBM Software Group, Denmark. She joined IBM in 1986 and originally worked as a CICS Systems Programmer. She has been involved in implementing SOA for several major clients, particularly in the areas of Enterprise Modernization and Application Integration. Her areas of expertise include the CICS TS and the WebSphere product suite running on IBM z/OS®.
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Manuela Mandelli is a Senior Product Specialist in IBM Italy, based in Vimercate, Milan. She has 25 years of experience in supporting CICS. She studied in Liceo Scientifico in Milano. Her areas of expertise include CICS Transaction Server, CICS Transaction Gateway and IBM Session Manager.
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Catherine Moxey is an IBM Senior Technical Staff Member in the CICS Transaction Server for IBM z/OS team, based in Hursley, UK. She holds an M.A. in Chemistry from Oxford University, and has has nearly 30 years of experience as a software engineer, 24 of those with IBM. Her areas of expertise include CICS, IBM System z®, Event Processing and Cloud enablement, and she is the architect for event processing support in CICS. Catherine is a member of the Event Processing Technical Society where she is active in the Reference Architecture workgroup and has presented at a number of industry conferences on Event Processing.
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Anthony Papageorgiou is a Software Developer in the CICS Transaction Server development organization based at the Hursley laboratory in the UK. Before he joined IBM in 2007, he worked for Mintel International Group Ltd. as a Web Developer. Anthony has a Bachelor of Science degree in Computer Science from the University of Warwick. His areas of expertise include Web 2.0, Event Processing and Mobile Technologies, and he was closely involved with the design and development of their support in CICS V4.
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Jackie Scott is a Software Test Engineer at the Hursley laboratory, England and has more than 25 years of experience in the IT industry, starting out as a programmer in a mainframe environment. Jackie joined IBM as a Software Support Specialist providing customer support for IBM MVS™ and IBM OS/390®, followed by several years as an MVS systems programmer. After four years in the Java Technology Centre at Hursley, Jackie joined CICS Development (also at Hursley) as a Software Tester and has worked primarily on Event Processing.
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Thanks to the following authors of the previous editions of this book:
•Chris Rayns
•Michael Baylis
•Ann Colins
•Hannah Said
•Phil Bareham
•Steve Bolton
•Lee Gavin
•Phil Lee
•Jackie Scott
•Tommy Joergensen
Thanks to the following people for their contributions to this project:
•Tamikia Barrow-Lee
•Richard Conway
•Robert Haimowitz
International Technical Support Organization, Raleigh and Poughkeepsie Center
•Chris Backhouse, IBM ILOG® Synergies and Integration Team
IBM Hursley
•Daniel Millwood, Software Developer
IBM Hursley
•Mark Hiscock, WebSphere Business Events Development
IBM Hursley
•Peter Crocker, Development Lead, Architect, Business Event Processing
IBM Hursley
Francis Burgess, Software Product Introduction Specialist
IBM Hursley
IBM Hursley
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