Index

A

accountability

establishing goals and monitoring, 3, 15, 21, 28, 42, 73–74, 83, 106, 152, 157, 158–62, 170

monitoring versus evaluation, 162

and patient flows, 137

African Infectious Disease Villages Clinics (AIDVC), 60

AMUA (Marie Stopes), 114

Animateurs de Santé, 106

antiretroviral drugs, 14, 126, 126–27

Aravind Eye Center, 66, 168

maximizing efficiency by, 20, 139–41, 144

Ascension Health, 138

B

BabyCenter, 115

Bangladesh, 39, 111, 113, 115, 141, 143

birth attendants in, 73

franchises in, 39, 66, 113

health care challenges, 153

program scaling in, 86

voucher use in, 73

Becton Dickinson, 124

Bhagwan Mahaveer Viklang Sahayata Samiti, 40

Bicycle Empowerment Namibia, 60

bikes and motorcycles

use in task shifting, 59–60

Bill and Melinda Gates Foundation, 101, 125, 168

birth attendants and midwives, 49, 55, 70–71, 73, 82, 99, 102, 103, 108–10, 112

as entrepreneurs, 71

birth control pills, 98

blood testing, 30

Blue Star, 39

Blue Star Bangladesh, 66

BlueStar network (Marie Stopes), 113, 114

BRAC, 85, 153

partnership with VisionSpring, 142–43

Social Innovation Lab, 153–54

Brazil, 107, 109, 126, 186

breastfeeding, 61, 62, 68, 99, 102, 103, 115

Bristol Myers Squibb Foundation, 124

Burundi, 168

Bush, Barbara P., 168

Bush, George W., 15, 128

commitment to fighting AIDS, 14, 124

business model innovation, 30–31, 32

in supply chains, 34

and technology innovation, 32–33

C

CARE International

program scaling, 80

careHPV, 124, 125

Caris Life Sciences, 124

Cayman Islands, 138

Centre for Infectious Disease Research (CIDRZ), 121–22

CFW network, 53, 107, 114

champions, role of, 22, 72–73, 128, 156, 170

Charles Drew University, 120, 146

checklists, use of, 42, 49, 57, 58, 60–61, 127, 157

childbirth, 61, 62–63, 68, 95–96, 98–99

children

immunization of, 88, 101–2

mortality rates, 13, 71, 96–97, 103, 105

preventing early deaths of, 99–107

vision impairment of, 141

chlorine tablets, 100

clinics, 16, 17, 39, 66, 69, 71, 91, 102, 109, 111, 114, 116, 122, 129, 169

CFW network, 52, 53, 143

mobile, 112, 138, 141

Smiling Sun franchised, 112–13

Clinton Health Access Initiative, 126

Coca-Cola Company, 100

community health workers, 48–49, 52, 58, 69, 97, 103, 105–10, 114, 116, 134, 143, 145

community outreach, 30, 64, 66, 69–73, 86, 107, 113, 136, 141

condoms, 49, 65, 68, 71, 98, 131

Confiance Network, 114

Congo, Democratic Republic of, 114

Continuous Positive Airway Pressure system, 30

contraception, 97–98, 103, 104–5

creating demand, 3, 21, 34, 157, 170

community outreach in, 21, 68–69, 71, 138–39

health insurance and, 106–7

role of champions in, 22, 123, 128

role of franchises in, 90

use of vouchers in, 73–74

D

DEKA Research and Development Corp.

