A
- Abuse:
- feedback and
- leadership style and
- Action(s):
- aspirations and
- beliefs and
- focused
- having skill in one’s
- problems and
- redemptive
- Adams, Scott
- Adversity
- “Advocate” style
- Affirmation(s):
- Alliance Feedback and
- authentic place and
- beliefs and
- benefits of
- brains and
- call to action and
- competencies and
- compliments and
- context and
- of core of person
- customary styles and
- guidelines/examples
- influence and
- most powerful
- not for all problems
- not really
- pats on the back and
- purpose and
- reasons for
- scientific research and
- self-
- style and
- tactical
- timeliness of
- transformational
- trust, feedback and
- types of
- unlimited supply of
- word origin
- Alignment:
- goals and
- him or me card and
- Alliance
- Alliance Feedback
- affirmations and
- Aspirational
- brain research and
- children and
- conditions for
- conversational tone and
- criticism and
- described
- Missional
- performance management systems and
- transformational moment
- trust and
- types of
- Amygdala. See also Brains/brain research
- Alliance Feedback and
- criticism and
- defensive side of
- trust and
- Application of principles. See Call to action
- Appraisals. See Performance appraisals
- Arrogance
- “Asch Conformity Experiment,”
- Aspirational Feedback
- Attitudinal posture
- Authenticity
- performance chat and
- Words of Life
B
- Balance:
- imbalance and
- parents and
- teams and
- three levers and
- Behavior feedback. See Feedback
- Beliefs:
- affirmations and
- collective
- core and
- criticism and
- false
- as governance factor
- positive/negative
- redemptive
- toxic
- Words of Life and
- Blue suitcase phenomenon, See also Mediocrity
- acceptance of mediocrity
- background story
- bringing out best and
- conundrum
- macho management and
- task-driven leadership and
- Bobo Doll Experiment
- Brains/brain research, See also Amygdala
- affirmations and
- Alliance Feedback and
- collaboration and
- “copy-cat cells,”
- criticism and
- HiPos and
- intrinsic motivation and
- motivation and
- negativity bias and
- stress response and
- Bringing out best in others, See also Affirmation(s); Alliance Feedback
- brain research and
- coach’s words and
- problem people and
- underperformers and
C
- Call to action
- Candor:
- performance chat and
- Words of Life
- Career progression
- “Challenger” style
- Change(s):
- affirmations and
- to less critical style
- most powerful motivator for
- Character:
- affirmations and
- core and
- Words of Life and
- Chesterton, G. K.
- Children:
- Alliance Feedback for
- Bobo Doll Experiment
- bullying and
- customary style and
- “We” experience and
- well-being of
- Words of Life and
- Civility
- Classical conditioning
- Clubs. See Team(s)
- Coaches/coaching. See also Team(s)
- college football experiment
- final counsel
- potential of athletes and
- special counsel to
- “We” experience and
- Words of Life
- Collaboration:
- cross-functional
- personal brand and
- Compassion
- Competence/competencies:
- appreciation for
- HiPos and
- human psyche and
- list of important
- praising others for
- success and
- tactical affirmation and
- Compliments, affirmations and
- Constructive criticism. See also Multi-rater feedback
- ban on phrase
- task-driven leadership and
- Conundrum:
- blue suitcase phenomenon and
- hardship and adversity
- High Potentials (HiPos) and
- Core of person:
- affirmation of
- beliefs and
- beliefs residing in
- boss lacking intact
- described
- HiPos and
- human psyche and
- language of (see Words of Life)
- leader and
- Words of Life and
- Corporate culture
- affirmation and
- criticism and
- developmental
- directional change and
- fragile nature of
- “gotcha,”
- leadership behavior and
- negative
- positive
- pronouncements and
- toxic
- work/life balance
- Courage:
- children’s wellbeing and
- HiPos and
- performance chat and
- Words of Life
- Creativity. See also Innovation
- core and
- criticism and
- Credibility
- Criticism. See also Constructive criticism; Words of Death
- abusive
- Alliance Feedback and
- as bad practice
- brains and
- call to action and
- changing style and
- character and
- habitual use of
- negativity bias and
- of person, not action
- scientific research and
- style change and
- sustainability test and
- Culture. See Corporate culture
- Customary style:
- advocate
- challenger
- defined
- doer
- idealist
- as “suit,”
- types/characteristics
D
- Derailment:
- arrogance and
- leaders and
- rationalization and
- risks of
- stage of
- warning signals, missed
- Discretionary effort
- Disease model, medicine and
- “Doer” style
- Ducker, Michael L.
