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by Swapnalekha Basak, Sharon Pande
Human Resource Management: Text and Cases
Cover
Title Page
Contents
About the Authors
Dedication
Foreword
Preface
1. Introduction to Human Resource Management
Chapter Objectives
1.1 - Evolution of HRM
1.2 - Defining HRM
1.3 - Changing Environment in the Marketplace
1.4 - The Harvard Framework
1.5 - Whose Job is HRM?
1.6 - Role of the HR Function
1.7 - Competencies of the HR Professional
1.8 - The HR Organization
1.9 - Ethics in HRM
Application Case
In a Nutshell
Drill Down
Field Guide
Review Questions
Exercises
References
Web Sites
2. Strategic Human Resource Management
Chapter Objectives
2.1 - Strategy Defined
2.2 - Strategic Management Process
2.3 - Levels of Strategy
2.4 - Defining Strategic Human Resource Management
2.5 - Perspectives on SHRM
2.6 - HR Strategies
2.7 - Developing HR Strategy
2.8 - Measuring HR'S Contribution to Business
Application Case
In a Nutshell
Drill Down
Review Questions
Exercises
References
Web Site
3. Human Resource Planning and Job Analysis
Chapter Objectives
3.1 - Defining Human Resource Planning
3.2 - Need for Human Resource Planning
3.3 - Human Resource Planning Process
3.4 - Role of HR in Human Resource Planning
3.5 - Demand Forecasting
3.6 - Supply Forecasting
3.7 - Using Scenario Planning for Forecasting
3.8 - Job Analysis
3.9 - Steps in Job Analysis
3.10 - Job Analysis: Roles and Responsibilities
3.11 - Methods of Job Analysis
3.12 - Job description and Job Specification
3.13 - Application of Job Analysis
Application Case
In a Nutshell
Drill Down
Review Questions
Exercises
References
Web Sites
4. Recruitment
Chapter Objectives
4.1 - Recruitment Defined
4.2 - Recruitment Strategy
4.3 - Recruitment Model
4.4 - Employer Branding
4.5 - Sources of Recruitment
4.6 - Screening and ShortListing
4.7 - Widening the Candidate Pool
4.8 - Alternatives to Recruitment
4.9 - Special Kinds of Recruiting
4.10 - Making Recruitment Effective
Application Case
In a Nutshell
Drill Down
Field Guide
Review Questions
Exercises
References
Web Sites
5. Selection
Chapter Objectives
5.1 - Defining Selection
5.2 - Selection Process
5.3 - Selection Methods
5.4 - Employee Application Forms
5.5 - Employment Interview
5.6 - Employment Tests
5.7 - How to Measure the Effectiveness of Selection
Application Case
In a Nutshell
Drill Down
Field Guide
Review Questions
Exercises
References
Web Sites
6. Induction and Socialization
Chapter Objectives
6.1 - Understanding Socialization and Induction/Social Orientation
6.2 - Purpose of Induction
6.3 - Importance of Employee Induction
6.4 - What Happens Without an Effective Induction Programme?
6.5 - Types of Induction
6.6 - Different Socialization Tactics
6.7 - Realistic Orientation Programmes for New Employee Stress (ROPES)
6.8 - Induction Programme Development
6.9 - Who is Responsible for the Induction of a New Employee?
6.10 - Critical Success Factors for an Induction Programme
6.11 - Trends in Induction
6.12 - Measuring Effectiveness of the Induction Programme
Application Case
In a Nutshell
Drill Down
Field Guide
Review Questions
Exercises
References
Web Sites
7. Employee Relations and Employment Law
Chapter Objectives
7.1 - Introduction to Employee Relations
7.2 - Origin and Growth of Labour Relations
7.3 - Labour Laws
7.4 - Trade Unions
7.5 - Collective Bargaining
7.6 - Negotiation
7.7 - Grievance Handling
7.8 - HR Practices and Policies and its Impact on Trade Unions
7.9 - Occupational Health and Safety
7.10 - Role of Human Resources in Occupation Health and Safety
7.11 - Discipline and Disciplinary Action
Application Case
In a Nutshell
Drill Down
Review Questions
Exercises
References
Web Sites
8. Compensation
Chapter Objectives
8.1 - Understanding Compensation
8.2 - Bases of Compensation
8.3 - Motivation (Behavioural) Theories
8.4 - Compensation Management
8.5 - Job Evaluation
8.6 - Wage and Salary Survey
8.7 - Compensation Structuring
8.8 - Compensation Strategies
8.9 - Variable Pay Strategies
8.10 - Compensation Administration
8.11 - Executive Compensation
8.12 - International Compensation
Application Case
In a Nutshell
Drill Down
Review Questions
Exercises
References
Web Sites
9. Compensation Administration, Benefits and Services
Chapter Objectives
9.1 - Defining Employee Benefits
9.2 - Objectives of the Employee Benefit Plan