Slingshot, 100–101

depression, treatment of, 144–46

developing countries

BRICS group of, 166

health care in, 13–14, 108, 111, 153

successful innovation in, 40, 41, 43, 45, 105–9, 139–43

diaphragms, 98

diseases, 101

anemia, 30

breast cancer, 42, 124

cardiovascular disease, 133–34

cervical cancer, 42, 112, 120–26

deaths from preventable, 13, 101, 103, 119

diarrhea, 71, 99, 103, 112

heart attack, 68

HIV/AIDS, 1–2, 15, 22, 32, 69–70

malaria, 16, 99, 103, 112

pneumonia, 102, 103

stroke, 68

tuberculosis, 112

doctors

task shifting and, 22–23, 128, 137

telemedicine and, 58, 82, 122–23, 137, 166

Drucker, Peter

definition of innovation, 31

E

e-HealthPoints, 58

efficiency, maximizing, 19–20, 74, 81, 82, 87, 89, 127, 156, 162, 170

by franchises, 112

in HPV screening, 122–23

in vision testing and treatment, 139–42

El Salvador, 141

electrocardiogram, 43

entrepreneurs/entrepreneurship, 2, 6, 18, 45, 156, 170

and franchises in health care, 17, 20, 52, 53, 91, 141–43, 153

innovation and, 18–19, 30

microentrepreneurs, 46–47, 52, 53, 66, 67

pharmaceutical, 126

role of social, 44–45, 153

and semi-radical innovation, 39

value propositions and, 34

Essential Health Care program, 86

Ethiopia, 66, 107, 109

family planning in, 104–5, 113

Health Extension Worker Program, 66

F

family planning, 63, 85, 97–98

in Bangladesh, 111

in Ethiopia, 104–5, 109

in Rwanda, 106, 109

financial sustainability, 113–14, 135, 136, 139, 140

franchises/franchising, 38–39, 91

Blue Star Bangladesh, 66

BlueStar, 39

CFW network, 52, 53, 143

Child and Family Wellness, 107

HealthStore Foundation, 51

as partnerships, 89–91

scaling health care and, 17

Smiling Sun, 111–14, 153–54

VisionSpring, 141–43

G

GAVI Alliance, 42, 88, 101, 125

General Electric Corp., 43, 100, 116

George W. Bush Institute, 124

Gillette Company, 31

Global Fund to Fight AIDS, Tuberculosis and Malaria, 15, 120, 154

Global Health Corps, 168

global health impacts logic model, 24–25

accountability measures and, 83, 158, 159–60

detailed components of, 26–28

need for, 158–59

program planning and, 155–59

sample metrics, 160–62

success drivers, 159–60

Global Health Initiative, 124

Green Star, 114

Gremeen Bank, 153–54

H

Haiti, 44, 100

health care consumers, 21, 34, 35, 49, 66, 106

costs of, 28, 40, 43, 44, 58, 66, 67, 71, 73, 81, 100, 113, 131, 136, 140

increasing access to, 14, 16, 17, 20, 22, 27, 29–30, 51–53, 104–7, 116, 127

increasing quality of, 28, 38, 53, 58, 61, 63, 78, 81

measures of effectiveness, 21, 38, 110, 112, 122, 160

need for specialization, 63–65, 143–44

new technologies in, 16, 30–35, 40, 58, 100, 102, 115, 129–30

treatment of complications, 102

health care delivery, 14

economies of scale in, 39, 64, 67, 89, 91, 100, 131, 137

entrepreneurship and, 18–19, 46–53, 67, 71, 141–43, 153

financial sustainability of programs, 18, 113–14, 135, 136, 139, 140

fragmented care, 17, 168

franchises and, 17, 38–39, 52, 53, 66, 89–91, 107, 114–14, 141–43, 153–54

increasing efficiency in, 19–20, 74, 81, 82, 87, 89, 127, 156, 162, 170

innovation in, 18, 30

mobile technology in, 16, 38–39, 58–59, 82, 115–16, 122–23, 129, 130

opposition to change, 32–33, 41

private options, 108–11

strategic alliances in, 16

health care workers

training, 16, 39, 46, 48, 50, 51, 52, 55, 56, 70, 81, 90, 107, 122, 123, 126, 168

