Best Practices

The following are best practices from this chapter:

• Use the basic mode OWA client when client bandwidth access is limited.

• Use the premium mode OWA client when full functionality is desired.

• Change pane size to customize the OWA view and meet your needs.

• Use Ctrl or Shift when selecting emails for deletion; this speeds up the process of deleting several messages at the same time.

• Use quick flags to create reminders or to bring attention to a message for Outlook users.

• Use keyboard shortcuts to simplify menu button tasks or functions.

• Customize task views to give a user the ability to see pertinent task information.

• Send mail to an email contact by selecting the contact and choosing to send the email to the contact.

• In Contact Distribution lists, include only recipients from the GAL, not from the user's contact list.

• Because S/MIME attachments are supported by OWA, use them to extend encryption and digitally signed messages for enhanced security.