Ingrid Bens is a consultant and trainer with a master's degree in adult education and more than twenty-five years of experience as a facilitator. Over the years, Ingrid has designed and led numerous strategic change initiatives. She has also consulted on a variety of projects aimed at creating a more collaborative workplace.

While Ingrid is an experienced organization development consultant, she now spends most of her time writing about facilitation skills and teaching workshops. In addition to Facilitating with Ease!, Ingrid is also the author of two other Wiley publications: Advanced Facilitation Strategies and Facilitating to Lead.

In 2009 the Pfeiffer Company asked Ingrid Bens to create a competency model for facilitation. The result was the Facilitation Skills Inventory (FSI). More information about implementing this assessment in your organization can be obtained on Amazon.com.

In 2010 Ingrid Bens created the first and only online facilitation skills e-learning program. This program teaches core skills and can be found on her website.

For more information about the author, her publications, and to enroll in her online course go to her website: www.facilitationtutor.com.