E
- Ecommerce
- Emotional intelligence
- Employees. See also High Potentials (HiPos); People
- discretionary effort
- disruptive
- not belonging
- Encouragement
- Engagement, workers:
- Office Space scene
- surveys on
- Engagement surveys
- Ethical compromise
- Excellence:
- challenger style and
- difficulties and
- pursuit of
F
- Families. See also Children; Parents/parenting
- I, We, and It for
- It, of family
- We, of family
- Fear conditioning
- FedEx Freight
- Feedback. See also Alliance Feedback; Performance feedback
- abuse instead of
- authentic place and
- “betterment,”
- critical
- diminishing
- informal
- multi-rater (see Multi-rater feedback)
- negative (see Negative feedback)
- organizations and
- trust and
- weaponizing
- Five Dysfunctions of a Team, The (Lencioni)
- Football experiment, college
- Fortune 500 companies
- Fredrickson, Barbara
G
- Gifted. See High Potentials (HiPos)
- Goals:
- alignment and
- career
- external
- Missional Alliance and
- sales
- strategic
- style and
- team’s
- “Gotcha” mindset/culture
- Government Metrics, Inc.
- Greer, Jeff
H
- Hardship, adversity and
- Hard skills
- Heart. See Core of person
- High Potentials (HiPos)
- affirmations and
- core and
- courage, development of
- emotional resilience and
- HiPos and
- influence, leading from
- leader derailment and
- test for leaders
- transformational actions and
- Him or me card
- Human psyche, dimensions of
- Humility:
- adversity and
- performance chat and
- as safeguard
- Words of Life
I
- I, We, and It. See Three levers
- “Idealist” style
- Imbalance
- Impact, Great Leadership Changes Everything (Irwin)
- Imprinting phenomena
- Influence. See also Strategic influence
- affirmations and
- leading from
- performance chat and
- transformational
- Words of Life
- Innovation. See also Creativity
- affirmations and
- brains and
- challenger style and
- Integrity:
- performance chat and
- Words of Life
- Intentionality
J
- Jiro Dreams of Sushi (documentary)
- Journal keeping
- Judgment(s):
- failure of
- making
- performance chat and
- Words of Life
K
- Kozlowski, Dennis
L
- Leadership/leaders. See also High Potentials (HiPos)
- abusive style
- core and
- corporate culture and
- demanding, high-expectation
- derailment of
- great test for
- performance problems and
- perspectives of
- subordinates’ style and
- task-driven
- transformational
- visible
- Learned helplessness
- Lencioni, Patrick
- Lies, rational
- Life lessons
- “Little Albert” study
- “Longest line” study
M
- MacMillan, Pat
- Management:
- Macho
- “parental manager,”
- redesign project
- style of
- Meaningfulness
- Mediocrity, See also Blue suitcase phenomenon
- Metaphysical core. See Core of person
- Mind. See Core of person
- Mission:
- families and
- team and
- Missional Alliance
- Missional Feedback
- Moods, as contagious
- Morale:
- firm
- influence and
- team
- Motivation:
- conundrum
- high potentials and (see High Potentials (HiPos))
- intrinsic
- performance appraisals and
- potential and
- shame as
- Multi-rater feedback:
- critical feedback and
- deficits and
- person with a problem
N
- Narcissism
- Negative feedback, productivity and
- Negativity, as contagious
- Negativity bias:
- brain research and
- criticism and
- great leaders and
- Neurochemicals, affirmations and
O
- Organization:
- healing a broken
- mediocrity and
- Organizational culture. See Corporate culture
- Owens, Jesse
P
- “Parental manager,”
- Parents/parenting. See also Families
- courage and
- criticism of children and
- final counsel
- potential of children and
- special counsel to
- stress and
- People. See also Children; Coaches/coaching; Employees; Parents/parenting; Person with a problem; Underperformers
- bringing out best in
- foundational principles and
- problem (see Problem people)
- toxic
- value/price index for
- Performance appraisals, See also Multi-rater feedback
- check-the-box systems
- comments/opinions on
- Exceeds Expectations
- legacy systems and
- new system introduction
- rating categories/scales
- “recency effect” and
- `Performance chat,’ 150
- Performance Factor, The (MacMillan)
- Performance feedback:
- affirmation of core
- reinvention of system and
- timeliness
- “Performance improvement” process
- Performance management system:
- legacy systems and
- reengineered
- Performance problems, See also Underperformers
- roots of
- success and
- Personal affirmations. See Affirmations
- Personal transformation
- Person with a problem:
- remedies and
- true stories
- Pillmore, Eric
- Position power:
- conundrum and
- HiPos and
- Positivity
- Positivity (Fredrickson)
- Potential. See also High Potentials (HiPos)
- critical style and
- focused effort and
- leadership roles and
- motivation and
- purpose or mission and
- redemption and
- Space Shuttle metaphor
- Words of Death and
- Words of Life and
- Power. See Position power
- Problem people:
- compassion and
- credibility and
- him or me card
- remedies and
- resistance to dealing with
- “tar baby,”
- terminating
- true story
- Productivity:
- abusive leaders and
- criticism and
- negative feedback and
- team functioning and
- Psychological adjustment
- Purpose, drive and
Q
- Quest:
- extraordinary influence on
- healing the “It,”
- “It” of families/teams
R
- Rationalization
- “Recency effect,”
- Receptivity:
- saying “No,”
- style and
- Redemption, value of
- Relationships:
- building
- repairing
- Resilience:
- adversity and
- HiPos and
- performance chat and
- Words of Life
- Resourcefulness, criticism and
- Resources:
- developmental, limited
- organizational
- Reviews. See Performance appraisals
- Risk mitigation
- Risk-taking
- Ritz Carlton Hotel Co.
S
- Schultz, Horst
- Scott, Ben
- Self, sense of
- Self-affirmation
- Self-awareness
- Self-concept
- Self-regulation:
- performance chat and
- Words of Life
- Self-talk
- Self-worth:
- brain region and
- criticism and
- September 11, 2001 terrorist attacks
- Shame, Words of Death and
- Shokunin (Japanese term)
- Significance, purpose and
- Slogans
- Smith, Fred
- Social workplace
- Soft skills
- Space Shuttle metaphor
- Strategic influence:
- core and
- tactical influence and
- Strategic initiatives
- Stress:
- affirmations and
- parenting and
- Stress response, brain and
- Style:
- about
- affirmation of
- customary (see Customary style)
- HiPos and
- human psyche and
- receptivity and
- subordinates,’ 44
- types/characteristics
- vocabulary of
- Success:
- competencies and
- foundational principles and
- groundedness and
- performance problems and
- Succession plan
- “Suit,” style as
- Supervision. See Leadership/leaders
- Surveys, engagement
T
- Tactical affirmation
- mission and
- Tactical influence:
- affirmations and
- strategic influence and
- “Tar baby,”
- Task-driven leadership
- phrases about
- soft skills and
- Teachers/teaching:
- affirmations and
- final counsel
- potential of students and
- special counsel to
- tutoring
- Words of Life and
- Team(s). See also Three levers
- balance in
- collective core of
- dysfunctional
- goals of
- healing a broken
- imbalance in
- “It” of
- self-concept of
- three levers and
- toxic
- Team training
- Tepper, Ben
- Three levers
- families and
- healing, broken team
- “I” (team members)
- “it,” mission/quest
- “me first” attitude
- overview of
- “we,”
- “we,” influence on
- 360 Feedback. See Multi-rater feedback
- Transformation, personal
- Transformational actions, HiPos and
- Trust:
- building
- core and
- feedback and
- rebuilding
- Tutoring. See Teachers/teaching
- Tyco
U
- Underperformers
- people with problems
- problem person
- questions regarding
- true stories and
V
- Vacuum speech
- Value/price index
W
- Warning signals, missed
- Website
- Wisdom:
- intervening, bullying and
- performance chat and
- Words of Life
- Woods, Tiger
- Words of Death, See also Constructive criticism
- described
- dirty dozen
- example
- shame and
- tragedy of
- Words of Life
- about
- accomplished children and
- beliefs and
- bringing out best and
- character and
- children and
- common thread in
- conditions for giving
- core of person and
- described
- frequency of speaking
- grace and
- how to give
- “It,” healing the
- performance management systems and
- resistance to expressing
- teams and
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