health insurance, 106–7, 138

Health Keepers, 114

HealthPoint Services India, 58

HealthStore Foundation

use of micropharmacies, 51

HIV/AIDS, 105, 130

Global Fund campaign against, 15, 154

HPV infection among HIV-positive women, 121–22

impact of, 126

integrating HIV testing, 127–28

male circumcission and, 32, 69–70

in Nepal, 1–2

PEPFAR campaign against, 15, 154

progress in reducing infections, 126–28, 154

task shifting to scale care, 22

treatment of, 122, 124, 126–27

hospitals

accountability in, 137

innovations in, 20, 61, 66, 136, 139

as part of integrated system, 67

partnerships in, 138

task shifting and, 48, 65–68, 111, 136–37

Human Development Index, 104

human papillomavirus (HPV), 121–22, 124, 125

I

IBM Corp., 124, 129, 167

Corporate Service Corps consultants, 167

immunizations, 88, 99, 103, 125

IMPACTS approach, 31, 91, 128, 132

identifying priorities, 152–55

impact planning with, 151–52

key actions, 170–71

key components of, 3, 18–24, 25–28

planning, 155–58

incentives, 21, 41, 48–50, 53, 73, 101, 106, 107, 143, 157, 170

need to align, 41, 51

India, 40, 43–44, 100, 114, 115, 139, 141, 153, 166

Aravind Eye Center, 20, 66, 139–41

Cipla, 42

E-Healthpoints, 58

franchising in, 114, 141–43

frugal innovation in, 40, 43

Jaipur Foot, 40

NH network, 66, 135–39

radical innovation in, 40–41

task-shifting in, 58, 135–39

Tata Chemicals, 100

Indonesia, 60

information technologies, 35–36

injectable contraceptives, 98, 104

innovation

business model, 18, 30, 32, 33–34, 36, 40, 47, 52, 77, 97, 165

definition of, 31

frugal, 40, 43

integrating innovations, 41–42, 123, 168

levers of, 33–35

in patient service levels, 136

process and design, 32

regulatory, 32

in response to crises, 1, 153–54

reverse, 43–44

technological, 34–35, 115–16, 122–23

transforming health care by, 30–31, 115–16, 156, 170

intrauterine devices, 98

J

Jaipur Foot, 40, 44

Janini network, 66

Johnson & Johnson Co., 115

Johnson, Nkosi, 128

Joint United Nations Programme on HIV/AIDS, 124

K

Kamen, Dean, 100

Kenya, 95–96

CFW clinics in, 143

circumcission campaigns in, 69–70

franchised microclinics in, 52, 53

health system and IBM consultants, 167

Keseba, Christine, 123

Kezzler, 130

Kilts, James M., 31

L

“last mile problem,” 30, 52

leadership training, 161, 168

LifeStraw, 44, 100

Living Goods, 64, 66, 114

use of microentrepreneurs, 49–50

M

malaria, 16, 21, 103

medication supplies for, 129

Malawi, 107, 109, 168

malnutrition, 103

Marie Stopes International, 113, 114

market research, 38

maternal mortality, 14, 96, 98–99, 103, 105, 106, 109, 111

social impact of, 96

men

birth control, 49, 65, 68, 98

male circumcision, 32, 70–71

male social norms, 146

mental illness, 133

lay treatment of, 145–46

Merck & Co., 126

Merry Gold, 114

mHealth Alliance, 115

microclinics, 52, 53, 91

microentrepreneurs, 34, 42, 111

and community outreach, 49–50

limitations of, 50

and microfinance, 46–47

microfinance, 46–47, 153

micropharmacies, 51, 66, 71

Midwife Mobile Phone Project process scaling, 82

Millennium Development Goals, 74

Mobile Alliance for Maternal Action (MAMA), 115–16

mobile technology, 38–39, 82, 145

potential in health care, 16

task shifting and, 58–59, 115–16, 122–23

used to reduce medication stockouts, 129

used to verify medications, 130

mosquito nets, 21, 68, 73, 102

Mozambique

HIV services in, 127–28

mPedigree network, 130

mTrac, 22

N

Namibia, 60

Narayana Hrudaualaya (NH), 135–39, 166, 168

Nepal, 1–2, 109

community health workers in, 143

Nokia/Siemens, 167

nongovernment organizations (NGOs), 20, 30, 38, 40–41, 45, 59, 60, 70, 71, 89, 111, 114, 122, 139, 141, 151–54, 168. 169