9.3 - Factors Influencing Choice of Benefit Package
9.4 - Classification of Employee Benefits
9.5 - Benefit Design
9.6 - Benefits Administration
Application Case
In a Nutshell
Drill Down
Review Questions
Exercises
References
Web Sites
10. Employee Engagement
Chapter Objectives
10.1 - Defining Employee Engagement
10.2 - Degrees of Employee Engagement
10.3 - Drivers of Engagement
10.4 - Driving Engagement in Organizations
10.5 - Measurement of Employee Engagement
Application Case
In a Nutshell
Drill Down
Review Questions
Exercises
References
Web Sites
11. Human Resource Policies
Chapter Objectives
11.1 - Defining HR Policies
11.2 - Process of Designing Policies
11.3 - Measuring HR Policies
Application Case
In a Nutshell
Drill Down
Field Guide
Review Questions
Exercises
References
12. Performance Management
Chapter Objectives
12.1 - Understanding Performance Management
12.2 - Elements of the Performance Management System
12.3 - Performance Planning: Setting Objectives
12.4 - Performance Evaluation
12.5 - Potential Problems in Performance Evaluations
12.6 - Performance Review
12.7 - Reward and Recognition
Application Case
In a Nutshell
Drill Down
Field Guide
Review Questions
Exercises
References
Web Sites
13. Learning and Development
Chapter Objectives
13.1 - Understanding, Learning, Training, Development and Education
13.2 - Learning and Development Strategy
13.3 - Learning Theories
13.4 - Training Process
13.5 - Training Need Assessment (TNA)
13.6 - Training Content
13.7 - Designing Training Content
13.8 - Training Delivery: Delivery Mechanisms of Training
13.9 - Evaluation of Learning and Development
13.10 - Management Development
Application Case
In a Nutshell
Drill Down
Field Guide
Review Questions
Exercises
References
Web Sites
14. Career Management
Chapter Objectives
14.1 - Understanding Careers
14.2 - Career Planning and Management
14.3 - Career Paths
14.4 - Career Development
14.5 - The Psychosocial Work Environment
14.6 - Kaleidoscope Career Model
14.7 - Approaches to Career Development
14.8 - Career Development Interventions
14.9 - Role of HR in Career Management of Employees
14.10 - Career Management Framework
Application Case
In a Nutshell
Drill Down
Field Guide
Review Questions
Exercises
References
Web Sites
15. Talent Management
Chapter Objectives
15.1 - Talent Management Defined
15.2 - Setting the Context
15.3 - Objectives of Talent Management
15.4 - Talent Management Framework
15.5 - Future Trends in Talent Development
15.6 - Becoming an Employer of Choice
Application Case
In a Nutshell
Drill Down
Field Guide
Review Questions
Exercises
References
Web Sites
16. High-Potential Employees
Chapter Objectives
16.1 - Defining a High-Potential Employee
16.2 - Categories of High Potentials
16.3 - Characteristics of a High-Potential Employee
16.4 - Identification of High-Potential Employees
16.5 - Development of High Potentials
16.6 - Retention of High Potentials
Application Case
In a Nutshell
Drill Down
Review Questions
Exercises
References
Special Topic 1: Competency Management
A1.1 Introduction to Competency Management
A1.2 Competency Model
A1.3 Competency Framework
A1.4 Competency-Based HR Processes
A1.5 Career Planning and Succession Planning Process
A1.6 Assessment and Development Centres
References
Special Topic 2: Information Technology in Human Resources
A2.1 Introduction
A2.2 HR Transformation in the Digital Age
A2.3 Goals of Implementing an HRIS
A2.4 Types of HRMS
A2.5 Choosing the Right HRMS Solution
A2.6 Components of an HRMS
A2.7 HRIS Modules
A2.8 Implementation of an HRMS
A2.9 HR Portals
A2.10 Current Trends: Information Technology in Human Resources
A2.10 HRIS Audit
References
Web Sites
Special Topic 3: Human Resource Management Practices in India
A3.1 Understanding HRM Practices in India
A3.2 HRM Practices: Indian Companies
A3.3 HRD Practices: Indian Studies
A3.4 Audit on HR Functions
References
Web Sites
Special Topic 4: Internationalization of Human Resource Management
A4.1 Context
A4.2 Managing and Supporting International Assignments
A4.3 Recruitment and Selection of Employee for International Assignments
A4.4 Training and Development
A4.5 Compensation in the International Environment
A4.6 Performance Management
A4.7 Repatriation
A4.8 Interpreting Cultures
References
Web Site
Commonly Used Jargons
Acknowledgements
Copyright
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