Larry Coyne is a Project Leader at the International Technical Support Organization (ITSO), Tucson, Arizona, center. He has 33 years of IBM experience, with 23 years in IBM storage software management. He holds degrees in software engineering from the University of Texas at El Paso, and project management from George Washington University. His areas of expertise include client relationship management, quality assurance, development management, and support management for IBM Tivoli Storage Software.

 

Shivaramakrishnan Gopalakrishnan is an IT Architect at IBM India Software Labs operations. He has nine years of IT experience, spread across cloud storage, operating systems, backup recovery, SANs, and network-attached storage. Shiva has played a key role as an architect and an implementer in solutions that include cloud storage, network-attached storage consolidation, SAN optimization, data high availability (HA), mobility and portability for cloud storage, and user and enterprise backups. Shiva is currently working on implementing a private storage cloud solution for one petabyte (PB) of storage and 6,000 users across three cities.

Salvador Jimenez Noriega is a test engineer working for IBM International Services Center (ISC) in Guadalajara, Mexico. He has three years of experience in test automation for manufacturing. He has also been working as a beta tester of IBM SmartCloud Storage Access since the first release, and attending international IBM conferences to promote the IBM SmartCloud Storage Access solution. He is an active promoter of cloud computing technology in IBM Mexico.

Fan Ouyang is a storage support specialist from IBM Greater China Group (GCG) Systems and Technology Group (STG) Lab Services in Shanghai, China. His current job role in Lab Services focuses on developing and building prototype software systems, and designing and delivering customized storage services and solutions. This includes storage cloud solutions, storage infrastructure consulting, and solution implementation.

John Sing is an Executive information technology (IT) Consultant with IBM STG. With 32 years in the IT industry, John is a world-recognized IBM expert, speaker, and strategist in the areas of enterprise storage, Internet scale data centers and workloads, Hadoop storage, IBM Scale Out Network Attached Storage, Storwize V7000 Unified, IBM GPFS™, big data, modern analytics, IT strategy and planning, HA, business continuity, and disaster recovery. Since 2001, John has been an integral member of the IBM System Storage worldwide planning and support organizations. John has been an IBM Storage Strategist and Technical Lead in the big data, Internet scale data centers and workloads, and cloud storage areas, and is the author of eight IBM Redbooks.

Yan Ting Zhang is a staff software engineer in the IBM GCG STG Cloud Solution team in Shanghai, China. She has five years of experience with IBM. Her current job role in Cloud Solution team focuses on globalization verification testing and performance testing. Before that, she was a software engineer in the IBM China Development Lab responsible for accessibility verification testing.