©2020 Center for Creative Leadership

All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

978-1-60491-975-2 – Print

978-1-60491-976-9 – Ebook

CCL No. 001008

Published by the Center for Creative Leadership
CCL Press

Authors: Micela Leis, Susan Reinecke

Editor: Shaun Martin

Rights and Permissions: Kelly Lombardino

https://www.ccl.org/permission-republish-request/

Design and Layout: Carly Bell, Ed Morgan