Novartis, 129

nurses, 53

roles in maternal and child health, 103

task shifting to, 22, 53, 55, 122–23, 135, 137, 145

O

Obama, Barack, 15

One Family Health, 66

optometry and ophthalmology care, 20, 143–44

oral rehydration solutions, 71, 99, 102

P

Pakistan, 107, 109

Parham, Groesbeck, Dr., 120–24

partner coordination, 110

and business model innovation, 34

nonprofits and franchises, 20, 89–92, 111–14, 142, 143

public/private partnerships, 20, 87–89, 101, 124, 126, 129, 154

and scaling, 78, 87, 100, 111–14, 123, 137, 138

Partners in Health, 44

PATH, 30, 122

patient education, 16, 48, 65, 85, 98, 105, 109, 124, 141, 170

mobile technology and, 16

peer counselors, 146

pharmacies, 51, 66, 71, 112

pharmacy on a bicycle project, 1–2

PharmaSecure, 130

Pink Ribbon Red Ribbon, 124–25, 167

postnatal care, 68, 73, 112, 113–14

pregnancy and delivery, 98–99

prenatal care, 21, 73, 102–104, 106, 112–14, 115

use of checklists in, 60–61

President’s Emergency Program for AIDS Relief (PEPFAR), 15, 120, 124, 146, 154

PricewaterhouseCoopers, 167

Proctor & Gamble, 167

Project Shakti, 64

public-private partnerships, 20, 87–89, 101, 115, 124–26, 129, 154

Q

QIAGEN, 124, 125

quality control, 38, 53, 78, 90, 112, 122–23, 139–40

R

RedPlan Salud (INPPARES), 114

reengineering, 31

Rice University, 29–30

Riders for Health, 60

Roll Back Malaria Partnership, 129

Rwanda, 44, 109, 168

CFW clinics in, 143

Community Health program in, 105–7, 143

demand creation in, 21

franchised microclinics in, 52, 53, 66

Warriors for Health, 146

S

Saath-Saath Project, 1

Safe Childbirth Checklist, 61

scaling, 23–24, 112, 153, 157, 165, 170

barriers to achievement, 88

expansion and quality issues, 23, 78

geographic replication, 77–78

levers to increase impact, 79–84, 127

mobile technology and, 115, 146

use of community health workers in, 145

via partnerships, 78, 86–87, 137–38, 142

Shetty, Devi, 135–36

Siemens AG

Siemens Fetal Heart Monitor, 44

Skoll Foundation, 168

Slingshot, 100

Smiling Sun Franchise Program, 111–14, 143, 153, 154

smoking cessation, 68

SMS for Life, 129

SMS messaging, 58, 82, 129

social franchising. see franchises/franchising

South Africa, 115, 141

Sproxil, 130

sterilization, 98

Stevenson, Howard, 44

Stringer, Jeffrey, 121

Sub-Saharan Africa, 104–6, 120–26, 126, 167

Sunspring, 100

supply chain management, 17, 34, 38, 42, 53, 59, 60, 90, 156

surgery, 135–40

use of checklists in, 61

Susan G. Komen for the Cure, 124

T

Tanzania, 73, 129

task shifting, 22–23, 157

bikes and motorcycles in, 59–60

health extension workers and, 104–5, 109, 116

in HIV screening, 127–28

in HPV screening, 122–23

provider-type, 48–49, 55–56, 90, 108–10, 116, 128, 134, 137

supply chains and, 53, 59–60

system-level changes, 56–57, 131, 137

Tata Chemicals Ltd., 100

technological change

in enabling technologies, 35, 137

incremental, 36, 37–38

innovation and, 30–32, 97, 156

in processes, 35

in products and services, 35, 40–41, 100, 102, 110, 115–16, 129–30

radical, 37, 40–41

semi-radical, 36, 38–39

telemedicine, 58–59, 67, 115–16, 122–23, 137

Tinh Chi Em, 114

traditional birth attendants. see birth attendants and midwives

Tunza-PSI, 114

U

Uganda, 64, 89, 168

crowd-sourcing medication stockouts in, 129

use of task shifting, 22

UNICEF, 101

United Nations, 133

United Nations Foundation, 115

uReport, 22, 89

USAID, 60, 111, 115

V

vaccinations. see immunizations

Venkataswamy, G., 139

Vestergaard Frandsen, 100

Vietnam, 114

vision impairment and blindness, 140–41

VisionSpring, 20

microfranchise model, 141–42

use of microentrepreneurs, 49–50

visual inspection with ascetic acid (VIA) procedure, 125, 130

Vodafone, 129

vouchers, 73–74

vScan, 115–16

W

Warriors for Health, 146

water purification, 44, 68, 99–101, 102

women, 96

access to contraceptives, 97–98, 104–6, 113–16

as entrepreneurs, 46, 49–50, 153

maternal mortality, 14, 96, 98–99, 103, 105

pregnancy and childbirth care, 21, 49, 73, 106–10

screening for HPV, 120–26

violence against, 105

as volunteer health workers, 86, 106, 145

World Bank, 101, 107

World Bicycle Relief, 60

World Health Organization (WHO), 61, 101

World Vision, 60

World Vision International, 82

Y

Yunus, Muhammad, 153

Z

Zambia, 121–22, 126, 168

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